Before you start working on creating a computer service, you must officially register with the tax office and coordinate your activities with regulatory authorities.

If you plan to open only one repair location computer equipment, best. An LLC should be registered only if you plan to have more than 2-3 customer service offices.

Advice: You should not work without registering as an individual entrepreneur. If you don't pay taxes, you may have serious problems with government services, which will entail huge fines.

Drawing up a business plan

Before you start working on any project, be sure to. It is very important to write down all the points that are related to your future business:

• expenses;
• income;
• risks;
• planning.

If your qualifications are not enough to draw up such a plan, be sure to contact a specialist. The future of the entire business project will depend on this business plan.

Hiring employees

The most important point in the work of any service center for the repair of computers and related equipment is the professionalism of the employees. The best option There will be a hiring of several familiar professionals who you know personally.

They will be able to supervise newcomers and check the quality of their work at first. If this is not possible, All employees must be tested, whom you will hire for work.

The peculiarity of such a business is that from time to time, employees will have to travel to orders (repairs with a visit to the home or office). In this case, the employee must be neat, polite and treat with special patience those who do not understand certain points or ask again several times.

The knowledge of workers is also important; they must quickly navigate all models of numerous computer devices and be able to quickly repair them. If the work is of poor quality, the client will not contact your service again.

Advice: to obtain qualified employees in short term, you need to contact a special recruitment agency.

Computer service room

Finding space to operate a service is one of the easiest steps in building such a business. You don’t need to look for a particularly attractive office; even semi-basements will do. The main thing is to place an attractive sign above the entrance so that customers can easily find you.

For your office, choose a location that is easy to reach from anywhere in the city.. The ideal option is a place near the metro, closer to the city center.

Search for clients

Developing a client base from scratch requires a significant amount of time. There are several options:

1. Advertising on billboards and leaflets. One of the most popular types of advertising of our time, not the most effective, but bearing fruit.
2. Website with detailed information about services. Creating a website and promoting it online will help you attract large number clients, the better the website and the more favorable the price, the more clients you will have.
3. Contextual advertising on the Internet. Today this is a very popular way of advertising.
4. Cooperation with electronics manufacturing companies. If you manage to sign an agreement with such a company, you will receive a constant influx of customers, since you will be serving people who buy equipment from this brand. In this case, the company pays for the work.

Equipment for work

For successful work you will need specialized equipment. It can be purchased at stores selling electronics or ordered abroad. Find out the list from your employees, they know better what exactly they need to repair equipment. The list is roughly as follows:

• multimeter;
• soldering iron;
• oscilloscope;
• current clamps;
• vacuum cleaner;
• screwdriver set;
• tweezers;
• sets of parts for equipment (video cards, keyboards, wiring, motherboards, etc.).

Having a ready set of parts in the workshop is very important. Some computer repair companies neglect this point and order parts only when the client has already paid for the work and sent his device for repair. If the delivery is delayed and the parts arrive later than expected, you may lose the customer forever, since the repair will take at least 2-3 weeks.

Decide on the list of services

Before opening, decide on the services you will provide. A detailed list can be found from competitors. You can also find out the prices that can be asked for such work from them. It is important not to forget that during a crisis, all people are looking for cheaper options, so they will turn to you if you make the price average or below average by 5-10%.

To attract customers, at first, some service can be made free.

Advice: make a detailed price list, in which you outline the prices for all services and post it on your website on the Internet, this will seriously reduce the flow of requests to the company on this issue.

Payback

Business profitability is very important; to calculate it, you need to take into account the following costs:

1. Purchase of equipment for repairs. About 2 thousand dollars. The cost depends on the quantity and quality of the equipment purchased. Remember that some parts will have to be purchased on an ongoing basis. Equipment of this type can be purchased on lease; it is profitable and convenient, especially.
2. Renting premises. Depending on the location, it's about $400. The closer to the city center, the more expensive. Try to choose the optimal location, closer to the metro or public transport stops.
3. Advertising company. About 350 dollars. You need to pay for advertising constantly; focus on creating a website and contextual advertising.
4. Utilities, internet, cleaning, etc. About 150-160 dollars per month.
5. Other expenses. This paragraph refers to unforeseen expenses in the office. Usually it is no more than $200.

The entrepreneur's initial expenses will be $4,500-$5,000, including employee payments. It is not difficult to calculate that this amount will pay off in 5-6 months; the net profit of the service center is about 400-500 dollars per month. It is very important which can bring clients to you.

The computer repair business is very profitable today and will be profitable for many decades to come. Every person has a phone, computer, tablet that periodically breaks down, which means they become your potential client. and in a few years you will have not just one office, but a whole network.

It is difficult to imagine modern life without a computer. When something goes wrong with technology, most people want to solve the problem as quickly and efficiently as possible.

Computer repair shops that allow this to be done are in steady demand. What do you need to consider to start such a business?

First steps

Before you open computer service, it’s worth studying the market properly. This is an area with very high competition, but at the same time extremely in demand. So there is no need to study the demand; there will definitely be clients. In order for their number to be impressive, you should familiarize yourself with the prices of such companies, the number of such enterprises in the city and the specific area chosen for activity, the range of services provided and their relevance.

This way you can understand where exactly to start a business. Computer repair can involve many operations, which ones you plan to perform for clients, and you need to decide in advance. This will maximize your income from the very first days.

Official registration

Like any other business, computer repair is best done legally, otherwise you will face serious fines. You can choose the legal form of individual entrepreneurship if you plan to carry out orders yourself and expect a small scale of activity.

But it’s better to register as legal entity. This will allow you to expand your business in the future and easily hire the right number of employees from the very beginning. The services of a visiting accountant will help you deal with tax office and make all necessary payments on time.

Recruitment

One of the main conditions for success is right choice workers for your workshop. Employees who will repair computer equipment must be highly qualified and have experience. There are many amateurs in the market who provide their services, but you should focus on quality and professionalism.

To ensure that your activities generate additional income, include hiring several programmers in your business plan. Computer repair will not be your only focus; you will be able to provide services for the creation and service sites on the Internet.

One or two managers will also be required to provide advice and accept orders. They will be able to accept new clients both in person and by telephone or email. Choose pleasant and non-conflict people who will be able to win over the client even in problematic situation. Experience in this issue is not so important, the main thing is a responsible attitude to business and the desire to help visitors.

Office space

At first, it is possible to work privately, in your own apartment. Then you will only need to organize a point for receiving and issuing orders; a small area is enough for it. But this is not at all necessary; you can rent a larger room if your business plan allows it. It will still be more convenient to carry out computer repairs on site, so as not to have to deal with constant transportation, for which you will need to hire a car with a driver or constantly use a taxi or even cargo transportation.

There is enough room for a reception room of twenty square meters, and the room for repair work should be a little larger, with the expectation that each master will get ten square meters. Under such conditions, both employees and visitors will feel comfortable. By saving on delivery and choosing the right location for your service center, you can get significant benefits. To increase the flow of customers, rent or purchase territory near computer stores.

Interior decoration

Perhaps the business plan for a computer repair service center is one of those few that does not necessarily include serious design costs. The main thing is that the room is cozy and neat.

When making renovations, it is enough to paint the walls in neutral colors and place comfortable sofas or armchairs in the reception area for visitors waiting in line. A nice reception desk will complement the interior.

The workshop should also be clean and comfortable. The main attention should be paid to good lighting, comfortable tables and a well-organized system for storing parts so that nothing gets lost and everything is always at hand. Then the work will be completed as quickly as possible and without any difficulties.

Equipment and parts

To carry out repairs, you will need tools such as meters of total and constant power consumption, current clamps or a multimeter, an oscilloscope, a soldering iron with a set of various tips and all the necessary elements for it, screwdrivers, tweezers, a vacuum cleaner with the ability to turn on the blowing mode.

In addition, you will need a certain supply of components so that you do not have to order separate parts for each repair. Therefore, purchase different sound, network and video cards in advance. You can negotiate supplies with wholesale stores or with representatives of certain popular brands. It will be convenient to cooperate with large companies also because you will be able to expand your customer base.

Advertising activities

To attract maximum visitors to your computer equipment service, try to be more active in marketing. If you have a professional master and a constant number of clients, your profit will appear steadily, but as a result of advertising it will grow noticeably.

In order not to give up your position in the market, carry out various promotions. For example, you can offer customers discounts for a certain period of time or a specific package of services. If you not only provide computer maintenance services, but also sell components, you can organize a prize draw. You can also offer a bonus to regular customers. Of course, such actions will require costs, but over time you will get a noticeable profit.

Opening a computer and laptop repair service - how to organize this business correctly?

In any city you can now find several workshops providing repair and maintenance services for computer equipment.

Despite its prevalence, such a business is in great demand. After all, every day hundreds of people buy computers and office equipment, which, like any machine, tend to break down. Therefore, having knowledge of programming and the internal structure of computing devices, you can organize your own business. And in order for it to bring a stable income, it is important to follow several rules.

Computer and laptop repair service is an organization specializing in providing maintenance and repair services for computer equipment. The business is quite profitable, as it requires virtually no costs for products. All equipment and tools are purchased once, upon opening. They will only require replacement if they break down, and this can happen if the operating conditions are met, after 2-3 years. You will only have to pay for the rent of the premises and salaries of the employees. Everything else is pure profit, which can reach up to 10 thousand rubles per day.

Opening a service can cause some difficulties, which will involve the preparation of documents and search for premises. The fact is that in order to obtain a license, an entrepreneur is presented with a number of requirements, consisting of stable financial situation and the ability to easily pay taxes. As for the premises, you can find in central region it is now quite difficult, and landlords are asking for a considerable fee. If you rent a room in remote areas, then there is a risk of being left without clients.

Where to start? Any business starts with documents. You will have to go through a lot of authorities to sign the necessary contracts and papers. The first step is to register your business as an individual entrepreneur or LLC. In accordance with the law, the owner of the new company receives permission to conduct business. With this paper, it will be possible to open several service centers, but only those aimed at a specific type of service.

In addition to the permit, you will have to pay a bribe for obtaining paper and tax authorities. Also, you need a bank account to which money for the work done will subsequently be transferred.

Regarding financial side, then the minimum amount to open a business of this plan is 30 thousand rubles, excluding the rental of premises. This money will be spent on obtaining a permit. To the amount you need to add about 100 thousand more for the purchase of equipment and materials.

Room. The selection of premises for opening a service must be approached with particular care. It is highly recommended that the building be located closer to a busy street and next to a computer store. If possible, you can agree with the retail outlet to send customers to this particular workshop. Of course, you will have to pay a certain percentage, but any advertising requires investment.

The premises must comply with the standards of the SES and the Ministry of Emergency Situations. If there is no such permission, then it will be necessary to obtain it by inviting employees of inspection services for inspection. This, again, will require investment. But, without the appropriate papers, the service will be closed at the first visit of the SES or the Ministry of Emergency Situations.

The size of the premises depends on financial capabilities. As a rule, service centers open in a small room, which is quite enough for the first time. If the business develops successfully, the premises can be expanded.

Equipment. Next step There will be a purchase of equipment necessary for the full implementation of repair services. First of all, you will need pieces of furniture - tables, chairs, cabinets with shelves. This is a minimal set that can be supplemented with various shelves, sofas for visitors and stands for advertising.

You can buy all this at any furniture store. If the service opens for the work of several people, it is worth looking for a wholesale base where you can get a good discount for purchasing identical items.

After arranging the premises, it is necessary to begin purchasing equipment and tools. This list must include the following:

• Screwdriver set. To open a computer or laptop, you will need small flathead and Phillips screwdrivers. It's also worth stocking up on tools. average size
• Scalpel. This tool will be needed to strip the wires and open the case. You can buy a scalpel at any pharmacy, but preference should be given to domestic manufacturers
• Eraser. Necessary tool for cleaning small surfaces from dirt
• Toothbrush. Helps clean hard-to-reach places
• Multimer. This modern look diagnostic equipment needed to identify computer problems
• Chargers. Best to stock up universal option, to which you can connect connectors for various models. Charging is necessary to test computer equipment. You can use a USB cable instead
• Hot air soldering station. Using this equipment, craftsmen will be able to resolder chips and wires
• Microscope. Helps with repairs small parts. Also, a microscope will be needed to diagnose chips
• Card holder. Useful for craftsmen when working with motherboards
• A working computer for accessing the Internet and downloading software
• Accessories for computers - screens, keyboards, spare buttons, USB connectors
• Wipes for cleaning computer screens and internal parts

All equipment should be purchased from trusted suppliers, which can be found via the Internet or familiar service centers. After delivery of the tools, it is important to inspect the quality of the products. And, if everything meets the stated requirements, then it is recommended to establish relations with this supplier. In the future, you will have to change equipment and purchase new tools.

Staff. Personnel selection must be done in advance so that after the opening of the service the staff is fully staffed. Especially if you plan to hire employees without work experience. In this case, it will be necessary to conduct training to improve skills and improve the level of knowledge.

Great computer repair service It will require several people - craftsmen, an order-taking worker (also a consultant) and an administrator. In the future, as the business develops, it will be possible to open a small store selling accessories and spare parts for computer equipment. Along with this, you will need a seller.

In a small service that occupies one small room, One person will be enough to take orders and carry them out.

The requirements that must be met by staff for successful business development are communication skills, politeness, lack of bad habits and knowledge of computer programming. The master must quickly navigate the Internet and internal structure computer.

Advertising. Like any new business, the service needs advertising to attract customers. At the initial stage, these should be advertising posters hung in crowded places, business cards that can be distributed on the street or enter into an agreement with a store where they will be displayed public access visitors. You should definitely place an ad on the Internet, or even better, create your own website.

Another type of advertising is the creation of pages and groups on social networks. The main thing is to come up with an advertising slogan that attracts customers. Let them be low prices, discounts on comprehensive service or a reduction in the cost of services on certain days. Such advertising will in a great way business promotion.

And the most important way to attract clients is high-quality and fast work. If after the repair the computer user is satisfied, then next time he will contact him again and recommend the service to friends.

Opening any business requires time, initial capital and the so-called “entrepreneurial spirit.” A huge number of service organizations closed at the beginning of their work, or never had time to open. The reason for this is the incorrect formulation of the plan, too fast or slow business development. Therefore, in order for a computer repair service to generate a stable income and develop successfully, it is important to comply with the listed requirements and advice, as well as to bring the job started to completion.

Computer repair business. How to open a computer repair shop.

If you are well versed in computers, have skills in repairing and installing software, then you can make money from this. You can even run a computer repair business at home; at first, this will be quite enough. In this article we will look at how to do computer repair and what nuances need to be taken into account when working with clients.

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Computer repair business.

Computer repair specialists can be divided into two categories: those who do repairs at home and those who work in a workshop.

Now let's take a closer look at both options.

Home repairs. Almost all novice computer scientists start with home repairs. The scheme is quite simple, take system unit the customer’s computer or laptop to your home and repair it. At the end of the work, either take the system unit to the customer’s home, or if the laptop is being repaired, the customer comes himself.

If minor repairs or adjustments are required - installing programs, drivers, setting up the Internet, WI-FI, then a visit to the client’s home is enough.

Repairing at home has its advantages; usually this type of income is not officially registered, the client pays you for the work performed and all the money is yours. But there are also disadvantages: working illegally, you won’t be able to make normal advertising and there will be few clients. The bulk of clients will be friends, acquaintances, acquaintances of friends, work colleagues, neighbors. Accordingly, the income will be small, that is, it will not be a business, but rather earnings or additional income.

How to open a computer repair shop.

The second option is to open a computer repair shop and officially register business activities.

Register as an individual entrepreneur.

We select the OKVED code - 72.50 Maintenance and repair of office machines and computer equipment.

You need to write an application for a simplified tax at the tax office, and you will also need to buy a book of income and expenses. Get a certificate from the statistics department to open a bank account. Order a print.

Register with the pension fund.

Rent a room for a workshop.

The workshop also has its advantages - the opportunity to make good advertising on the Internet, in newspapers, on local television. Accordingly, there will be more clients than when working from home. Possibility of cooperation with organizations providing maintenance of computer equipment and software.

The ability to hire employees, since quite often you have to go to clients’ homes to set up the Internet and WI-FI.

The volume of work and the number of orders is much greater than when working at home.

But there are also some disadvantages here - you need to pay taxes, for renting premises, employee salaries and other expenses. In addition, there will be checks especially for working with licensed software.

As for working with unlicensed programs, there is a possibility of verification government agencies OBEP, FSB, Department K, for the availability of licenses for operating systems and programs on computers. If there is unlicensed software, the equipment may be confiscated, and the entrepreneur may be fined for distributing pirated software.

But when repairing computers, reinstallation operating system Usually Windows XP, Windows 7 or Windows 8 are required very often, and not every computer owner is ready to buy licensed version costing about $200. If you can install the pirated version for free and only pay for its installation.

By installing unlicensed software, You are breaking the law, but in most cases the client wants to install a pirated version, and only a few are willing to pay for the license.

Therefore, if you work only with licensed software, you will lose some of your clients. With details, the situation is simpler; buy in a store with a permanent discount or online, it will be even cheaper. The client pays you the cost of the parts in advance.

Business computer repair.

Here sample list services provided in computer repair shops:

• Fault diagnosis.
• Installation of the operating system.
• Setting up the operating system.
• Installing drivers.
• Removing viruses.
• Installation and configuration of software.
• Wiring and setting up local networks.
• Setting up the Internet and WI-FI network.
• Cleaning laptops from dust.
• Replacement of parts, etc.

The list may change depending on the skills of the specialists; you can add services such as flashing routers, setting up servers, etc.

Prices for services depend on the specific region; usually in all workshops in the city the price is almost the same.

How much can you earn from computer repair? Here is the price list of one of the workshops in Moscow.

Quite often, the cost of repair includes several repair services at once, and the final cost of repair is several thousand rubles.

The business of repairing computer equipment will always be in demand, but competition in this niche is also quite high; in any case, if you have good repair skills, you can always have additional income.