Boxberry tracking number. Boxberry tracking of postal items Delivery service for parcels, letters and goods from online stores

Delivery time for orders from iHerb to Russia by service Boxberry amounts to 1-3 weeks depending on destination. Arrives in Moscow in a week. A tracker is provided to track the parcel (you will find out how to track it ↓). It is possible to receive orders in points of issue, of which there are already many in Russia - there are in all large cities, many not very large and even some small ones, as well as in PickPoint parcel terminals, of which there are even more. And there is also home delivery by courier.

Restrictions:

The order amount is not higher 150 dollars.
Parcel weight no more 5 kg.
The shelf life of the order at Boxberry pick-up points is: 14 days, in PickPoint parcel terminals - 7 days.

Boxberry delivery is calculated according to the following scheme: the higher the order amount and the lower its weight and volume, the less you will have to pay for its delivery. That is, in general, it is more profitable to buy something that is lighter, smaller in size and more expensive. At the same time, iHerb has products with the “economy delivery” option - the presence of such products in the order helps reduce its cost.

Moreover, if your purchase from iHerb is worth over 60 dollars, then preferential delivery rates come into effect, and then it will be delivered to Boxberry pick-up points and PickPoint parcel terminals free, and courier service is either inexpensive or also free.

Also keep in mind that the cost is calculated noticeably lower for delivery to large cities and their suburbs than to more remote settlements. Moreover, the cost may be different for seemingly equidistant from some large city settlements. So sometimes it makes sense to check different Boxberry pick-up branches if it’s convenient for you.

All shipments from iHerb transported by Boxberry are insured. Therefore, if the package suddenly gets lost or something in it is damaged along the way, you will receive full refund.

This means that after you collect all the desired items in the cart, at the bottom of it in the “Find out the delivery cost” block, enter your postal code, click the “Calculate” button, and then select one of two options:

Boxberry - Pick-up points and parcel terminals
Boxberry - Courier delivery

It should be added that Boxberry does not have its own courier service, but uses others, including “ EMS Mail Russia."

IN mobile application this is also in the cart - in the "Order Summary":

After selecting the delivery method, click the “To checkout” button (in the “Place an Order” mobile application).

If you want to pick up your order yourself, now you will need to first select the city, and then the most convenient point for you (marked on the map pink) or parcel terminal (marked in grey).

In the mobile application:

Boxberry order tracking from iHerb

After sending your order from iHerb by Boxberry service You will immediately be provided with a tracking number to track your parcel. But start tracking it directly, that is, see where it is this moment is, you will only be able to do it 2-3 days after that.

You can see where your parcel is going by clicking on the button "Track my parcel" in an email notifying you that your order has been shipped. This can be done in your account on the iHerb website in the section "Orders" by clicking on the appropriate button next to the order of interest.

After which a page will open with the current status of the parcel and the history of its movement. When you click on the button "View departure history" will be displayed full path order movement, and when you click on its number next to the Boxberry icon, you will be redirected to their website with similar information.

Today we will find out what kind of reviews Boxberry receives. This service has begun to interest many citizens in Russia. But what is it? What services does it offer? What should the public pay attention to before contacting it? Is Boxberry delivery service worth it? All the features of cooperation will be discussed below.

Description

Boxberry is a modern goods delivery service. It is designed to serve both private clients and legal entities. Works with many stores.

The advantage of Boxberry is that this delivery Mainly works with online stores. This means that the client can order something on the Internet and take advantage of delivery from BoxBerry. Within a certain time, the order will be transported and delivered to the customer.

We get it ourselves

Boxberry delivery is modern system transporting goods to their destination. What should you pay attention to first? What is the organization's significant advantage?

The thing is that Boxberry offers delivery mainly to certain delivery points. More precisely, to the storage rooms. At any convenient time, the client will be able to independently arrive at one or another point of delivery of goods and receive the order.

It is very comfortable. Boxberry delivery also offers courier services. There is nothing surprising about this. In general, the organization pleases with its capabilities, and this attracts many.

Contacts

What contacts are suggested for contacting the company? In fact, there are a lot of rooms. But mostly they offer communication by telephone in Moscow. Boxberry delivery allows you to receive advice by phone and using the official website.

You can use the following contacts:

8 495 789 97 90, additional - 3070;
8 499 272 69 44.

If you don’t want to talk on the phone, It is recommended to use the form feedback or a special online chat located on the organization’s main page. With their help, you can easily keep in touch with Boxberry.

About employees

Reviews this organization gets a variety. There are some good ones and some not so good ones. For example, some emphasize not the most better job personnel. Or rather, couriers and call center employees.

Such statements are not so rare. Some employees do not have competent knowledge; they cannot provide proper assistance or provide quality advice. Some couriers do not in the best possible way navigate the road when providing services.

Nevertheless, there are positive reviews about Boxberry employees. They are spoken of as professionals who know their business. Everyone tries to please the client; the call center answers all questions asked.

What to believe? It is best to maintain a neutral point of view. Boxberry has really good staff, but no one is immune from some incidents. There are conscientious workers here and not so conscientious ones. But there are only a few of the second, and that makes me happy. They still treat customers very well.

Not always for individuals

Boxberry delivery earns a variety of reviews. Among them you can see opinions that contain indignation at certain nuances. This is not to say that clients express direct negativity, but there are some things that cannot be ignored.

In particular, the fact that Boxberry does not accept goods at all points of delivery individuals, just like it is not possible to send goods everywhere, being an ordinary person. There are separate points for servicing legal entities.

Similar situations ordinary people upset. But at the same time, they are not ready to refuse cooperation with Boxberry. It is not critical, but it is advisable to clarify where the point of work with individuals is located. Then there will be no special complaints about the work of the organization.

Prices

What other reviews does Boxberry delivery service receive? Some clients indicate that the organization pleases with its prices. Exact prices depend on the parameters of the parcel, as well as on the city of residence of the recipient client. But at the same time, many are still satisfied with the terms of cooperation.

It is noted that using Boxberry, you will not have to overpay. This delivery service offers humane, budget prices. In some cases, the organization allows you to receive parcels without payment. It is recommended to clarify details by calling the previously indicated numbers or using the feedback form.

Schedule

Boxberry is a product delivery service that offers, as some customers complain, not the most best schedule work. In general, there are no complaints about it. But along with this, recipients and senders sometimes say that it is not entirely convenient that delivery does not work on weekends.

It is also not always possible to use this service on holidays or pre-holiday days. Not the biggest drawback, but everyone needs to remember it. On weekends Boxberry is not open at all. And on official holidays, the work schedule must be clarified. This is a purely individual question.

Calculator

Enough good feedback Boxberry receives from customers. Many people point out that the exact cost of delivery of a particular product can be calculated without outside help and special work. Just use the online calculator at official page organizations.

This service works great. He is admired and legal entities, and physical. No one hides how much it will cost to contact an organization with a particular parcel. Everything is fair.

Delivery period

Boxberry receives good reviews not only for its prices, but also for its fast work. Most consumers emphasize that parcels are sent to as soon as possible and they deliver too. They try to do this without delay.

On average, you will have to wait about 7-10 days for a parcel, but a lot depends on where it is sent from. This is the period often specified by clients. However, sometimes delays occur. But the overwhelming majority of reviews indicate that Boxberry really does try to deliver packages to its customers quickly. It is for this feature that many people prefer the BoxBerry delivery service.

About pick-up points

What can you say about Boxberry pick-up points? In addition to their work schedule, there are several more features that every potential client should know about. What is it about?

The thing is that among the shortcomings of Boxberry, many emphasize that it is not so easy to find points for issuing goods. And this does not take into account the fact that individuals are not served everywhere. Some people also point out that Boxberry disguises some of its distribution points. More precisely, as already mentioned, problems arise with finding specific branches.

But this is not such a disadvantage. In some cities, people complain that there are few or no Boxberry branches. However this service delivery is developing. Therefore, questions about the number of delivery points may be resolved in the future. All this is not a reason to refuse cooperation with the organization.

To track your parcel you need to take a few simple steps.
1. Go to the main page
2. Enter the track code in the field with the heading "Track postal item"
3. Click on the "Track parcel" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the latest status.
6. Forecasted delivery period is displayed in the track code information.

Try it, it's not difficult ;)

If you do not understand the movements between postal companies, click on the link with the text “Group by company”, which is located under the tracking statuses.

If there are any difficulties with the statuses on English language, click on the link with the text “Translate into Russian”, which is located under the tracking statuses.

Carefully read the "Track Code Information" block, there you will find estimated delivery times and other useful information.

If, when tracking, a block is displayed in a red frame with the heading “Pay Attention!”, carefully read everything that is written in it.

In these information blocks you will find 90% of the answers to all your questions.

If in the block "Pay Attention!" it is written that the track code is not tracked in the destination country, in this case, tracking the parcel becomes impossible after the parcel is sent to the destination country / after arriving at the Moscow Distribution Center / Item Arrived at Pulkovo / Arrived in Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
In this case, you need to wait for a notification from your post office.

To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery Time Calculator"

If the seller promised that the parcel would arrive in two weeks, but the parcel takes more than two weeks, this is normal, the sellers are interested in sales, and that’s why they are misleading.

If less than 7 - 14 days have passed since the receipt of the track code, and the parcel is not tracked, or the seller claims that he sent the parcel, and the status of the parcel “the item pre-advised” / “Email notification received” does not change for several days, this is normal, You can read more by following the link: .

If the status of the postal item does not change for 7 - 20 days, do not worry, this is a normal phenomenon for international postal items.

If your previous orders arrived in 2-3 weeks, and the new parcel takes more than a month, this is normal, because... parcels go on different routes, different ways, they can wait 1 day for shipment by plane, or maybe a week.

If the parcel has left sorting center, customs, intermediate point and new statuses are absent within 7 - 20 days, do not worry, the parcel is not a courier who brings the parcel from one city to your home. In order for it to appear new status, the package must arrive, unload, scan, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.

If you do not understand the meaning of such statuses as Reception / Export / Import / Arrived at the place of delivery, etc., you can look at the breakdown of the main statuses of international mail:

If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.

If, based on the above, you do not understand anything, read these instructions again, and again, until you are completely clear;)

Boxberry is a transport and logistics company that delivers goods (letters, parcels, parcels) for online stores or individuals. The company has an extensive network of branches or distribution points throughout the country.

There are also international offices that allow you to optimize the delivery of goods before they cross the Russian border. In this connection, the company also carries out customs clearance activities for cargo.

A noticeable advantage of the Boxberry company is the fact that services for the delivery of goods or postal items are carried out not only at the points of issue, but also with the help of a courier service. Thus, the customer, whether an online store or an individual, will receive their cargo on a convenient day and time according to specified address.

The main priorities in the company's activities are professionalism, reliability and efficiency. Boxberry's activities are aimed at creating the maximum favorable conditions for its customers for the delivery of goods.

Transport company Boxberry has its own website on the Internet, where you can track your order in real time using the shipment number. If you have any questions, you can contact the Boxberry hotline at any time, the numbers of which can be found in the directory or on the company’s website.

How to track a parcel

Currently, many stores and individuals order any product via the Internet. Many customers are constantly interested in where or at what stage the ordered product or postal item is located. Boxberry couldn't be simpler. You just need to have a device with Internet access and know the order number or invoice number (full number, including zeros). This way you can always track the entire order route, right down to the hour of delivery.

When working with Internet tracking, a situation may arise when the response “order not found” is received. Don't be afraid of this circumstance. All information about shipments is entered into the database only when a specific shipment arrives at the Boxberry warehouse. Sometimes, especially on the eve of the weekend or holidays, the information will be entered into the database on the next business day.

On the company’s website, when tracking a parcel, a detailed breakdown of delivery times (including remaining days) is given, a reminder is given about the final address (point of delivery), as well as the shelf life of the goods there.

Receive shipments

Individuals in whose name the cargo is sent can receive delivery in person at the delivery centers, or the company’s courier will deliver them to the specified address. In any case, you must have a passport in your hands, proving the identity of the citizen. This is the case if the goods have been paid for in advance.

In case of incorrectly entered passport data when ordering in a Russian online store, you will need to contact the seller of the product so that he makes the appropriate changes. If the order was made in a foreign online store, to correct the data you need to go to Personal Area Boxberry.

You can also pay for goods at Boxberry branches, depending on the delivery conditions.

It must be remembered that the shelf life of ordered goods in Boxberry branches is limited. For different suppliers of goods they are different quantity days. You can obtain more information directly from the company's branches.

For individuals it is 5 working days. However, in any case, the shelf life can be extended; to do this, you need to contact the store where the goods were purchased.

If the goods are delivered to the specified address by a courier, he will first contact you by the specified telephone numbers as soon as the goods arrive at the Boxberry warehouse.

Purchasing goods from China

Many buyers in our country know that the cheapest and at the same time high-quality goods come to us from China. Users of online stores have already seen from their own experience that the most attractive platform is Aliexpress. It contains hundreds of thousands of different products produced by numerous Chinese companies.

It's hard to imagine what you can't buy on Aliexpress. Low prices, the presence of a Russian version of the trading platform, no cash on delivery and fast free delivery to the country, all this is very attractive to Russian buyers.

The most attractive way to receive goods from a price-time point of view is to order shipment to the border with Russia. This will take very little time, and then, with the help of Boxberry’s logistics connections, you can carry out targeted delivery to any point within the country. With minimal costs, delivery times will be reduced significantly.

Thousands of stores, as well as hypermarkets operating via the Internet, trust the delivery of parcels to such a popular and sought-after company as Boxberry delivery service. Every year, customers are happy to receive small and large packages at pick-up points in which orders are stored. Join us too!

The turnover of goods sold via the Internet is steadily growing, and also attracts customers from Russia. The company knows how to please its customers, so it offers a huge number of options. unique offers at the best prices. All this makes it possible to purchase necessary purchases around the world quickly and easily. Boxberry delivery service, reviews which is only a recommendation, always guarantees prompt delivery of your orders.

Boxberry – proven delivery service

Even the giants of trade through a virtual network confidently trust the delivery of the most valuable parcels to this organization, which has proven itself to be a reliable and successful partner. Boxberry delivers packages daily from various parts of the world: from vitamins and books to consumer electronics and personal items. The geography of the service covers vast territories. There are more than 100 branches at your disposal, which are always ready to help you.

For your convenience, the company’s specialists have developed a whole range of services that involve picking up the parcel from the warehouse before delivering it to the buyer. But along with this Boxberry delivery service, track your order which is available on the website, is always in touch, so you can inquire about the status of the parcel at any time.

The company cooperates with any online stores all over the world. If you need to transport an order from abroad, the parcels are delivered by air or ground transport. The company also has a representative office in Berlin - it controls cooperation with foreign companies. Boxberry delivery service website has a convenient and intuitive interface that contains all the necessary information.

The company guarantees delivery of important parcels, as well as letters for individuals. Work occurs with all departments. But the most important advantage of the organization is that it strictly adheres to all delivery deadlines. Predictable and expected delivery, as well as optimal cost - all this creates the necessary prerequisites for contacting this particular service to receive high-quality service. Many people have already been able to appreciate working with Boxberry.

Boxberry delivery service opened in 309 cities of Russia. And this applies even to distant cities. High-quality and timely delivery of the company is the key not only to well-established logistics, but also to the vast experience of the company. The organization delivers parcels and letters throughout the Russian Federation.

experience

The organization is considered structural unit Ural-Press company - it has been on the domestic market since 1992 and carries out wide range press delivery and subscription services. Additionally, the organization has an impressive track record of last mile delivery. Thus, Boxberry received all rights to use the experience of Ural-Press Group of Companies in service and logistics.

Distance selling and Boxberry

Delivery by the company is carried out both in Russian cities and abroad. In addition, there is distance selling and all over the world. But the parcels are delivered to the recipients using a developed courier service or delivery points. Any delivery options are also available to users of Russian (remote) trading platforms. The company works with any online stores. This applies to both Moscow and Yekaterinburg, as well as St. Petersburg.

What will it offer to individuals?

The company offers delivery of parcels and letters to individuals throughout Russia. This direction is considered relatively new, but now it continues to actively develop. the main objective organization is providing residents of Russia with a comfortable and convenient departure service. It is important that it is convenient and comfortable in terms of quality and price. If you would like to know more about the company, then Boxberry website at your service.

Delivery of shipments from private individuals occurs promptly, clearly, and with very high level service. The organization treats each client with understanding and respect, monitoring work at every stage. The client’s needs are not an empty phrase, so the organization listens to all wishes. The work must be carried out at such a level as to meet all the wishes of the customer.

Boxberry is a service trusted by those who want to receive high-level service.