International mail tracking of postal parcels. Advanced package tracking option

In Russian, the seller must inform the buyer of a special parcel identifier (the so-called track number) so that he can track the purchase route from the seller in China to the post office, from where the buyer can pick up the long-awaited parcel.

Track number(tracking number) - a digital or alphanumeric number that is assigned to postal items. At each stage of shipment postal id entered into a single status database postal items. The track code allows you to track the route of the parcel through the Internet sites of postal and courier services and the fact of delivery of the postal item to the addressee.

When purchasing a product on the Aliexpress website, the seller indicates the tracking number (track code) by which the purchase route is tracked. Buyers of an online store often wonder how to find the tracking number on the Aliexpress website. You can see the track number in the order details in personal account on Aliexpress. In the Logistics Information section, the track number and name of the postal service to which the parcel was sent are indicated.

Where can I find and get a tracking number on Aliexpress?

To find out the track number, you need to go to the My Orders section (the My Orders section is in the drop-down menu):

After this, a page will open with detailed information about the order, there you can find and view information about the track number (tracking number):

Please note that the track number does not appear immediately after placing an order, but after the seller sends the parcel to the address you specified (approximately 3 to 5 days).

The track number consists of letters and numbers (the first will be letters that indicate the type of shipment, and the rest will be numbers, the last will be two letters that indicate the country of departure).
If the tracking number is not indicated, I advise you to send a letter to the seller asking for the number. There are cases that a parcel is sent without a tracking number if the product is inexpensive.
I recommend reading in detail about how to track a parcel with an order using the tracking number in the article: here you can also track the parcel using the tracking number. (Track numbers supported international mail China, to which 99% of China Post parcels are sent Air Mail, Hong-Kong Post, Singapore Post, Swiss Post, EMS - this is regular mail, as well as track numbers of courier postal companies DHL, UPS, FedEx, TNT, GLS, Aramex, DPD, E-Shipper, FLYT, HHEXP, SFC, XRU )

What to do if the track number from Aliexpress is not tracked?

If the track number that the seller told you is not trackable, first of all I advise you to write a message to the seller and clarify the information, perhaps he mixed up the track, made a mistake, or saved money and sent the parcel without a track number and gave you a template, i.e. an empty track, this is all quite This is normal on Aliexpress. (The seller needs to write in English, if you know the language, use online translator translate.ru or some other).

List of the main reasons why the track code may not be tracked:
- 2-3 days have not passed since the date of receipt of the tracking number and because of this the parcel may not be tracked
- You or the seller incorrectly copied or rewrote the track code, everything should be without spaces, in capital letters and 9 digits if the parcel is sent by regular mail (China Post/China Post)
- The seller simply gave you the “left track code”, this is also normal and allows you to save on the purchase of goods.
- Perhaps you are trying to track the parcel in the wrong place, we recommend using a universal tracker for any tracking numbers and postal items, form.
- If for some other reason your track code is not tracked, please contact the seller with this question.

What do typical tracking numbers from Aliexpress look like?

The first two letters are the type of item, and the last two letters are the country of departure or sometimes the postal service code (for example YP - Yanwen Logistics)
C***CN package from China (CP235611343CN)
R/V***CN small package from China (RA144815364CN)
R/V***HK small package from Hong Kong (RB304351235HK)
- RA, RB - air up to 2 kg
- RC-air parcel (longer customs clearance)
- RT - air envelope
- RR - by train or by sea
- RAxxxxxxxxxFI - Finnish postal company Itella
- LPxxxxxxxxxxxxxx (2 letters and 14 numbers) is Posti Finland Economy (part of the Itella network), parcels are sent through the postal company Yanwen Logistics. As a rule, these tracks are tracked only in China, and then the parcel is not tracked, but you can use a universal tracker.
- 12345678911 - China Post Ordinary Small Packet Plus track number only from numbers, consists of 11 digits(xxxxxxxxxxx), you can track it on the Yanswen Logistics website http://track.yw56.com.cn/en-US/
- CP - type of Chinese 1st class
- EE - EMS departure (first letters EE...CN)
- EV - EMS departure (first letters EV...CN)
- EA - EMS departure, EA...CN - The parcel departs from the sender's city to the recipient
- LM - ePacket (Chinese EMS LM...CN), tracked on the website http://www.ems.com.cn/english.html
EA-EZ range - EMS, Express Mail Service, USPS Express Mail. Parcels with such codes usually arrive faster than other types of mail. On the sites postal services there is definitely a tracking option EMS numbers. The EX-EZ subseries can only be used for postal items within one country.
- LK - Also called EUB, tracking number starts with "LK" and ends with "CN" (LK987654321CN), a division of Hong Kong Post in China, Air.
- RB, RF, SQ - and end with the letters SG, this is Singapore Post, example: (RB123456789SG, RF123456789SG, SQ123456789SG,RR123456789SG)

Range CA-CZ - Parcel post, USPS Priority Mail. Parcel (package, parcel) registered in the tracking system.
Range LA-LZ - Exprès letter, USPS First Class Mail, USPS Priority Flat rate Envelope. The parcel (small package, letter) is not tracked on the websites of postal services.
Range RA-RZ - Letter post registered. A parcel (small package, letter) registered in the tracking system and without insurance coverage.

Decoding the tracking number - what the letters in the parcel tracking number mean:

By international rules, each standard international track number must consist of 2 letters at the beginning, 9 numbers and 2 letters at the end (they indicate the country of departure). Individual countries may have special rules regarding numbers.

The first letter in the tracking number usually means and stands for the type of shipment:
“A” - the shipment is not insured (up to 2 kg))
“R” - registered shipment (up to 2 kg)
“V” - registered insured shipment (up to 2 kg)
“C” - simple parcel (more than 2 kg)
“L” - Airmail (up to 2 kg)
"E" - Postal service Express (EMS over 2kg)

The second letter in the track means what method, method or transport the parcel will be sent:
A, B - air up to 2 kg
C - air parcel (longer customs clearance)
T - air envelope
R - by road (by train) or by sea (by ship, transport vessel)
P - type of Chinese 1st class

But the last two letters in the track number are the country of departure, for example: RR123456789CN is a registered item that will be delivered by train or sea and sent by mail from China (for example, the last letters in the track: CN - China, SG - Singapore, GB - Great Britain , DE - Germany, US - USA, RU - Russia/RF, etc.)

What do unusual tracking numbers look like on Aliexpress?

There are also non-standard (unusual) track numbers that begin with the letters SN, PK, UA and then usually only 10 without letters. If the first letters are UA at the beginning, then there are 9 digits and at the end two letters YP (YANWEN LOGISTICS), sometimes you also come across tracks called China Post Ordinary Small Packet Plus consisting of only 11 digits (12345678912) - this is the internal mail of China, the postal company YANWEN LOGISTICS (for example SN14092001588, PK14081902532, UA105830254YP), you can track such track codes only on the website http://www.yw56.com.cn/english/DIY.asp or http://www.91track.com/
Such unusual and strange track numbers are tracked only within the territory of China, after departure from the country, such a track is no longer tracked, sometimes it shows if it has arrived in the destination country.

Also now gaining popularity on Aliexpress are tracks like RA00112233FI, this is the Finnish postal company Itella, usually parcels sent by this mail are delivered much faster than other standard postal services, in about 2-3 weeks to anywhere in the world, you can track them on the official website http://www .posti.fi/private/postisservices/tools/itemtracking/index.html or through our universal tracker.

Fake, false, counterfeit Chinese postal services and services for supposedly tracking parcels:

On Aliexpress, when purchasing inexpensive goods up to $10, the seller can give you an untraceable track number, which will only be tracked on the website of a non-existent, i.e. fake postal company, and they can also give you a completely non-working track number or a left track number (sometimes they give someone else’s tracks i.e. other buyers who are normally tracked).
These fake postal services essentially predict the approximate location of the package depending on the country, although sometimes the data is often taken simply from the air. If you suddenly come across such fake mail, then don’t worry, this is a completely normal phenomenon on Aliexpress and parcels sent in this way arrive normally, in fact they are sent by regular China Post without a tracking number to track the parcel.

There is a small list of examples of such track numbers and sites on which you can supposedly track such track numbers ( Seller's Shipping Method):
17 Post Service (17postservice.com) - tracks like xxxxxxxxxxxx (12 digits)
World-Shipping post (ws-shipping.com) - tracks like WS...CN, WSxxxxxxxxxCN
WeDo Logistics (wedoexpress.com) - tracks like WD...CN WDxxxxxxxxxCN
HonkongExpressPost (hongkongexpresspost.com) - tracks like RT...FI, RTxxxxxxxxxFI
CNZExpress (cnzexpress.com) - tracks like Sxxxxxxx
Faspeed (faspeed.com) - tracks like RS...CN ,RSxxxxxxxxxCN
Flyt Express (flytexpress.com) - tracks like A0001915041115AA
4PX Worldwide Express (en.4px.com) - tracks like MP00816860XSG (MP...XSG), tracked only in China, although the same company provides courier services and sends parcels through Singapoore Post, Posti Finland and other mail (then everything is tracked normal)

How and where to track a parcel from China from Aliexpress using the track number?

A separate article is devoted to questions of how and where to track a parcel from China from Aliexpress, tracking parcels from Aliexpress, and here you can track it using a universal tracker.

How long does it take to send a package from China with Aliexpress?

The delivery time for a parcel from Aliexpress depends on the method in which it is sent to the buyer; for more details on how long to wait for a parcel from China, read.

How can you quickly receive a parcel from China with Aliexpress?

Delivery time for parcels from Aliexpress can be significantly reduced, read our article for more details.

The website's online postal tracking service will help you track the status and location of your parcel delivered by Russian Post.

The national postal operator of the Russian Federation "Russian Post" receives, sends and delivers postal items in the territory of Russian Federation and other states. The branches of this national postal operator handle the sending and receiving of both domestic and international parcels. If parcels and postal items are sent within Russia, then the parcel is assigned a unique 14-digit identifier number consisting of numbers, and when sent internationally, an identification number of 13 characters (numbers and letters of the Latin alphabet) is assigned.

Both numbers comply with the S10 standard of the Universal Postal Union and parcel tracking can be carried out by both the sender and the recipient of the mail.

Features of Russian Post parcel tracking numbers

Russian Post track numbers differ by type of parcel and differ in appearance.

Packages, registered letters and small parcels have a 14-digit number.
Parcels and packages are tracked using a 13-digit code (4 letters and 9 numbers).

Explanation:

- The first 2 letters of the code indicate the type of shipment
- 9 digits - departure code
- The last 2 letters are the country of departure of the parcel
EMS parcels - track number starts with the letter E

Parcel tracking by shipment type ZA..HK,ZA..LV (Aliexpress)

Thanks to the cooperation of the Russian Post, this type of parcels with Aliexpress has a simplified registration system, which allows for shipment even faster and cheaper. It is worth considering that this type of delivery can only be tracked within the sender’s country; when the parcel arrives in the territory, the shipment will no longer be tracked, but after the parcel arrives at the recipient’s delivery location, a similar status will appear. The approximate delivery time is 25-30 days from the date of departure.

Parcel tracking ZJ..HK (JOOM)

Parcels with a number containing the letters ZJ at the beginning are parcels from the Joom online store, which also cooperates with Russian Post. This type delivery service is low-cost and is used mainly for the delivery of cheap goods and at the same time has limited tracking functionality. The fact is that Joom parcels, when tracked, can have one of only three statuses:

Parcel sent
The parcel arrived at the office
The parcel has been received by the addressee

That is, your parcel cannot be tracked at all stages of delivery, but important information, the fact that the goods have been sent or have already arrived at the post office will be known.

Problems tracking Russian Post parcels?

Sometimes problems arise with tracking Russian Post parcels. Most often this happens for the following reasons:

Not enough time has passed since the parcel was sent and the tracking number has not yet entered the database, since not enough time has passed since it was sent. It is worth remembering that the period can take up to 7-10 days.
The sender provided an incorrect tracking number. In this case, it is worth checking the number again with the sender and copying it correctly into the tracking line on our website.

How to track a Russian Post parcel?

Track the status and location of the parcel postal company“Russian Post” is extremely simple: to do this, you need to enter the unique track code of the parcel in the tracking line. After specifying the number, click on the “Track” button and find out the most up-to-date information about the status of your shipment by Russian Post.

If you need to save data on several shipments by Russian Post at once, then register in your personal account of the online parcel tracking service website, and track several shipments at once and receive accurate information for each parcel.

In order to determine which post office your parcel is located at, use our

When making purchases in foreign online stores, we are all one way or another faced with the issue of tracking the postal item by which the purchased product is delivered to us.

This article will discuss general questions regarding tracking of international postal items (IPO). Will be considered general principles according to which MPOs are divided into tracked and untracked, the main stages of delivery that items go through. The issue of the structure of international tracking numbers assigned to IGOs is separately considered.

We will also talk about average delivery times and factors that greatly influence these terms. A separate section will provide information on the possibilities of tracking IPOs on the websites of state postal services of the countries of the sender and recipient, as well as the use of universal independent services for tracking.

Another additional information You can always find information on these issues, as well as on customs clearance of international mail and the work of individual postal services in the wiki section of this site.

Basic principles

Tracked and non-tracked IGOs

IPOs (international postal items) are divided into two main categories:

Parcels(over 2 kg)
Small packages(up to 2 kg)

MPOs are also divided into:

Registered(with tracking capability)
Unregistered(not trackable)

Parcels, as well as any shipments via EMS, are always a registered shipment, but small packages can be either registered or unregistered.

A registered IPO in the country of departure is assigned a unique 13-digit tracking number, by which you can control the movement of the IPO from sender to recipient, using the tracking services of the national postal operators of these countries or independent tracking services.

The tracking number for registered small packages always starts with a letter R(Registered).

Accordingly, tracking the movement of MPO using tracking services is only possible for EMS shipments, parcels and registered small packages, provided that you know the tracking number.

Examples of tracking numbers:

CQ123456785US – postal item from the USA (parcel)
RN123456785US – postal item from the USA (small package)
EE123456785US – EMS shipping from the USA
RA123456785CN – postal item from China
RJ123456785GB – postal item from Great Britain

The last 2 letters in the tracking number indicate the country in which the item is accepted for shipment. You can read more about the structure of the track number in the next section.

When an unregistered MPO arrives in Russia, Russian Post assigns it an internal tracking number of type RA*********RU. This number is internal information of the postal operator and is used for internal accounting of incoming international mail and subsequent settlements with the postal operator of the country of departure.

The recipient can find out this number only upon receipt of the IPO.

Track number structure

According to the rules of the UPU (Universal Postal Union) (standard S10), the IPO track number consists of 9 numbers and 4 letters. Track number structure: XX*********XX, where X are letters and * are numbers.

Example: RA123456785GB

The first two are capitalized latin letters indicate the type of postal item. Here are the main ones:

LA-LZ- unregistered MPO weighing less than 2 kg (small package). Not tracked.
RA-RZ- registered MPO weighing less than 2 kg (small package). Tracked.
CA-CZ- registered MPO weighing more than 2 kg (parcel). Tracked.
EA-EZ- registered IGO, issued as express shipment (EMS). Tracked.

Next, the track number indicates an eight-digit digital unique IPO number. According to UPU rules, it cannot be repeated for at least one year. The last (ninth) digit is a verification code calculated using a certain mathematical function of the item number.

At the end of the track number, two capital Latin letters are also indicated, which abbreviated the country of the sender according to the ISO 3166-1-alpha-2 code standard. For example CN- China, S.G.- Singapore, G.B.- Great Britain, DE- Germany, US- USA, etc.

2. greatly simplifies the procedure for tracking registered mail items using the track number provided by the user and combines tracking systems of postal services from 27 countries around the world. Allows you to create lists of verified track numbers, keeps statistics of average delivery times for items from different countries. Allows you to predict the time it takes for a shipment to pass through one or another stage of delivery.

3. - can be installed on both PCs and personal mobile devices. The list of supported services includes more than 250 email services. Allows you to create lists of verified track numbers. In addition, it is possible to add user data to the tracking number, which allows you to have accurate information about all the events that occur with a specific order from the moment it is paid for in the store until the moment it is delivered to the recipient.

In addition to the above, there are many other mail tracking services with different capabilities and different composition of supported mail services, so listing them special meaning No. The only thing that stands out a little apart is that it does a good job of tracking China Post parcels, but has a rather inconvenient interface and does not support many of the recently emerged local Chinese logistics companies.

Why does the average buyer need tracking?

In this final section I would like to say a little not only about technical side the issue to which the article was devoted, but also about the psychological side of the issue of tracking. And also talk about common goals tracking.

It is quite understandable that all buyers want to receive their goods as quickly as possible and secretly hope that the goods sent, say, from China or the USA will reach the recipient in Russia in a week. But, alas, miracles do not happen, and when choosing delivery of goods by the regular state postal service, you need to be mentally prepared for a wait of 3-4 weeks.

During this time, someone will check their track number only a few times to make sure that the shipment is moving, and someone will check their track number several dozen or hundreds of times... Of course, the latter is more typical for newcomers to online shopping and their excitement even somewhere justified. But the truth lies in the fact that no matter how many times we check our track number, the package will not move faster! Therefore, you still shouldn’t be so paranoid about tracking issues.

In essence, tracking is a tool for monitoring the physical movement of a shipment, in principle, a tool for monitoring compliance with delivery deadlines. And the shipment tracking data, for example, will be very useful to you if you decide to make any claims to the postal services regarding the delivery of the item or the speed of delivery.

Therefore, three main tracking purposes can be defined:

Informational - when the recipient simply tracks the movement process and delivery time of his shipment, receiving information from tracking systems.
Control - when the recipient, using information from tracking systems, can control the timing of the shipment at certain stages of its processing and delivery in order to correlate these timing with the control delivery dates and receive any compensation from the postal services in case of non-compliance with these deadlines.
Evidentiary - when information from tracking systems serves as evidence in possible disputes between the sender and recipient, in case of failure to receive the shipment or its loss (alas, this also happens sometimes)

To reduce the time spent on the tracking process itself, it is of course recommended to use independent tracking services that allow you to create lists of tracked track numbers. The track number is added there once and only then you can easily view the tracking results once every 1-2 days. This significantly reduces the time it takes to track all your parcels and saves you stress.

Good luck with your shopping and fast shipping!

In this section you will find a modern and convenient service for fast and accurate tracking of parcels and mail delivered by the Russian postal operator FSUE Russian Post. The Russian Post enterprise consists of 87 branches employing more than 350,000 employees. Russian Post is a large enterprise that is constantly improving and providing services to the population wide range postal and financial services. The main direction of his work is the reception, dispatch, transportation and delivery of parcels and postal items on the territory of the Russian Federation, as well as beyond its borders.

Using this service, in just a couple of minutes you can track the exact location of a parcel or postal item delivered by Russian Post.

How to track by parcel number?

Tracking the transportation and delivery of a parcel by Russian Post is quite simple: to do this, you need to enter a barcode identifier in the “# Tracking Number” box. It can contain 13 or 14 characters, including letters and numbers. You can find this identifier or alphanumeric number of the postal item on your payment document or receipt. When introducing, pay attention to the fact that capital letters must be used. After entering it, click on the “Track” button or the “Enter” key.

What are the tracking numbers?

In order to track a parcel by number, you need to know the unique track number. This number is assigned to each parcel in accordance with the S10 standard of the Universal Postal Union. It may contain 14 digits if the shipment is within Russia, or contain a combination of 13 alphanumeric characters when the shipment is international. For international shipping, the track number consists of 13 characters. The first are the letters of the Latin alphabet, indicating the marking of the shipment. Only numbers starting with the letters R, C, E, V, L are subject to tracking. The second character will be any letter of the Latin alphabet, ensuring the uniqueness of the number. The next nine characters are numbers. The last two characters are Latin letters indicating the country code in S10 format, for example, for Russia these are the letters RU.

Examples of tracking numbers:

CE098765432RU - for international shipment.
13243564758695 - for departure within the Russian Federation.

What statuses can there be?

When tracking parcels and mail delivered by Russian Post, there may be the following status options:

Welcome. — This status means that the postal item arrived at a foreign post office, where it was assigned the specified track number.

Arrival at MMPO. — This status means that the postal item has arrived at the place of international postal exchange to undergo customs clearance and prepare for shipment from the sender’s country (export).

Export. — This means that the shipment has been handed over to the carrier for delivery to the territory of the Russian Federation. Between the statuses Export and Import, it is impossible to track a postal item from Russian Post.

Import. — This status means that the postal item has arrived at the sorting point of Russian Post, and has also been registered on the territory of Russia. Postal items arrive in Russia through places international exchange(MMO), which are located in Moscow, Novosibirsk, Orenburg, Samara, Petrozavodsk, St. Petersburg, Kaliningrad, Bryansk.

Handed over to customs. — This status means that the postal item was transferred to the Federal Customs Service. There, all parcels and shipments undergo x-ray inspection.

Customs clearance has been completed. — This status means that the postal item has successfully passed customs checks and returned to Russian Post.

Detained by customs. — This means that the postal item was detained by customs. The reason may be that the monthly limit for importing goods to one postal address is exceeded (1000 euros or 31 kg). If there is this excess, then the goods are subject to customs duty in the amount of 30% of the value of the goods, but not less than 4 euros per 1 kg.

Left MMPO. — This status means that the parcel has left MMPO and is being sent to sorting center. From this moment on, regulated delivery times within the territory of Russia apply. Delivery times depend on the type of shipment and range from 7-11 days for parcels arriving in Russia by airmail, 8-20 days for parcels arriving by land transport.

Arrived at the sorting center. — In this center, parcels are distributed along the main routes in Russia, sealed, packaged and sent to their destination.

Left the sorting center. — This means that the parcel has been sorted and left the sorting center.

Arrived at the sorting center. — This status means that the parcel has arrived at the next regional sorting center.

Left the sorting center. — The parcel left the regional sorting center.

Arrived at the delivery location. — This status means that the parcel has arrived at the recipient's post office. According to the rules of Russian Post, a notice is issued on the same day stating that the parcel is at the post office. The postman must deliver the notice to the recipient no later than the next day.

Delivery to the addressee. — This is the final status, which means that the postal item has been delivered to the addressee against signature.

How to receive a parcel or postal item?

In order to receive a parcel or postal item, you need to go to the Russian Post office indicated in your destination and present a document proving your identity. This may be a passport of a citizen of the Russian Federation, a foreign passport, a military ID, a certificate of release or another identity document that temporarily replaces a passport.

The state enterprise "Russian Post" (FSUE) was established by government decree of September 5, 2002. The enterprise was officially registered and adopted its Charter on February 13, 2003.

Russian Post has in its network 86 regional branches, 42,000 branches and about 350,000 employees, of which 87% are women. The company provides delivery and postal services on the territory of the Russian Federation with an area of 17,000,000 square kilometers. Russian Post operates in 9 time zones, delivering postal items to 2,600,000 road, 1,200 air and 106 railway routes.

The company owns 18,000 trucks, 827 vans, 4 ships, 4 helicopters and one horse.

Russian Post plays an important role in the national infrastructure. The company greatly influences the development of other sectors.

Every year, Russian Post employees receive and send more than 2.4 billion. parcels and postal items, 1.7 billion printed products, 595 million utility bills and other bills, 488 million pensions and benefits, and 113 million remittances.

The company operates under the leadership of the Ministry of Telecom and Mass Communications of the Russian Federation. The main office of the company is located in Moscow.

History of Russian Post

On June 28, 2002, by decision of the Government of the Russian Federation, a new concept was adopted for the restructuring of the postal system at federal level. This concept involved the unification of all post offices of the country into one organization for centralized control and distribution of resources. The enterprise is state-owned and controlled at the federal level.

The range of activities of Russian Post has expanded over time retail trade, federal service By money transfers, express delivery EMS, photo printing and many other services.

Russian Post parcel tracking

The Russian Post parcel tracking system allows all clients of this company to check postal status online. The system quickly generates data and provides all available information about the parcel and where it is currently located.

Russian Post parcel tracking numbers

Russian Post parcel tracking codes differ in types and can have different appearances.

Packages, small parcels and registered letters are tracked using a 14-digit number.
Parcels and parcels are assigned a special code which consists of 4 letters and 9 numbers:
- The first 2 letters indicate the type of shipment
- 9 digits - unique code departures
- The last 2 letters indicate the country from which the parcel was sent
Parcels EMS - international express delivery of items. Tracking number EMS parcels the same as for regular international shipments, except for the fact that the code begins with the letter E

Examples of parcel tracking numbers:

14568859621458 - internal parcel tracking code
CQ---US (CQ123456785US) – parcel or small item from the USA, postal package
RA---CN (RA123456785CN) – parcel from China
RJ---GB (RJ123456785GB) – parcel from the UK
RA---RU (RA123456785RU) - if the parcel was not registered before entering the territory of the Russian Federation, Russian Post can assign an internal tracking number.

Russian Post tracking numbers are compiled in accordance with the international S10 standard, allowing parcels to be tracked by both the sender and the recipient, and the implementation of the Russian Post electronic tracking system makes this even easier.

How to track a Russian Post parcel?

In order to find out where your package is, you need to pay attention to the following.

For information about estimated arrival time and other details, you must use the Russian Post tracking number. This is a special tracking code that is unique for any parcel. It must be provided to you by the sender (online store, company or individual).
Fill in the search field located at the top of the web page with this tracking code.
Click the “Track” button and wait for the report to be ready.

Russian Post tracking

Russian Post tracks both parcels sent within the Russian Federation and international shipments, including express mail EMS. Domestic Russian Post shipments are tracked using a 14-digit track code, the first six digits indicating the sender's postal code. International shipments of Russian Post begin and end with 2 letters, the first two indicate the type of parcel, and the last two indicate the sender's country.

How to track a parcel in Russia?

Tracking a Russian Post parcel in the Russian Federation is quite simple. In order to start tracking your parcel, you need to have the parcel tracking code on hand. Russian Post tracks shipments using 14-digit slate tracking codes for domestic parcels and 13-digit codes for international shipments. To quickly and easily track your Russian Post parcel, enter the parcel's track number in the field above and BoxTracker will check your parcel and determine its location.

How to find a parcel by Russian Post tracking number

Russian Post parcels are located at postal number tracking. Domestic tracking numbers contain 14 digits, starting with the postal code of the sender or the department that issued the package. For example, if the parcel was sent from Moscow from the Russian Post office on Shelepikhinskaya Embankment with the index 123290, then the departure code will look like 12329000000000. International parcels processed by Russian Post can be tracked using a standardized 13-digit code typical of international shipments for postal services around the world. The first two letters indicate the type of item, then 9 unique digits of the item, and the last two letters indicate the sender's country code.

Parcel tracking ZA..LV, ZA..HK

This type of parcel differs from other international shipments in that these parcels are handled using a simplified system thanks to the cooperation of the Russian Post with the most popular online store for Russian citizens - Aliexpress. Thanks to this cooperation, the procedure for registering parcels with Aliexpress has been simplified, making shipment faster and cheaper. Such parcels have tracking codes like ZA000000000LV, ZA000000000HK.

Parcel tracking ZJ..HK

Parcels with a tracking code starting with ZJ are parcels of purchases made by Russians from the Joom online store. Just as in the case of Aliexpress, Joom entered into a partnership with Russian Post, thereby reducing the cost of delivering parcels from Joom, as well as significantly speeding up the shipping process itself from registration to delivery time.

When tracking, Joom parcels can have one of three statuses:

Parcel sent
The parcel arrived at the office
The parcel has been received by the addressee

Tracking parcels from China

Postal parcels from China may not have complete information about the location of the parcel, but you will have the most important information on hand. The main stages of tracking will be available to you, and this is the most important thing. Parcels from China along their route pass through postal centers in Latvia and Hong Kong, which is why the letters LV and HK are assigned at the end of the track code, not CN.

What to do if you can’t track your parcel?

There may be several reasons why the track number may not be tracked. Most of these reasons are easily solvable, and sometimes do not require special solutions. The main reasons why a package is not tracked by track number:

Not enough time has passed since the parcel was sent and the number has not yet entered the database. Sometimes it happens that the track number is not tracked until 10 days from the day the parcel was sent. The main thing here is to be patient and wait until the parcel begins to be tracked in the system.
The tracking number is incorrect. In this case, you need to check the tracking number again with the seller or sender. Also check that the number is spelled correctly. You may have made a mistake when copying or typing a number on the keyboard.

In any case, you should not worry, although the reasons why the track code is not tracked are not limited to those listed, there is always a solution. As a rule, all parcels reach the addressee, and in extreme cases, you can always open a dispute in the online store and you will get your money back.