A group of bloggers were invited to the first Automated sorting center(ASC) Russian Post. It is located in the village of Lvovsky, Podolsk district, Moscow region. Moscow ASC is the largest in Eastern Europe. Its area is 29 thousand square meters. m., capacity - more than 3 million. postal items in a day. Serves most of the Central region of Russia - Moscow, Moscow, Tver, Ryazan, Tula, Vladimir and Kaluga region- with a total population of more than 25 million people. Work on the creation of the center was carried out from 2005 to 2009. Sorting equipment is made in Italy.

Below the cut are a lot of photos and a story about the excursion

The commissioning of the Moscow ACC allows for the transition to the zonal-nodal principle of mail transportation, which creates conditions for speeding up the passage of postal items in the center's service area up to 2-3 days due to automation and elimination of intermediate stages of correspondence processing. So, if previously items in the Central Federal District were manually sorted, first in district postal centers, then in regional ones and, finally, in a sorting center in Moscow, now in district and regional centers mail is only grouped into containers, after which sent to the Moscow ASC for sorting. As a result of combining mail flows by direction, optimal loading of containers and vehicles carrying them, reduction of exchange time and labor costs, reduction of the need for vehicles and optimization of routes are ensured.

Before visiting the ACC, a conference was organized for bloggers, where many issues related to the work of the post office were discussed. Since these issues were discussed in more detail during a meeting with representatives of the Russian Post at the International Postal Exchange Place, I will talk about this in more detail in the 2nd part of the report.

After the conference, we were taken to the ASC workshops, where mail is sorted. The ACC has 3 main sorting shops:

1st workshop - sorting of regular mail 2nd workshop - sorting of non-standard mail (wide-format letters, postal items weighing up to 2.5 kg and less than 2.5 cm thick) 3rd workshop - sorting of parcels and parcels

Pre-arriving mail is divided into workshops. Parcels go separately to the 3rd workshop. And to separate regular and wide-format letters, a face-stamping machine is used. Using mechanical analyzing devices, it separates standard (in terms of dimensions) letters and postcards from non-standard ones. It is also designed for automatically collating letters into one position (facing) and applying a calendar stamp and wavy lines to the letter to cancel the stamp (stamping). Using this equipment, letters are prepared for processing on an automatic letter sorting machine.

1 workshop (sorting regular mail)

Letters in this workshop are processed using a letter coding and sorting machine. This machine is designed for sorting standard plain letters measuring 220x110 mm and 114x162 mm. At the beginning of processing, encoding machines convert the digital and/or alphabetic address into a conditional code that is printed on the letter.

If the machine cannot recognize the index or address written on the letter, the information is sent to the video encoding section, where what is written is already recognized by operators (more on this a little later).

The encoded postal address information is then scanned using an optical character reader. After this, letters are automatically separated into address cells located at the other end of the machine.

Operators then remove the stacks of separated mail, place them in plastic containers and transport them to the final stages of the sorting process (the stage of preparing postal documents and sending them to destinations)

Workshop 2 (sorting non-standard mail)

Letters in this workshop are processed on 2 machines for encoding and sorting large-format and registered letters. This equipment sorts items weighing up to 2.5 kg and thickness no more than 25 mm. Before processing on the equipment, postal items go through the stage of facing (selection of letters by addresses and stamps in one position), which is performed manually. At the beginning of the wide-format letter sorting process, encoder machines convert the numeric and/or letter address into a code that automatically separates the letters into address bins located at the other end of the machine. Each such cell belongs to either a region, a city, or a post office. If the index and address are not recognized by the machine, the information is sent for video encoding. Next, operators remove boxes of sorted mail and transport them to the final stages of the sorting process (the stage of preparing postal documents and sending them to destinations).

In the case of registered letters, already upon receiving such a letter at the post office, it is assigned a barcode by which the client can track the status of his registered letter on the Russian Post website. Sorting machine registered letters, reads only this barcode. After reading, it goes into the database and determines the address using the barcode, regardless of what is written on the registered letter.

Workplace of the workshop manager:

Workshop 3 (sorting of parcels and parcels)

Sorting of postal items in this workshop begins with their coding, weighing and subsequent delivery to workstations, where parcels and parcels are oriented. Loading operators place parcels and parcels onto a distribution conveyor.

From all conveyors, the parcel goes to the main sorting conveyor, which has a scanner that reads the barcode from the parcel.

When a parcel approaches its sorting cell, the carriage is activated and the parcel falls into the tray according to the specified sorting program.

Unloading operators remove mail items (packages and parcels) from trays and place them on roller containers located near the trays. Next, the filled containers are transported to the final stages of the sorting process (the stage of preparing postal documents and sending to destinations).

The sorting system is able to automatically recognize large parcels (those dimensions exceeding 600 mm x 300 mm x 300 mm) in order to load them onto additional trays.

A question was asked about what to do if some particularly fragile items that require careful handling are sent. In this case, you have to pay an additional 30% at the post office, then a special sticker will be affixed to the parcel and the post office is responsible for the safety of fragile items. Such parcels are processed separately from others.

Video coding section

It happens that clients indicate an index or address incorrectly or in violation of the standard. Or the index and address do not match each other. Then the system cannot recognize what is written in the letter. In such cases, the information from the letter is sent to operators at the video encoding site.

Letters are loaded into the sorting machine, after which the scanner reads the image, and the optical recognition system assigns the letter a sorting cell code - which cell the letter should go into. Images of postal items that for some reason could not be processed by the optical recognition system are received for video encoding. The sorting machine processes 11 letters per second. At video encoding, operators must enter the index within a second, the address - from 4.5 to 8 seconds, so as not to create delays. If the operator does not meet the 10 seconds within which a code must be assigned to the letter, this letter is sent offline - offline mode. Such letters are formed in a queue, and then they are sent out again. The video encoding operator can also send a letter for manual sorting. This occurs if the sender provided insufficient address data (for example, the area was not specified) or the address data does not match the address database.

So to everyone reading this report: indicate the address and especially the postal code correctly (see photo), appreciate the work of people.

See other photos

Technologies

The parcel has left the sorting center: what does this mean? The letter has left the sorting center: what does this mean?

August 31, 2017

Sending and receiving letters, parcels, parcels is part of modern life. Every day, millions of people receive treasured boxes or envelopes. Russian Post provides many services, one of which is parcel tracking. What does it mean: “Left the sorting center”? What other statuses are there? How to receive a parcel if its number is not tracked? About this in the article.

Post office

The Russian state company, which is the operator of the postal network and a backbone enterprise, is Russian Post. What does it mean: “Left the sorting center”? Senders or recipients using postal services often encounter this status. If a client sends a parcel, letter or parcel, the shipment is assigned a special track number. You can use it to track your location.

Russian Post offers its customers different kinds services (reception, processing, transportation, delivery, translations), exchange of written correspondence, international mail. In addition, the domestic company stores postal items, goods, cargo, distributes advertising, issues pensions, benefits, payments, accepts housing and utility payments, signs and distributes periodicals. "Russian Post" is also engaged in printing activities (creates and distributes postcards, stamps, envelopes, albums, catalogs), sells wholesale and retail various goods.

Many people are interested in: does mail work well? What does it mean: “Left the sorting center”? This status may mean that the parcel or letter is already on its way and will soon arrive at its destination. "Russian Post", despite criticism of this organization, works properly. Totally agree last year it delivered more than 50% of orders from online stores. This is almost two hundred million parcels, one hundred and thirty million of which are international shipments. The post office receives the most income from the provision of financial services, written correspondence, parcels and EMS shipments. The company's structure includes a central management apparatus, which consists of 22 divisions and 10 macro-regional branches.

Peculiarities

What does it mean: “Left the sorting center”? This is exactly the question that Russian Post clients, all who are recipients, are asking. The sorting center is automated. It sorts letters, parcels, parcels into branches and regional post offices and processes outgoing shipments from all over the country. After the sender has put in Mailbox the envelope is taken out, sent to the post office, weighed and stamped with the date. The letters are then taken to a sorting center.

More than a thousand employees work at this enterprise. The area of ​​the center occupies twenty-nine thousand square meters, and it is located in Podolsk (Moscow region). What does it mean: “Left the sorting center”? This status means that the letter or parcel is sent to the recipient's post office. It is determined by the index. In addition to letters, parcels, parcels, EMS shipments, valuables, registered letters and shipments, they are processed at the center. Time sorting lasts twenty hours. Three million items pass through the center every day.

Video on the topic

Statuses

Status "Left the sorting center" - what does it mean? Before the recipient receives the parcel, it will go through many different stages. For example, the status "sorting" means that the shipment is still in the sorting center. Parcels are placed in special export bags, which are opened, sorted and repacked. The status "Arrived at the sorting center" means that the parcel has been delivered for sorting and distribution. If the shipment "Arrived at the location international exchange", it is at customs, domestic, or awaiting shipment abroad. The designation "Left the place of international exchange" confirms the export transaction.

What does it mean: “The parcel has left the sorting center”? If the recipient sees this status after entering the identifier number on the website, then the parcel will soon arrive at the post office. The final designation “arrived at the place of delivery” indicates that the recipient should go to the post office and pick up the item. In this case, do not forget to take your passport.

Identifier

If the parcel has left the sorting center, this means that it will soon reach the recipient. The shipment tracking number comes to the rescue or mail ID. This unique code of numbers, which is assigned to all parcels. There is a domestic Russian track number and an international one. It is usually indicated on the receipt, which is issued after the shipment is registered. If the parcel was sent after purchasing an item in an online store, the client is sent an identifier with which you can track the shipment.

To do this, go to the Russian Post website, enter a number consisting of fourteen digits divided into semantic parts, click “OK”. After processing the information, the user will see information about the status of the shipment. If the status “Lviv. Left the sorting center” does not change for a long time, it means that the parcel is already at the post office. If the information is not updated for a long time, the shipment may have been waiting for the recipient for a long time.

How long does it take?

What does it mean: "Processing. Left the sorting center"? If the recipient, after entering the unique ID number, finds such an inscription, this may mean that the parcel is still in the center or was recently sent. In terms of time in Russia, parcels take about two weeks, depending on the distance, weather conditions and other factors.

Letter

What does it mean: “The letter has left the sorting center”? This status sometimes means that the information on the site has not been updated for a long time. At the center, operators receive incoming letters, read the barcode, and register them. All data is uploaded to the official website of Russian Post. You can track the path of the letter using the identifier. Containers with written correspondence, express items and parcels are distributed between workshops. The email sorting process is automatic, but not completely. Staff scan each correspondence manually and log it.

Package

What does it mean: “The parcel has left the sorting center”? This status often indicates that it has been sorted and has been sent to its destination. In Podolsk, parcels are distributed along six automated lines. The first is used for international shipments, the second for small shipments, and the rest for regular parcels. Parcels are loaded onto the conveyor belt manually, parcels are scanned and sorted automatically. In addition, they are checked for the presence of explosive substances.

A parcel, letter or shipment has left the sorting center - what does this mean and how long should it take to receive it? How do MSCs function and how are postal items delivered?

I want to receive any parcel as soon as possible. And if the parcel is valuable, then the delay in delivery naturally causes concern. And if everything is more or less clear with transportation, then sorting at forwarding centers raises questions for everyone.

What does it mean?

The parcel tracking status "Left the sorting center" means that the box was scanned by the operator (or automatically) and placed on a cart (box, basket, conveyor). In the near future, the mail container should be loaded onto a truck and taken to the station, airport or post office, if it is near the ASC.

Automated sorting facilities were built in Russia to speed up the processing of deliveries. They played their role - previously everything was distributed manually, workers had to write down data in a journal for a long time, so the parcels were sent for several months, and in the 90s, it happened, even for six months. Today, part of the work is automated, computers, scanners and even robots have appeared, so the time frame has been reduced, although by modern standards it continues to be long.

How much to wait?

However, in practice this can only be true if the shipment is carried out between major cities. For example, Rostov-on-Don, Ufa, Yekaterinburg and other cities are usually served very quickly when sending to Moscow; their sorting centers are equipped with conveyors, electronic barcode scanners and automatic sorters. Millions of correspondence and letters fly through these systems with virtually no human intervention.

But in small towns and regional centers, sorting can still be done manually, so after the status “left the sorting center” appears, several weeks may pass before receipt. Again, the Russian Post experiences failures and delays in sending; it is no coincidence that there are so many jokes about this structure on the Internet.

In addition, the notification that your package has left the sorting center only means passing the final registrar. But in reality, parcels and bundles of letters can wait for several days to be loaded on board the plane at the gates of this same MSC, if, for example, the weather is bad or there is a flight delay. Much the same can be said about railway mail.

Russia is a big country, there can be a lot of delay factors, and besides, people in the departments don’t really want to try for their meager salary. And it’s hard to blame them for this.

When should you go to the post office if you received the status Left the sorting center? Wait for the following status to appear: “Arrived at the place of delivery” - this means that the parcel is already there. But even here, in practice, delays are possible, for example, arriving correspondence is piled up in a warehouse, and they will be issued only after internal sorting, the speed of which depends directly on the efficiency of the women working in the department. So, only an incoming notification or a call from the post office can guarantee receipt of the parcel.

Each region of the country has its own branch of Russian Post - the regional department of the federal postal service. All branches are divided geographically into ten macro-regions. Total There are more than 40 thousand post offices. There are two branches in Moscow and the Moscow region, united into the Moscow macroregion. Also located in the region are the Vnukovo logistics center, which processes international mail, and an automated sorting center (ASC), located not far from Podolsk. In them, parcels and letters are distributed and sent to post offices of six regions - Tver, Tula, Vladimir, Ryazan, Kaluga, Moscow. If a client from the ASC service area sent a letter, for example, to Vladivostok, then his letter will first go to the Podolsk ASC, and then go to the main sorting center at Far East. Where it will already be sorted to the final recipient. The Village went to an automated sorting center in Podolsk (the largest in Russia and Eastern Europe) to see how they sort letters and parcels.

What happens at the sorting center

The automated center serves the six regions closest to it. This means that it sorts ordinary letters, registered letters and parcels into regional post offices by post office. Outgoing shipments from these areas for recipients from all over Russia are also processed here. After the envelope falls into the mailbox, it is taken out and brought to the post office, where the letter is inspected and the date of sending is set. Then the postal containers with letters are taken to the sorting center.

In total, 1,650 people work there, about 350 employees per shift; the center’s area can be compared to a large factory - it occupies 29 thousand square meters. The sorting center operates 24 hours a day, seven days a week and seven days a week. The conveyor only stops during maintenance hours. The equipment here is Italian.

A large share of the center's dispatches in Podolsk are letters from various companies (including government organizations, for example fines from the traffic police) and catalogues. Parcels, parcels, EMS shipments, registered, valuable letters and first class departures. The sorting time is 21 hours, during which time the shipment must travel from the entrance to the dispatch. About 3 million pieces of mail pass through the center every day. The hottest season is April-May, when all kinds of congratulations from the state are sent, and, of course, November-December - when everyone sends gifts and New Year's letters.

Photos

Yasya Vogelgardt

How to speed up work

The company says that the delivery time for letters and parcels has been reduced. This happened thanks to two things - automation and logistics. In the first case, the construction of an automated sorting center in Vnukovo helped, where manual labor is minimized and all parcels are sorted using special equipment. According to employees, now from the moment of entering the international departure center until departure to the country, no more than 22 hours pass. Previously, such parcels could lie for days. In addition, the new Russian Post team reviewed the routes and removed unnecessary points from them. For example, if previously a resident of Ryazan sent a letter to the addressee in his city, then the letter was first sent for sorting to Moscow and only after that was returned. Now such shipments are sorted within the city.

How letters are sorted

First, operators scan the barcode and register the cargo. So, in a special program, information appears about what type of mail and how much it was received. The data is also uploaded to the official website of Russian Post, where the client, knowing the identifier (alphanumeric image for international parcels and digital for domestic Russian), can find out the location of his departure. All containers are distributed between departments - written correspondence, parcels and express shipments. In the express shipment workshop, the sorting process is partially automated: operators read each barcode with a hand-held scanner, find out the address and put it in a bag that goes to the desired city. According to employees, this is because most express items are irregular in shape, so manual sorting is more acceptable.

Manual labor is also involved in sorting regular letters, but it is not much. There is also equipment for sorting large format letters. First, such letters are faceted - operators put them in boxes so that they are located on the same side to each other. Then the stacks are loaded onto a sorting machine: the items fly along a conveyor, a scanner reads the address from each and distributes them according to directions into cells. This happens quite quickly - 12 letters are processed per second. If the address or index is written illegibly or contains some errors, the scanner sends a photo of this letter to the video encoding section. Employees of this department continuously manually enter indexes from images of letters. To do this, you need to have a quick reaction - to be able to deal with the letter in no more than 30 seconds, since it is during this time that the sorting machine makes several circles. In addition, employees need to know the index range for the whole of Russia in order to deal with discrepancies between the index and address, for example. Of course, if the address is something like “grandfather’s village,” then the letter will be returned to the sender.

Then the letters are taken out of the cells, and the operator places the items in blue branded boxes, sticks labels with the addresses of branches or post offices and places the boxes on the conveyor belt. Here the final stages await them - formation into containers, loading and shipping.

What happens to parcels

Parcels are distributed by six automated lines. The first is intended for international shipments - customs cleared shipments from Vnukovo are received here for addressees living throughout the ASC service area, except Moscow. For Moscow, shipments are sorted directly at the Vnukovo center. The outermost belt is intended for oversized cargo, and the rest are for standard parcels. All items are manually loaded onto a high-speed conveyor belt, which moves at a speed of 2.2 meters per second. Boxes and parcels are automatically scanned and sorted into 320 outputs that correspond to different post offices. A mesh is installed under the conveyor belt - sometimes due to high speed conveyor and slippery packaging, parcels slide down. Therefore, the operator regularly checks the grid and returns the parcels to the sorting belt.

In the place where containers with parcels are unloaded and loaded, there are Yantar installations. They check shipments for radioactive radiation and explosion hazard. If a package seems suspicious to the operator, he cannot open it himself, but must hand it over to the security service. In general, verification of domestic shipments usually takes place at post offices when submitting the shipment for delivery.

Parcel tracking is a convenient tool that allows you to control the movement of a shipment along the way from the sender to the recipient. However, users have more than once encountered unfamiliar departments where the parcel is stuck for several days, and sometimes the period is calculated in weeks.

This material will tell you about the sorting center Moscow 111950. You will find out what kind of postal center it is, where it is located (address, phone number) and how its work works.

What kind of department is this?

Sorting center Moscow-111950 is a division of Russian Post, which performs numerous functions and options for automating the process of sending, sorting and processing information about items. The department processes more than a hundred million parcels per year.

Like any of these enterprises, the Moscow-111950 complex has several processing stages and a specific list of functionality:

1. Reception of parcels for subsequent inspection and processing.
2. Registering a shipment for later execution logistics function– calculating the shortest route to the recipient to save time and money for the organization.
3. Checking the shipment by the security service for the presence of prohibited items.
4. Sorting and eliminating minor damage due to previous transportation.
5. Departure to the next planned point, change of status in the international system.

Some of the presented points are intermediate, which means their implementation is not reflected when tracking in your personal account or on special resources.

In most cases, the sort center (SSC) in question displays the following statuses:

• Processing - “Arrived at the sorting center”;
• Processing – “Sorting”;
• Processing - “Left the sorting center.”

If problems arise (delay due to documents, confiscation), users need a means of communication with this post office.

Where is Moscow 111950 located?

This sorting center is located at the address: Moscow, Vagonoremontnaya street, 23. Index for feedback– 111950. The official telephone number of the organization is not indicated, so you can establish contact with them through: 8-800-2005-888 (this is the all-Russian contact number of the Russian Post).

The unit is subordinate to the post office “Moscow MSP-3, 111970”, which also does not have a confirmed number for citizens’ requests.

Unfortunately, due to the current circumstances, it is almost impossible to contact management to clarify the delay and clarify processing details - this is a closed enterprise.

Where does the package go next?

Answer to this question depends on the direction of shipment: depending on the distance and region, the logistics center can send the parcel along a given route. This route will not always be logical for those tracking the parcel, but the PR does not explain the sending algorithms in any way.

The final destination of most shipments from the center in question is Moscow and the Moscow region. This means that the parcel will most likely be sent directly to the district post office at the recipient’s place of residence. In this case, you only have to wait a maximum of 3-5 days.

If this sorting center is the first one when sending, the correspondence is sent to customs control (if international departure) or to the corresponding regional sorting center of the sender. Arrival, regardless of the transportation distance, usually takes no more than a week (obviously, this scenario is realistic in the absence of side factors or force majeure circumstances).

Why was the parcel delayed in Moscow 111950?

Unfortunately, no one is immune from delays. Almost all ASCs are filled with angry reviews that their package is stuck there. So, your package may be delayed in this complex for several reasons:

1. There is damage to the packaging, due to which the parcel must be repacked and the shipping address must be determined again.
2. The status does not have time to update. There are questions about the operation of the online services themselves and those services that provide data on operations.
3. Banal overload of processing shops. This happens very often and the only problem here is that the complex itself does not have time to process the incoming volumes of correspondence.
4. Human factor. I won’t write about him - you know everything yourself.

Conclusion

It is obvious that processing difficulties and delays are faced by almost every department of the various postal services– these are the costs of insufficient automation, and sometimes a consequence of the introduction of insufficiently proven technologies.

In any case, threats and complaints solve little, which means you can only wait. We hope this material explained to you what address the Moscow-111950 sorting center has and how its work is organized.