Manager interview. Interview for a managerial position: what should an applicant be prepared for?

The smartest thing you can do when going for an interview is to put yourself in the right mindset. You don't lose anything, in the worst case you just gain nothing! It is with this attitude that we must go into battle! Although, of course, knowing some of the nuances won’t hurt either.

Start. Making contact

In order to make the most positive impression on the interviewer, it is very important to achieve mutual understanding with him as quickly as possible. What to do for this:

• try to sit in an open position (under no circumstances should your arms be crossed);
• communicate in one language: on the one hand, avoid complex technical terms (for example, if the interlocutor is HR), on the other hand, show that the market in which the company operates is familiar to you, so use words that are typical for the business you entered ;
• Speak at the same pace and at approximately the same volume as the other person. It is this type of communication that will be most comfortable for the person conducting the interview;
• It is important that your reaction speed is comparable to the reaction speed of the interlocutor: a slower reaction is annoying, you want to rush it, and a faster one leads to the fact that a significant part of the information simply falls out.

Correct response to questions

The interviewer expects the candidate to provide the most specific, precise and clear answers to the questions posed. Therefore, the desire to avoid an answer or give a vague option will significantly reduce your points. It happens that an experienced interviewer periodically turns to the same topic, trying to “catch inconsistencies.” Therefore, it is worth avoiding lies, including in order not to get into an awkward position.

Sometimes provocative techniques are used during interviews. In such cases, you must try to respond correctly and clearly to situations and questions. Remember that there is no point in appearing better than you are: the truth will come out anyway.

Typical questions that cause difficulties:

— Reasons for changing jobs

When a candidate speaks poorly of a previous employer, it almost always leaves a very unfavorable impression. Therefore, it is better to name the reason that best corresponds to the truth. But an even more painful impression is caused by an unmotivated change of place of work. In addition, “a small lie gives rise to great mistrust,” so sincerity within reason and without emotions will only be beneficial.

— Your shortcomings

Often, applicants answer this question in the spirit of paradox - when disadvantages are presented as extensions of advantages. But when they explain to you in all seriousness: “I’m too purposeful,” or “I’m too responsible,” you just want to add: “And also damn handsome, smart and charming.” This sounds funny. Therefore, it is worth naming real shortcomings, but not too significant for the job for which the candidate is applying. For example, a low degree of attention to detail is not fatal for a sales representative, and lack of communication is fatal for an accountant.

— Advantages, achievements, success

It is very strange to hear in response something like “let others evaluate”, “it can be better”, etc. But you shouldn’t imagine yourself as an ideal either. After all, if a person has achieved everything, he has nothing more to strive for. Therefore, it makes sense to always clearly indicate your success; it is best to confirm it with specific numbers and facts: this always endears you to the interviewer. It is also important to find a middle ground between adequate self-esteem and the ability to present yourself from the best side. In addition, achievements and strengths must be truly relevant to the job and position for which you are applying. Remember also that achievements in personal and family life are of much less interest to a potential employer than official ones.

— Failures

When answering, you need to remember the main thing - everyone has had failures. A person who claims that he did not have them is either lying or inadequate. Mistakes must be admitted. It is important that the candidate demonstrates the ability to take responsibility for his mistakes, and the ability to correct them, learn from them, and use these “lessons” in the future for a positive experience. At the same time, failures should not look fatal - just as part of the normal work process.

— Your plans for the future

Such plans must be specific, and there must be a logical connection between the candidate’s current position and the one he expects to achieve. Of course, it is better to talk about social and work-related plans, rather than purely personal plans.

— Expectations from the current place of work

Here it makes sense to talk about real things, taking into account the specifics of the company’s business and its corporate culture. For example, a person applying for a vacancy as a representative in another city communicates how important it is for him to be constantly in the team and collective. Frankly speaking, with such expectations he is unlikely to receive an interesting offer.

How to set your own expectations

Before you come to the interview, clearly formulate for yourself what is fundamentally important to you and what is not. Remember that you too choose. It is important to know clearly what you want, because there is nothing worse than getting an option that is no better, or even worse, than what you had. It is best to do the analysis according to this plan:

- what is important and necessary for me,
- what is desirable and for which I can sacrifice some of these points,
- which is unacceptable.

Moreover, this analysis should be carried out in the following layers - the content of the work, working conditions, corporate culture, values, team and manager.

If you are asked to tell about yourself

Be clear about which of your characteristics best matches the job. First of all, talk about business qualities. Always try to show how you can be useful and beneficial to the company you are applying for. A very favorable impression is made by people who are initially focused on what they can give, and only then ask what they will get for it. Avoid comments that may reveal your overqualification: this is also often a reason for refusal. You should not be too detailed, nor should you show yourself to be too universal: this usually does not inspire confidence. Clearly show that you know what you are striving for and understand where your strengths and weaknesses are. All decisions and career paths should appear as clear and reasonable as possible. Try to follow the logical sequence of the story, this will allow you to declare yourself as a systematic and structured person.

Examples from a resume:
— Desired position: commercial director, head of the sales department, sales manager, sales representative, assistant to the commercial director. (As you understand, such positioning is unlikely to make the candidate taken seriously).
— Additional information: I have a personal car, a category B driver’s license, a wife, and three children. (No comments here).

How and what to ask the interviewer

Questions should be asked when you are asked to do so. They must be addressed correctly (there is no point in asking the HR manager in detail about the details of professional activities). You cannot ask about anything that may contain confidential information, otherwise you will be suspected of being a “sent Cossack”. Also remember that the nature of the questions may indicate your motivation: therefore, you should not be interested only in remuneration and the content of the compensation package. In addition, the nature of the questions and their focus indirectly indicate the level of qualifications: therefore, try to prepare questions in advance that reveal your awareness of the specifics of the business and market.

The main thing is to be yourself, believe in yourself and your star, and everything will be fine. The people who do the best interviews are those who don't worry too much and don't bet too much on this one option.

Interview for a management position

A successful interview for a manager position has its own specifics and features. The purpose of such an interview is not only to evaluate the candidate’s professional skills and knowledge, but also the leadership experience, achievements and competence of the candidate as a manager.
We have already discussed the topic of interview questions in the article What questions are asked at an interview. We will consider additional questions during the interview for the position of manager, which can help you prepare for the most difficult and responsible interview. If you are not sure that you can prepare for an interview on your own, we are ready to help you! Our specialists have been providing consultations on preparing for interviews for many years, both in person and remotely, via Skype. During the consultation you will be able to prepare for any, even the most difficult interview.

Interview questions for a management position

2. Questions about leadership qualities. A manager is a leader; during an interview you will certainly be asked about how you see a successful and effective leader and what professional skills and personal qualities you have as a leader.

The main thing is not to over-praise yourself and maintain a balance between personal qualities and the skills of an effective leader. Try to avoid hackneyed qualities such as determination, determination, and an analytical mind.

3. Questions about achievements and results. Select the most significant and significant achievements in your career. When mentioning specific achievements, be guided by facts, supported by numbers. When talking about your results, use combinations more often: “my team managed to achieve this,” “we worked together,” etc. This way you can emphasize your role in the team’s work and your ability to work in a team.

4. Questions about future success in this position. A very frequently asked question during an interview: “What do you think is necessary for successful work in this position? Be sure to read the text of the vacancy and the employer’s requirements for a candidate for this position.
By combining this knowledge with your professional and personal qualities, you will be able to answer this question successfully.

5. Questions about goal setting. Questions aimed at finding out how much you can set goals for yourself and your subordinates and achieve the necessary results. Here, the employer often asks the following question: “You need to increase sales in one week (fulfill the plan, deliver the project), what will you do, where will you start?”

Many managers, when they say that they will set a goal for employees, monitor the completion of tasks and motivate employees, forget to tell them that in order to achieve a goal, they also need tools to achieve this goal. Remember this!

6. Questions about personnel management. There can be a lot of questions on this topic. For example, some of them: “What ways to motivate employees do you know and use?” "How will you keep an employee from quitting"? Every leader should know the answer to these questions.

7. Questions assessing ability to act. The meaning of these questions is as follows: Your actions at past jobs show what can be expected from you in the future. Answers to questions about how you acted when certain problems arose problem situations or conflicts, think about it in advance..

8. Questions about the level of professional development. Questions aimed at identifying the candidate’s need to improve their professional level. Questions during an interview for a leadership position may be about trainings and seminars that the candidate may have attended. Or about reading professional literature or other interesting sources advanced training.

9. Questions about mistakes and failures. The purpose of such questions is to identify whether you are ready to admit your mistakes and failures, from which no one is immune. If you are asked about the biggest failure in your professional activity, tell us about the biggest failure and the lessons that you were able to learn from this incident. Never deny, don’t say that you never had failures or mistakes.

10. Questions about income level. Avoid answering this question directly. The most the best option in this case it will be: “I am sure that your company offers decent wages. But the main thing for me is not the salary, but the opportunity to contribute to the development of your company.”

If you are nevertheless asked to clarify the level of income for which you are applying, name the salary range acceptable to you, based on your expectations and information on salaries for similar positions on the labor market.

An interview is called extremely important event, and not only for the potential employee, but also for the head of the company. The first wants to get a job, the second wants to get a highly qualified employee. Read on in our article about how to pass an interview for a managerial position (what to look for and what questions the recruiter will ask you). We will also tell you what answers should be given to the questions posed to you and what should not be done under any circumstances.

First, let's say a few words about the preparation stage on the eve of the interview - what can you do for yourself in advance (while still in your home)?

Preparatory stage before the interview

Of course, before going to an interview, any person strives to be as prepared as possible for it. This is the right decision, since this is the only way to impress a potential boss and demonstrate to him your best qualities, which the company needs so much. Therefore, you should start preparing for this event in advance - and not “frantically” and vaguely figure out what to say, already in the employer’s office. In fact, this is the most common mistake among job seekers - not the most serious attitude to undergo one or another interview.

If an institution conducts interviews for a management position, the selection is carried out according to the most stringent criteria. Only the most outstanding of all possible candidates will be selected. Work in any position requires the availability of appropriate knowledge and skills. But someone who wants to become a leader must have other virtues - just having knowledge is not enough. A potential manager must show his personal qualities, solid work experience and achievements in this field. It must be different (in better side) from an applicant applying for an ordinary position (for example, a consultant).

What is the recruiter interested in?

What is the recruiter interested in?

When conducting such an interview, the recruiter will try to carefully study the candidate from every available angle. The applicant will have to answer a huge number of questions from a variety of areas. Most of all in such cases, the candidate’s qualities are studied such as:

• intellectual level;
• qualities inherent in a leader (does this applicant have them);
• innovative thinking (will he be able to offer some new ideas that will contribute to the development of the company);
• the ability to influence others;
• views and ideas;
• commercial savvy;
• strategic vision;
• attracting resources from outside;
• effectiveness;
• ability to negotiate with third parties;
• ability to attract attention and lead in relationships;
• solid work experience.

Questions from the candidate

Often the interview is carried out according to the following scheme: first, the potential boss talks about the position itself, listing the responsibilities, likely prospects and career growth. Further clarification of details and details follows. Only after this the candidate himself has the right to ask the recruiter his questions during the interview.

A small but important clarification: the applicant not only has the right, he is obliged to ask such questions! If he has nothing to ask his potential boss, then he has no interest in the future job and position. There is no need to prepare a huge list of these questions - you can limit yourself to two or three.

Don't forget that main goal conducting an interview - to identify as many details as possible about each candidate. In other words, we're talking about about “probing” them, testing their abilities and skills. You can ask about all other issues that concern you only when you have already been offered to enter into an employment agreement.

Sometimes, at the very beginning of the interview, the employer asks the candidate to tell him what his life position, goals and plans for the future are. In other words, what would he like to achieve in his career. It is necessary to provide clear and comprehensive answers to such questions, so it is better to prepare for them in advance - while still at home.

Of course, any applicant is concerned with the following question: how to successfully pass an interview for a leadership position?

Questions from the candidate

What does a manager ask most often?

What questions should someone who wants to get a leadership position answer?

The interview includes not just standard questions for each case (a story about yourself, the company, your strengths and weaknesses, and so on). It also asks questions directly related to future responsibilities. They sound like this:

1. What leadership qualities do you have?
2. Tell me, what professional mistakes have you made in the past? What conclusions were drawn?
3. Can you influence employees?

The recruiter also often asks the candidate to come up with a specific case and asks how the applicant will solve the current situation.

Since the main purpose of the interview is to find a leader, they may also ask the following question: “What (in your opinion) qualities are inherent in an excellent leader?” You will have to list them.

It is worth remembering the following important point: competent management of working personnel requires the presence of the following qualities in the manager:

1. He must give the impression of a person confident in himself and his abilities.
2. Must be brave.
3. Have a worldview.
4. Possess communication skills.
5. Must be able to conduct self-analysis.
6. Must be able to easily create a cohesive team (who will listen to him without unnecessary objections).
7. Must be able to provide support to any of his subordinates.

All of the above qualities of an excellent leader are highlighted when answering the question posed by the manager. Of course, when answering questions from a manager or employer, there is no need to fall into demagoguery. That is, you should not start lengthy explanations and clarifications - this will definitely not lead to anything good for you - the interlocutor will simply get tired of you and consider you a talker (and will try to “get rid of” you as quickly as possible under any euphonious pretext).

At the same time, the “dry” circumstances of your experience will also not make the best impression, since competent and beautiful speech– in compliance with the “golden” mean.

If you are talking about your own experience, be sure to explain how you resolved the problem that arose, what problems you dealt with in your time, and what you were able to achieve. Here you need to remember this important point: make sure that your story is consistent (step-by-step). At the same time, you should not regularly insert the word “I”. The manager may consider that you are an upstart, an egoist, which will not increase your chances of getting the desired position.

Questions and answers: how to give competent answers

So, you are facing an interview because you have a desire to find a job in a management position. You enter the office and see the manager (or direct employer) who previously invited you for an interview. Now everything depends solely on you - how you prove yourself and build your future career. How to build a competent dialogue? How to answer manager's questions?

What should you pay attention to? For the following features.

Feature one: Listen to your interlocutor's questions carefully and with concentration. There is no need to be distracted by anything or think about something extraneous. This is completely unnecessary. Did you listen to the question to the end? Great, now quickly carry out mental analysis: What answer would the employer like to receive from you? If something is not entirely clear to you (the question asked to you is not fully understood), it is better to apologize and ask to ask it again. This is much better than a vague or incorrect answer to the question posed.

Try to provide your manager with evidence that the most important thing for you in your work is achieving your goals and results!

Candidate Qualities

What qualities do you need to have to get hired?

What qualities should a potential candidate for a leadership position have? Naturally, any boss prescribes specific criteria for himself, according to which applicants will be selected for the vacant position. workplace. At the same time, there is a list of those qualities that a candidate must have when passing any interview (regardless of the level of the desired position).

The candidate must:

1. Don't doubt yourself and your abilities.
2. Look neat and tidy in appearance.
3. Have letters of recommendation - for example, from a previous place of work from a satisfied employer.
4. Behave culturally.
5. In addition, the applicant must be distinguished by sociability - be moderately sociable and not uptight, otherwise he will never become a leader. This quality is extremely important, since a person working in such a position must be able to find common language With different people– including with your own subordinates.

It is worth noting that all of the above qualities are considered standard for any candidate for a leadership position. But there are also those that should be inherent directly to the leader himself. He must:

1. Be able to manage and work with a team entrusted to him.
2. Be able to work with a team.
3. Offer your initiatives to achieve the desired result.
4. Be able to solve several things at once, and not just one.
5. Be not only responsible and serious, but also with a good sense of humor.

In other words, he must be able to laugh where it is appropriate - and concentrate where the serious work is involved.

Summing up

To summarize, we would like to point out the following: be sure to read and learn all the above criteria before going to an interview for your dream job. What should you do if it seems to you that you do not have all the above qualities? Is it really worth refusing and not going to a leadership position? Not at all.

Sometimes we show our best qualities after we begin our official duties. Just remember all these characteristics and try to live up to them! You will definitely succeed!

In our article, we told you about how to get a managerial position (how to pass an interview) - what points to pay attention to so that the employer makes a choice in your favor! We talked about what questions are asked most often during interviews and gave recommendations on how best to answer them. We hope that the information presented was useful to you!

An interview for a managerial position is a responsible event not only for the applicant, but also for the employer. The first one needs to please his potential employer and get a job, while the second one is extremely interested in getting a good employee.

In one of the previous articles, we examined in detail. The list of questions asked to a candidate for a leadership position is somewhat broader.

Indeed, in this case a person must not only be good professional, but also have excellent organizational skills and the ability to get along with people.

Without this, people, as a rule, do not stay in leadership positions for long.

So, let's look at how an interview for a manager position goes.

How to prepare for an interview

When considering candidates for leadership positions, the company will select the best of the best.

Applicants will be asked various questions regarding:

• intelligence;
• leadership qualities;
• presence of innovative thinking;
• worldview;
• strategic vision for the development of the entrusted enterprise (division);
• ability to build relationships with various business partners;
• experience in the international sphere.

An applicant for a managerial position must be properly prepared in order to give a clear and understandable answer to the questions asked of him. When talking with an employer, you should not pay attention to theory - your interviewer knows it without you. Better tell us about your practical experience.

As a rule, the interview itself goes like this: the employer talks about the upcoming work and the responsibilities that you will perform. The applicant is certainly told about the available career prospects. The candidate then asks questions that interest him. Note that two extremes will look equally bad: You ask nothing at all about the vacancy or ask too many questions. In the first case, the potential employer will get the impression that you are not at all interested in getting a job, and in the second, he will simply get tired of you.

In some cases, the interview begins with “pro-life” conversations. Be prepared to talk about your life position, plans for the future, existing prospects and difficulties, how you plan to solve them, etc. Of course, answers to these questions should be prepared in advance.

What questions are asked during an interview for a leadership position?

During an interview for a managerial position they are asked general questions: tell us about yourself, about the company, where you see yourself in 10 years.

Special questions are also asked:

• What leadership qualities do you possess?
• Tell us about the professional mistakes you made. What lessons did you learn from them?
• Do you know how to influence other people?

During the interview, you may be asked to solve a situational problem related to your future job.

A “school” question may also be asked. For example, what qualities should a real leader have?

Your answer should be something like this:

• courage;
• self-confidence (but not excessive self-confidence);
• broad worldview;
• a tendency to introspection;
• the ability to negotiate with people and unite the team.

During the interview, answer your interviewer's questions briefly and to the point, but at the same time competently and beautifully. Follow the “golden mean”.

How to correctly answer your employer's questions

Let us next consider this practical question, like building a dialogue with your potential employer. How to competently answer questions from a HR manager (branch director)? First of all, listen carefully to the person sitting opposite you, do not be distracted by extraneous thoughts. After hearing the question, analyze: what exactly do they want to hear?

If something is unclear in a question, it is better to ask again. Use the verbal construction “Did I understand correctly?”

The answer to the question must be correctly constructed. This means it must have a beginning, middle and ending. First, briefly describe the situation or problem. Next, tell us what tasks you have set for yourself to solve the problem. In the middle of your answer, mention how you dealt with the situation. At the end, draw conclusions from your own story, tell us about the criteria by which you determine success.

After communication, the employer must understand that you are always aimed at achieving results.

Qualities every candidate should have

Let's summarize what was said above. What qualities will help an applicant fill a vacant managerial position?

The list is like this:

• neat appearance(greeted by clothes);
• self-confidence (a shy, stuttering person is unlikely to be a good boss);
• professional qualities, work experience in the specialty;
• communication skills;
• organizational skills, initiative;
• ability to work on several projects in parallel;
• good sense of humor.

Our article, of course, is only a guide for those who want to take a leadership position. In reality, questions, of course, may differ from the template we have given. In this case, be creative and resourceful. Show during the interview that you are a natural leader and can work in a leadership position in this company.

Hello, dear readers of the business magazine RichPro.ru! In today's article we will look at questions on how to behave in an interview, namely how to successfully pass a job interview.

By compiling a competent resume and sending it to various organizations, the success of your endeavor will be an invitation to an interview. It would seem that what could be more difficult when meeting with an interlocutor than explaining your position and getting the coveted vacancy.

In fact, sometimes the desire to show oneself as a leader, incorrect behavior and even doubts when answering a question can amount to wrong impression about you and lead to a negative result.

There are many different rules that help you build the right dialogue, convince a potential employer of your candidacy, and by following them you can gain confidence, forgetting about fears. We have already written about confidence and self-esteem in the article - “”

Certainly, job search– the process is always complex and tedious, which is why it is important to make every effort to ensure that your invitation to an interview becomes the final stage.

So, from the article you will learn:

• How to pass a job interview - 5 stages;
• How to behave at an interview if you have no work experience - 7 tips and 5 basic rules;
• Frequently asked questions and answers during job interviews;
• How to sell a pen at an interview?

How to behave at an interview to get hired - read the rules and recommendations further in the article

At its core, this is a regular meeting between you and a future employer, and perhaps even his representative, allowing you to discuss in more detail the details of your future cooperation.

During the conversation, everyone accepts for themselves final decision on the issue of how much reverse side is suitable. That is, You determine for yourself whether all the proposed conditions will really suit you, and supervisor the organization makes a conclusion about the professional suitability of the employee.

Today there are many different species, types and even divisions interviews that company employees can use in the process of selecting a candidate. It is worth understanding them at least a little in order to be prepared for any situation.

According to its type, the interview can be of 4 types.

Type of interview No. 1— Phone call

This is the first stage, which may entail a meeting with the immediate potential manager.

Similar method are used when the resume leaves interest, and the information described in it requires confirmation.

A call can come at any time, so regardless of the situation, it is important to behave correctly. Even if you have been waiting for a decision from the company employees for a very long time and they finally contacted you, you should not answer the phone with pronounced joyful intonations.

The most banal question " Are you comfortable talking now?” can tell a seasoned HR worker a lot. Decide for yourself whether you really have enough time to calmly answer all the questions.

If so, then say confidently: “ Yes, I'm listening to you"Otherwise, warn that you are a little busy and can call back yourself through 2-3 minutes, specifying the phone number and name of the employee.

During this period, try to calm down, figure out which company contacted you, and find a draft of the submitted resume. Look through all the information that is described in it, focus on the most important details, and then, having prepared yourself for the conversation, dial the specified number.

Type of interview No. 2- Personal meeting

Most common type of interview. It involves direct contact and is designed to test your professional characteristics. We’ll look at how such communication takes place, what behavior to choose for it, and what is important for each of the meeting parties.

Type of interview No. 3— Communication with a group of candidates

Each vacancy requires searching for the best employee. But, sometimes it happens that there may be several applicants at once and the manager of the organization holds a group meeting in order to understand in the process which of the applicants who have arrived most meets the given parameters.

At such a meeting, it is important to be able to demonstrate your professional skills, try to answer the questions asked most accurately and have the necessary amount of stress resistance.

Collective communication- this is always competition with each other, the price of which is your ability to get the proposed vacancy. But don't resort to harsh behavior And insult, and even more so the identification of superiority over interlocutors. Remember that every wrong thing you do and even a word you say can become reason for further refusal.

Type of interview No. 4- Commission

Sometimes, in order to simplify the process of selecting candidates, an interview is scheduled for one day, which brings together leading employees from various areas who are able to do final choice .

You are invited to a meeting where various questions are asked, and they can overlap and come from a whole group of people. As a result, a decision is made that will be known to you almost immediately.

This method allows you to cover many areas of the enterprise at once and understand how truly the applicant corresponds to the proposed position.

In any case, when attending such a meeting, you should understand that the task of the employee communicating with you is this is selection . Essentially, you will be assessed to see how well you fit into the profile of an ideal employee. Depends on how capable you are of fulfilling all the requirements of the proposed job description, adapting to a team, demonstrating one’s skills depends on the decision made.

Depending on this, the interview can be divided into several types:

• Stressful interview . It is carried out mainly when the work itself involves the occurrence of such situations. This could be a vacancy operator, worker on the phone, transport logistics , manager trading floor , procurement organization etc. At its core, during the conversation a moment will be created that will determine the real traits of your character. The most simple methods are considered: raising your voice, repeating the same question over and over again, constantly interrupting your story, inappropriate grins, or discussing information that is not related to the main topic. There can also be 2 ways of behavior. Either you will try to answer every question posed without raising your own voice, or you will interrupt the speech in order to calmly explain that this point has already been discussed. It's important to understand what, calling your stressful state An employee of the organization will also monitor attentiveness. Therefore, a monotonous conversation will raise doubts, and this is already a sign of thinking about your candidacy.
• Cinemalogy . This method is very often used in organizations with a multi-stage selection system. It allows you to fully consider your professional qualities. At the time of the meeting you will be offered view video excerpt, where unfinished situation or action, and most likely even just an abstract episode. Your task tell what was viewed, draw conclusions and suggest ways to solve the situation. Of course, a small enterprise with a limited staff will not resort to such measures to study candidates. But, network companies operating in the global market and even in conditions regional cooperation are quite capable of arranging this type of interview. Leading employees who solve a number of assigned tasks every day must easily navigate the situation and find the most optimal solutions.
• Testing . This is an option to preview your candidacy. The main task is to correctly answer the questions posed not only professionally, but also psychological nature. There is a special rating scale, and special sensitive questions are also included in the list in order to evaluate your reaction to them.
• Immersion method . It can be found, for the most part, in large, dynamically developing organizations. An open vacancy for a management position will likely involve a similar application. All essence is as follows: you are given a situation on which the future state of affairs in the organization depends, and here it is important not only to find a way out, but also to explain the reasons why you propose to do so.

Of course, the simplest positions of an ordinary line worker do not involve any particular difficulty in checking professional data when choosing a future employee. Therefore, most likely, the meeting will involve regular contact with review of your resume, or rather confirmation of his data. and what professional qualities and skills to indicate we have already written in the previous article.

But if the company has a global level, and each department has several dozen, or even hundreds of people subordinate to it, then prove your individuality and abilities will have to be done several times, meeting step by step with several specialists.

When reviewing your resume, the first thing the HR employee will pay attention to is: general characteristics. He will try to recognize your analytical skills, character traits, basis of motivation and even life philosophy.

Compatibility with the organization itself is also considered an important factor. She is checked in two directions . It’s no secret that any company has its own culture, established traditions And behavior order.

It may also be that your personal values ​​and style do not match what your potential employer is offering. That is why, when attending such a meeting, it is important to ask the right questions in order to understand future compatibility.

2. Methods for selecting candidates for interviews

Employees HR department, and even more so agencies who have been working in this direction for quite a long time have a lot of ways And methods, thanks to which you can evaluate a person from different sides.

1. Questionnaire. You are asked to fill out a specially created document, which contains a number of questions regarding your psychological state and professional skills. Then, using the method of selecting the best candidates, a meeting is scheduled with the senior representative of the department where the vacancy is opened.
2. Biography. In the preliminary communication, you are asked to tell about where you worked before, what educational institutions you graduated from, whether there was an internship or practice, and even how far you live from the place of possible employment in at the moment. With questions like these, the interlocutor is trying to understand whether you have experience, whether you are ready to cover distances, and how often they can count on you for the necessary part-time work. Sometimes even asking the reason for your dismissal can shape the general opinion.
3. Criteria. Some vacancies require certain qualities. Therefore, a competent specialist can determine in advance the important elements for the future candidate to meet. The selection process in this case is very simple. First, they review your resume, and then in a conversation they determine whether you meet these criteria.
4. Studying the situation. This technique has already been discussed earlier, but its essence is to clearly, quickly and correctly recognize the situation, understand its essence and find the right solution.

A job interview may include one important feature. Filling out the form, undergoing testing or even just communicating with an interlocutor, you will be asked to leave contact details of a person who can give detailed description. And it doesn’t matter whether it’s a former employee or a manager to whom you said goodbye not so long ago, the main thing is that the information voiced at the interview does not differ even in small things.

5 rules for how to behave during a job interview + interview questions and answers

3. How to pass a job interview - 5 important steps

Any meeting assigned to you by an employee of the HR department can be programmed for results; it is enough to prepare correctly and, anticipating the question, answer it with succinct phrases that inspire confidence in the interlocutor.

As a rule, the interview has 5 main stages, each of which has its own significance. Try to study them, and it will help you realize how best to act at the moment.

Stage No. 1. Making contact

This is where connections are made and boundaries are defined. It is during this period that it becomes clear how your interviewer is set up. It is quite possible that the candidate selection procedure began quite a long time ago and during this time accumulated fatigue, nervousness, stress, What negative may affect the outcome of your meeting.

Try to establish contact by demonstrating your friendliness. Conversations on neutral topics often help. So, you may be asked “ Was it difficult to find us?" or " Did you get there quickly?" Think about your answer.

You can start communicating with the phrase “ Good afternoon, your company’s office is so conveniently located that we were able to get there quickly" Such a distraction will help relieve a nervous state and give good platform for further conversation.

Stage No. 2. Story about the organization

Most likely, the HR person will start by getting to know you and giving you a little information about their company. By by and large, This 2-3 sentences what they do, what position is open, and a description of the range of tasks performed in the position.

Even if you have thoroughly prepared in advance and know the entire history of the enterprise down to the smallest detail, listen carefully, giving the opportunity to establish closer communication.

Stage No. 3. Interview

This is actually the stage at which you will discuss issues of professional activity, ranging from the level of remuneration to the proposed responsibilities.

At the same time, please note special attention on several aspects:

• The questions asked of you will most likely be spoken at an accelerated pace. There is nothing wrong with this, as it is important to save time and understand the candidate’s suitability based on the answers.
• All the topics discussed are constantly alternating, either opening new ones or returning to the old ones. This method simply allows the specialist to reduce the likelihood of receiving socially desirable answers.
• Each sentence written in your resume and voiced by you can be checked several times in different ways. Don't be surprised by this, much less be nervous.
• All recordings made by the interviewer during the communication process will be hidden from you. This is normal practice, so there is no cause for concern. Most likely, there will be short notes on compliance with the presented criteria.
• Be prepared for opportunities to improvise. Of course, just as you prepare for an interview, the HR department draws up plans, writes tests and has a clearly outlined script, but sometimes, depending on the situation and based on the assignments received, it becomes necessary to forget about the standards.

Stage No. 4. Feedback

Here you need to ask questions that interest you. It's best if there are no more than 5. Therefore, from the very beginning, think over a rough list, based on those points that are most important to you.

You can clarify the content of your work activity, indicate the level of future responsibility, and talk about the social package.

Stage No. 5. End of the meeting

Such initiative is mostly manifested by the party that invited you for an interview.

The outcome of the negotiations could be 3 various options:

• refusal;
• invitation to an additional stage;
• hiring for a vacancy.

In any case, try to discuss the algorithm for further interaction. Most likely you will be asked to wait for an answer, specifying approximate deadlines.

4. Before the interview - 7 practical tips

Preparing for an Interview - Planning Questions and Answers

Before you go to the meeting, it is important to prepare properly for it. You must not only make the right impression, but also make the potential employer believe in your uniqueness.

Worth understanding that desire alone is simply not enough, and the time spent will not be wasted if you do everything right. Pay special attention to details, they are what allow you to create perfect image candidate.

Write a plan that you will stick to when you get ready, and cross off the completed action.

Prepare them in advance and put them in your bag. Check if you have forgotten anything. This is usually a standard list that includes:

• Passport;
• Diploma of education;
• Work book (if you have one on hand);
• Copy of resume;
• Certificates and other documents confirming completion of courses.

Try to take with you only what is directly related to your vacancy, so that you don’t bother searching later, wasting your own time and the time of the company employee.

Try to collect all available information about the organization in which you will try to find a job tomorrow. Ask a series of questions and answer them yourself. " What is the period of operation of the company and the main type of activity?», « What are the products currently produced and their range?», « Are there any negative aspects to your reputation and what are they associated with?»

In our age of developing technology it is very easy to find necessary information on the Internet, among friends and even from the secretary inviting you to a meeting. Having determined for yourself such main aspects , it will be easier for you to concentrate on further points. Initially, in your head, you will already form a picture of the upcoming activity, and this will make it easier to feel and choose a line of behavior at the time of the meeting.

Many companies now set dress codes for their employees. This means that the dress code should be of the same type and most often strict. Anyway, invitation to interview– this is the moment when you have to make an impression.

Therefore, when choosing your look, choose a business suit. You'll have to forget about it for now sporty style, jeans, blouses And T-shirts, unable to completely cover the stomach, much less remove topics And miniskirts.

Check your status nails, hair, eyebrows. Put your shoes and purse in order, determine the scent you are going to wear for the interview. Let the direction of clothing be conservative, this creates a feeling of confidence in a potential employer, but a small accent in the form of a beautiful brooch that goes well with the image you have in mind will not go amiss.

Try on the outfit and notice yourself in the reflection of the mirror. Is your suit too strict? Excessive zeal in this direction can lead to you becoming like a man in a case, and this will not increase your chances.

Remember 3 basic requirements that your clothing must meet:

• create a pleasant first impression, which will subsequently be positive;
• give a feeling of comfort to you personally, which allows you to gain self-confidence;
• be subject to business style, because an interview in its essence is an important event at which an agreement is concluded.

Give preference gray, white tones and dark blue shades. Do not include a headpiece, even if it complements the look.

Women prefer to choose a knee-length skirt rather than formal trousers. Try reduce the amount of bright color to a minimum and discard old, unfashionable clothes, especially if they are already very worn.

Of course, every employer will tell you that appearance at work– not the main thing, but according to statistics, if you break down the reasons for refusal on a scale, then a minor lack of knowledge is in 29th place, but “ pathetic“The image of a person confidently occupies the first position. Therefore, we will pay special attention to it.

Check yourself on the following parameters:

a) hands. You should have a neat manicure without flashy colors, dirt under the nails and protruding cuticles. Not only nails require care, but also the hands themselves. Lubricate them before going out with a mildly scented moisturizer.

b) hairstyle. Think it over carefully so that it doesn’t fall apart within half an hour, making your meeting look sloppy. Ditch the ponytails, flyaways, and flyaways. If possible, consult with a hairdresser to create a finished look with the most suitable styling shape.

c) accessories. Don’t overload yourself with various rings, earrings, bracelets, belts, trying to prove your worth to everyone. This trick doesn't work here. Everything should be in moderation, especially at an official event.

d) makeup. Look through the colors of your clothes and find their overall combination with the makeup on your face. Forget about bright colors, visible from afar. Your task is to leave a pleasant impression as a serious business person.

d) aroma. Before going out, apply the perfume that will most clearly complete your look. You just need to do this carefully and in small quantities. Otherwise, you risk creating a pungent odor, which will cause discomfort during further communication.

Tip #4. Building a route

Think over your travel pattern and determine the time, taking into account the reserve. You need to arrive at the office at 15 minutes before the scheduled time. At the same time, during the road, traffic jams, waiting for transport And distance which you need to walk.

Your task is to determine the exit time so that you can get to your destination at a calm, measured pace, without exposing yourself to unnecessary stressful situations and conflicts.

Look at the city map on the Internet, if possible, check the route with the company secretary, and also write down the exact address.

Tip #5. Telling a story about yourself at an interview

This seems like a minor detail, but it is actually very important in the subsequent assessment of your candidacy. Very often, an HR employee asks the same question “ Tell us a little about yourself?"in order to understand how capable you are of offering yourself, finding contact and presenting information correctly. At first glance, such a task is considered simple, but try to do it even now, without preparation. This is where possible difficulties arise.

First, you must direct your narrative towards the desired vacancy, paying attention to your suitability and professionalism.

Secondly, choose the right information in case your interlocutor becomes interested in facts about your personal life. Think over your hobby, enthusiasm,psychological component of character. This question is often asked to form an opinion about your personality.

And thirdly, go over your thoughts in your head. successes And failures that happened during work. This question is considered a favorite when conducting interviews, so it should not take you by surprise now.

Try not only to voice the answer, but also to give examples and ways out of the situation that you have found. The entire narrative should take no more than 3 minutes. Pronounce your completed story clearly, practicing it in front of the mirror several times, otherwise your uncertainty may have a negative impact on the final result.

By the way, if you have just graduated from an educational institution and have no experience as such, other than an internship, you can include in this story your ideas about what you would like to achieve in the proposed field.

Think over your meeting in advance and clarify the information that may be of interest to you during the conversation. By creating a howl question, you clarify the situation, but do not overdo it.

Tip #7. Positive mood

When finishing your preparation, do not forget that it's important to create the right attitude . Cheerful state of mind And pleasant emotions will lead to a positive result faster than nervousness.

Of course, our body does not have a special toggle switch capable of switching to right moment, but still some recommendations should not only be taken into account, but also followed.

• Go to bed early to get a good night's sleep and set your alarm clock to a light tune.
• Start your day by talking about topics that make you especially confident. Think about how to change your later life after employment. Perhaps now you need to spend less time on the road, or there will be additional income, an increase in wages, a new team.
• Find motivation to make achieving results more interesting. For example, promise yourself to buy a new dress or exchange furniture, take a trip to the mountains, or go to a restaurant with your first paycheck. Visualize your wish by writing it on a piece of paper.
• Convince yourself that all difficulties are temporary, and the day that began today is simply beautiful, and it will bring you what you want.

There are some more tips that psychologists and experts give before attending an interview.

Firstly, do not have a very heavy breakfast or foods that have a strong smell. Give up garlic, Luke, sausages. Control the amount of water you take.

Secondly, forbid yourself alcohol And tobacco. Drinking even the smallest dose can reduce attention, concentration and leave an odor, and a smoked cigarette leaves a scent on clothes and an unpleasant state during a conversation. Hide your chewing gum and don't even think about appearing in front of the interviewer with it.

Thirdly, having arrived 20 minutes before the start, you will be able to familiarize yourself with the situation, catch my breath, visit toilet room if necessary and a little repeat material.

Try to ask and be sure to remember the name and patronymic of the interlocutor so that it is convenient to start and continue a dialogue with him. Disable mobile phone or put it on silent mode, thereby creating a favorable environment for yourself.

5 important and basic steps on how to pass an interview

5. How to behave during an interview - 5 basic rules

Well, let’s imagine that the preparation was successful, you woke up on time, set yourself up positively, arrived at the appointed time and even calmed down. What next, what to do at the moment of communication, and how to behave during an interview with a potential employer?

Everything here is actually not that difficult, just remember a few rules.

Rule #1. Smile

This is the easiest way to get your interlocutor to positive . Just be sure to watch your facial expression. There is no need to do this by force; such insincere behavior immediately becomes noticeable, and many are also alarmed.

Try to remember some pleasant moment from your life. For example, phrases of a baby, a cat falling during a loud noise, or a still from your favorite comedy. Behave naturally, without forgetting to smile.

Rule #2. Control your voice

A nervous state and previous difficult moments of preparation can betray you at the most crucial moment, leading to a violation of the timbre of your voice. Sometimes the sound is lost altogether, and often turns into a squeaky sound, confirming the resulting insecurity.

Knowing about your problem or even simply anticipating its possible occurrence, try to prevent emerging causes. If this is stress, then calm yourself down, take a special pill and imagine that everything possible has already been done.

What if it's fear? public speaking, then rehearse it in front of the mirror, pronounce the words in which you stumble.

Rule #3. Posture and gestures

In order to look confident and serious, take the following position: both feet are on the floor, hands on the table, back straight, head looking at the interlocutor, maintaining eye contact.

It is worth remembering that you cannot take a cheeky pose, throw yourself on a chair, cross your legs and constantly fiddle with something. Your restless hands will easily give away stressful moments, and can also cause harm by ruining a document on the interviewer’s desk or breaking his pen.

If you still uncomfortable look into a person's eyes, then find a more comfortable place on his face where you constantly direct your gaze. This may be a point in the forehead or ear. Don't forget about gestures.

Of course, a small movement of the hands in front of oneself cannot do any harm, but in the WTO their constant scattering, frequent swings, turns of the body will create a negative impression.

Rule #4. Hold your belly

Watch your speech. If a situation occurs where you need to answer a question, do so clearly. Having finished the story, it is better to remain silent than to fill the pauses with awkward phrases. There is no need to be nervous, sometimes the employer checks your behavior with such silence.

Rule #5. Have a conversation

In the process of communication, you will need to constantly respond, but even this must be done correctly. If suddenly, for some reason, you were unable to hear what was said, there is no need to guess, use a simple question: “ Did I understand you correctly?“You shouldn’t go too deep, starting your story from the moment of birth. Speak clearly and to the point, trying to express your thoughts correctly. Remember, if the interviewer is interested in any details, he will definitely ask you about them.

Now the rules of behavior have become clear, but “ What can I say?" And " How to answer correctly?"remains a topic of interest. Create an attitude for yourself that you are coming to a potential employer not to ask for an open vacancy, but to offer your professional skills.

Imagine that you have been made a business proposal, the details of which need to be discussed during the meeting. Realize that the final decision about whether to work here or continue your search largely depends on you.

That is why know how to correctly introduce yourself, setting the tone for the conversation. Learn the basics to help you.

It is worth remembering that even if the decision regarding your candidacy was ultimately made negative, then you have experience left to work with. When you go to the next invitation, you will already understand what the possible mistakes were and will not repeat them.

Basic interview questions and answers to them - examples of dialogue

6. Job interview questions and answers - 10 examples

It is worth understanding that during the communication process you can be asked about anything, and you need to be prepared for any situation. HR department employees, realizing that the candidate can be prepared in advance, act very cunningly, without voicing a direct phrase. They can veil the question, construct it with other meanings, try to catch you in deceit, but do not despair, and there are instructions for these methods. Let's try to figure out what interviewers most often want to know about and how you can give a more correct answer, making your impression.

Let's look at interview questions and answers - 10 most popular questions when applying for a job

Question No. 1. What can you tell us about yourself?

This is the most frequently asked question during job interviews, which we have already covered and “broken down” earlier. It only remains to add that the interlocutor most likely wants to know about your education, personal achievements and professional skills, and he is not interested in the detailed facts of your childhood, youthful crushes and the number of loans you took out. Don't try lie, speak briefly, but not dry.

Answer:“My work experience spans more than ... years, I will tell you why I applied to your company and how well I can meet the requirements for a candidate for an open vacancy. I lead an active lifestyle, have excellent contact with people, and constantly deal with issues of my own development and self-realization. Still at the institute...”

Question No. 2. What attracts you to work in our company?

In order for the answer to be as complete as possible, you will need information about the history of the development of the enterprise, the stages of its formation and the specifics of its activities. This is where the knowledge that you impart to yourself in the process of preparing for the interview will be important.

It’s also not difficult to formulate your own narrative; it’s enough just to imagine what benefits could come into your life if you were able to use the services or products of this company.

Let’s imagine a situation in which you are planning to get a job in the cosmetics sales department.

Answer:“The use of cosmetics now allows you to most correctly create your own image, giving you a feeling of complete self-confidence. That is why its significance cannot be minimized. I would like not only to learn the secrets of image in more detail, but also......"

Question No. 3. What salary would you like to receive?

Everything is simple here, take into account the salary with bonus that you were given monthly and add to it 10-15%. It is worth understanding that an attempt to reduce the average level of wages in the region will indicate your incompetence, and if you name an exorbitant amount, you will be mistaken for an ambitious specialist who is pushing his own price.

Answer:“To date, my salary was ... rubles. I would like to change mine a little financial situation. Considering your requirements, the scope of work for this vacancy and the overall workload, I believe that this should be reflected in a salary increase of up to .... rubles »

Question No. 4. You are raising small children, and the vacancy requires long working hours, what do you say?

Many employers initially try not to consider candidates whose families have children of school or kindergarten age. Their logic is simple. If the baby gets sick, then it is necessary to issue a sick leave, look for a replacement worker, rearrange schedules and put up with delays.

Sometimes the upcoming work involves business trips, meetings, seminars, extra time, and the manager wants to count only on an employee who is able to fully devote himself to the work process.

Answer:“Yes, such circumstances could have caused some difficulty for me not so long ago, but today the problem has been completely resolved. During difficult periods, next to the baby will be... "

Question No. 5. What do you think is your main weakness?

In general, the question about a candidate's weaknesses is very common during an interview. In this case, the employer does not so much want to hear your real negative traits, how much to see how you know how to present such complex information.

Try to structure your speech so that these “ cons" could sound like " plus" Do not list weaknesses, trying to joke inappropriately; in the end, it is better to select such insignificant moments that would not ultimately spoil the overall impression.

Answer:“Due to my professionalism, I very often have to be distracted by helping my work colleagues, this one wastes his personal time, but I cannot refuse. In addition, fulfilling my official duties is essential for me, so sometimes I have to stay late after work to complete my undertakings.”

Question No. 6. Why did you leave your previous job?

There is no single correct answer here. Everyone comes up with it themselves depending on the circumstances. When communicating about this, the interlocutor wants to hear not so much the true reason, but to understand whether you are ready to hold on to the specified vacancy and continue your work for many years.

After all, even the very fact of your dismissal and search for a new job already indicates the possibility of leaving this company for other prospects. The most wrong answer would be the desire to talk about a bad boss, difficult relationships with colleagues, non-compliance with working conditions, and especially not the solidity of the organization. Even if this was the case, choose a more loyal reason that will not ultimately bring you negative points for your answer.

By the way, an expression like: “ I wasn't satisfied wages, I wanted more, so I quit", can talk about your motivation based on money and potential dismissal if more advantageous offer. What will happen as a result losing the moment of the interview. It is best to indicate household, neutral factors, with which difficulties arose in the normal rhythm of life.

Answer:“Unfortunately, the company’s office changed its location, and getting there became very inconvenient. “I am now forced to spend a huge amount of time on the road, but it could be devoted to work processes.” By the way, you could also move if you bought a home not so long ago.

Another common answer concerns the opportunity to develop yourself. In this case answer sounds like this: “I worked for a very long time in a regional company, where I was able to acquire the necessary experience and skills, and now, trying to develop further, I am quite ready to try my hand at a larger organization.”

Question No. 7. Are you ready to develop and how do you see yourself in 5 years?

First of all, the interviewer wants to hear about the potential employee’s desire to stay in the company, even after such a long period, and secondly, an important point will be to understand that you are ready for self-development and career growth.

There is no need to take credit for important achievements and reach for powerful heights, especially when voicing positions. It is enough to show your desire to change, to achieve more, but only within the framework of the organization in which you are trying to find a job.

Answer:“I would like to actively work in your company, but in a higher position at that time.”

Question No. 8. Were there any conflict situations at your previous place of work?

This way of asking the question is considered tricky, because the HR department employee is trying to understand your candidacy as accurately as possible, fitting it into an existing team.

Certainly, blunder you will want to tell how you didn’t get along with your boss, why you were overloaded with work and how hard the work day was. But rude flattery in favor of the fact that everything was excellent, namely you were considered the soul of the company, will raise doubts, forcing once again think about it.

Try to put yourself in a serious mood so that the words you pronounce seem firm and convincing.

Answer:“Yes, of course, such moments in work cannot be avoided. But I set tasks for myself, the priority of which is the solution, and difficult ones conflict situations issues that arise in this process are resolved through the search for truth. First of all, it is important for me to set the interlocutor in a positive mood, so I try not to resort to aggravating the existing situation.”

Question No. 9. Who can I contact for feedback on your work?

Such a question presupposes the availability of contacts, and in this case it is better to provide them than to refuse, inventing new reasons. Even if it happened that you left your previous place of work, slamming the door hard, and the relationship with your boss cannot be restored in any way, you need to look for ways out.

The most correct thing to do would be to give your number former colleague, with whom the connection has been maintained. Introduce him as a leading specialist, even if he was on the same level of management as you. Call him an informal leader, capable of managing the entire team.

Perhaps this call simply will not come, but your part of the responsibilities will remain fulfilled.

Answer:“yes, of course, I will leave you a contact and you can make a call at any time during the working day.”

Question No. 10. Do you have any questions? What questions should you ask an employer during an interview?

Even if during the conversation you understood all the points that were discussed, it is important to prepare in advance those questions that might additionally interest you.

Answer:“I really want to work in your company and I am absolutely confident that I can cope with the proposed responsibilities. But still, I would like to know whether there will be additional stages of selection for the position?”

In general, the list of topics and questions discussed with you can be much longer and more voluminous. It is worth understanding that the person talking to you may not always be correct. Sometimes you can hear questions related to your personal life related to marital status and even political views.

In any case, it is important for you to try to give a more loyal answer, without demonstrating your emotions, much less stress. Most likely, such topics are raised in order to determine your best suitability for the open position.

Sales technique - How to sell a pen at an interview

7. Case - “How to sell a pen at an interview?”

This is the most common way to test a person for real determination of his abilities . Sometimes it seems that there is nothing difficult in making such a transaction, because we regularly visit stores, go to the market and make a lot of purchases. Therefore, such a task seems simple and easy to accomplish.

Actually try this Right, so that your interlocutor wants to get money and give it for the simplest writing instrument. And you will understand that this is a whole art.

Execution of this assignment can be carried out both traditionally and unconventional ways. It all depends on the personality of the person sitting in front of you.

If this is a strict serious employee, then the method you choose should be business , but if the main quality of a person is creativity , there are many more options for selling.

It is worth remembering a few rules that will help in both cases.

1. Ask for 1-2 minutes to prepare. There is no need to rush here, it is important to just concentrate. It is normal practice that a little advance time is required to complete a transaction.
2. Inspect the product and try to study it as correctly as possible. Find the positive qualities and benefits of this pen.
3. Identify your customer's needs. Determine what will become a priority purchase for such a person. perhaps it’s the uniqueness of the brand or a simple writing need.
4. Try to be truthful, do not exaggerate the cost of the item and its basic qualities.
5. Try to maintain eye contact at all times, this will make it easier to establish communication and make a sale.
6. Work with related products too. If you manage to sell a pen, offer it a notepad, spare paste, or plain paper. This will allow you to stand out among other candidates.

Traditional way Selling a pen involves several steps that are easy to implement simply by remembering them.

Step 1. Introduction

You need to say hello, introduce yourself, and clarify how best to approach the potential buyer. A correctly formulated speech will look something like this: “Good afternoon, my name is ..., I am a representative of the company .... How can I contact you?

Step 2. Identifying needs

To do this, ask the right questions and formulate them so affirmatively that the dialogue can be continued further. For example: “I have a unique offer for you, can I ask questions? ..., how often do you have to work with documents, writing down the necessary information in your organizer?”

Step 3. Presentation of the pen

Once the needs have been identified, try to properly offer this product, paying special attention to the benefits that the interlocutor receives when purchasing. In other words: “Thank you..., given what you said, I would like to suggest a pen that will help you quickly write down important information at any time” or “... a stylish pen that can emphasize your status as a business person.”

Step 4. Objections

Of course, it will most likely happen that your interviewer will object. In his case, this is justified by an attempt to fully reveal your abilities. For example: “Thank you very much, but I already have a wonderful pen, everything suits me.”

Step 5: Defining Additional Arguments

This is where you will need the qualities of the product that you studied in 2 minutes of preparation. Now your task is to offer him special conditions that will no longer allow him to refuse the proposed deal. It looks like this: “By purchasing this inexpensive pen, you will receive special card as a gift, which will allow you to buy other products at reduced prices” or “Only 3 pens left at a price of ... rubles, the next batch, I assure you, will be more expensive.”

Step 6: Close the sale with a related product

Offer an additional copy or tell us that there are notebooks, spare pastes, and other colors. For example: “Today, every buyer has the opportunity to purchase a unique pencil with an eraser and a pen” or “You only need one pen, or maybe take the remaining 3, because the holidays are coming, and this will be a unique present for your colleagues.”

Step 7: Farewell

Thank the buyer for the purchased product and try to establish contact about the possibility of your future meetings. This is done like this: “Thank you very much...., I’m sure you did right choice. I will definitely contact you for the opportunity to make other unique offers. See you soon!

For unconventional sales it is important that your buyer has sense of humor or share of creativity .

First, take the pen for yourself and ask your interlocutor for an autograph. Naturally, he will answer you: “I have nothing,” so offer him to buy what is so necessary now.

Secondly, ask the question " And you yourself, for example, could sell it" They will answer you: “Of course, no doubt, but the pen itself is not available right now.” Now feel free to say: “ I'm ready to sell you a pen, just show me the master class", and complete the transaction.

And thirdly, the most radical option. Take the pen and go out the door. Naturally, you will be asked to return and give the item. Answer: “ I can't sell, I can sell" It's worth repeating again. Such methods only work when in front of you is a person endowed with a sense of humor.

9. Video examples of how to successfully pass an interview

Video 1. Interview questions

Video 2. How to successfully pass an interview

Video 3. How to pass an interview for the position of sales manager

8. Conclusion

No matter how difficult the upcoming interview may seem to you, you should not be afraid in advance, much less refuse it. Learn all the tips, work on yourself and try to solve this problem in the most successful way.

Now, after reading this article, you should have a certain scenario of actions and answers to the questions: “ How to behave during a job interview?», « How to sell a pen at an interview?", etc., becomes clear.