Order tracking by tracking number. Fake, false, counterfeit Chinese postal services and services for allegedly tracking parcels

YunExpress is an innovative company that specializes in providing global logistics service to cross border e-commerce merchants. With the core advantages of innovation and professional, we developed in a remarkable speed and now become one of the largest logistics companies in China. We provide customers with up to 50 kinds of shipping options and also customize solutions based on their business needs.

Flyt Logistics Co., Ltd. is a leading service provider engaged in international air mail, international air express and international storage and distribution, also one of the first partners and recommended logistics service providers of China EBAY. The company provides various post, storage and distribution, order management system, for multinational electronic commerce operators.

Ruston express based in Heilongjiang, a provider of supply chain solutions with respect to Sino-Russia cross-border logistics and warehousing services in eastern europe countries. Main market include Russia, Ukraine, Belarus and others. Ruston provides a series of comprehensive logistics solution, which includes air parcel, commercial parcel, 3C packet, B2B freight cargo, overseas warehousing service etc.

YANWEN is a leading industry provider of e-commerce comprehensive logistics solutions, integrating our specialty, safe, efficient and rapid services to sellers with professional team and cost-benefit service concept. Mainly shipping the registered mail in China, Hong Kong, Germany, United Kingdom, Belgium, Netherlands, Switzerland, Lithuania, along wth YANWEN express, YANWEN line, meanwhile, agents DHL, TNT and UPS express services in China and Hong Kong.

BQC International Logistics Ltd is a leading logistics service provider in Southern China and is a part of the BQC Group. Our core business encompasses international express courier, global forwarding, airfreight, cross-boarder trucking, import and export customs brokerage and supply chain solutions.

KAWA Express covers international express forwarding, postal parcel, tax-free express, FCL, CLC, Air freight ,and overseas warehousing services.With high-quality overseas resources, major foreign trade platform, and modern logistics management, we will continue to optimize the EC logistics channels, and provide more convenient, efficiency, economy logistics solutions.

One World Express is a global E-commerce logistics solution supply company which was established in 1998. We provide multiple solutions for global E-commerce market which are integrated to our multi-courier shipping platform. Our global customer service team will bring the most satisfaction to our regional partners. Your package is our pride!

SprintPack China is a joint venture company created by UK well known ecommerce Logistics Company P2P Mailing and EU Logistics Company SprintPack; SprintPack China is dedicated to provide the most reliable logistics resources in Europe, including pick up, warehousing, transportation, airlines and last mile delivery networks.

BuyLogic was set-up in 2011 in Shenzhen with a vision to provide a global one-stop warehousing & distribution solution in the B2C ecommerce market, with branches in Guangzhou, Shanghai & Yiwu.

Logistics Worldwide Express (LWE) is a logistics leader in the Asia Pacific Market. We have established collaborative networks with last mile and postal service providers around the world. Our services are covered in more than 200 countries in Europe, America, Oceania and South East Asia. We can help you in door to door deliveries, warehousing, postal packets and freight forwarding. We are your one stop end-to-end logistics partner!

Founded in 2008, Shenzhen Sunyou Logistics Co.,Ltd provides a range of services ranging from Shunyoubao special lines, Sunyoutong small packets Global express delivery & warehousing etc. It has over 30,000 square meters of package-handling and storage centers in each transfer center and process hundreds of thousands of international parcels per day.

Shanghai Wise Express was set up in 2002, is a professional team to provide international logistics services. Wise rely on independent research and development of the logistics management system for businesses to provide the best logistics solutions and services.

With a global network in over 220 countries and territories across the globe, DHL is the most international company in the world and can offer solutions for an almost infinite number of logistics needs. DHL is part of the world’s leading postal and logistics company Deutsche Post DHL Group, and encompasses the business units DHL Express, DHL Parcel, DHL eCommerce, DHL Global Forwarding, DHL Freight and DHL Supply Chain.

How to track a parcel from Aliexpress? Recently, many people are starting to buy from Chinese online stores and take advantage of free international delivery. And then every day they look into the mailbox in anticipation of a notification from the post office, so as not to miss and go on time to pick up the parcel from the local post office.

When a package arrives at your address, the postman brings a notification piece of paper and throws it in your mailbox, but on the piece of paper they usually write that the package has arrived in your name and please go and pick it up from the post office. But not everyone knows that in 95% of cases, after sending a parcel, Chinese sellers provide a tracking code by which you can track the parcel from China and, without getting up from your couch, you can find out whether the parcel has already reached you or not.

Having a postal tracking number, you can always find out what is happening with your parcel, and in case of loss of the parcel or other misunderstandings, you can quickly ask the seller to resend the goods, return the money or receive compensation for the inconvenience. Everyone who orders goods from Ali sooner or later begins to be interested in the question How to track a parcel from Aliexpress in Russian?

What is a track number and where can I find out the tracking number of a parcel? Usually, after paying for an order on Aliexpress, many people immediately start looking for the tracking number and then begin to panic when they don’t find it, but don’t worry, the tracking number is not given immediately, but only after a few days, this is quite normal.
If, for example, you paid for a purchase by card, then the payment is processed within 1-2 days and only after that the seller receives a notification that the order has been received and the parcel needs to be packaged and sent to the buyer. After payment for the goods is confirmed, the Chinese orders it from the supplier (1-2 days) or if the goods are in stock, then sends it to you by mail within 1-2 days.

On average, it takes 2-7 days to process and send a parcel, and the tracking number itself begins to work, i.e. it is usually tracked after 2-3 days after the parcel is sent.
So let's move on to where the track number is on Aliexpress or where to look at it, to do this you need to go to the main page http://ru.aliexpress.com, click on the drop-down menu and go to the My Orders section:

The My Orders section looks something like the picture below, by the way, if you hover your mouse over the “Check tracking” button, a hint will appear with the location of the package (tracking information), and if you click on the “Details” button, a page with detailed information about the order will open, where you can view and find out your tracking number:

On the page with detailed information about the order, there is your tracking number, as well as a link to the site where you can track it (an example is shown in the screenshot below, column on the right). Most tracking numbers, Aliexpress can track automatically and show postal statuses parcels on the page with detailed order information (not always and sometimes with a delay):

Sometimes the tracking link provided by the seller is hidden in the text on the page detailed description order, the link is usually located a little to the right of the tracking number, there may be 1-2 columns with text, so look carefully:

Sites for tracking parcels Having a track code, tracking a parcel is not difficult; there are many free services for this. We recommend downloading a special plugin for your browser, called Aliexpress Tool, which allows you to track any postal track codes and provides quick access to the Aliexpress menu with just one click:
For browser Google Chrome: https://chrome.google.com/webstore/detail/aliexpress-tool/
For the Opera browser: https://addons.opera.com/ru/extensions/details/aliexpress-tool/?display=rus
For Mozilla/Firefox browser: https://addons.mozilla.org/ru/firefox/addon/aliexpress-tool/
For Safari browser (MacOS/MacBook): https://extensions.apple.com/details/?id=com.aliexpress.tool-9NAM8UWNRP

(Track numbers of China international mail are supported, to which 99% of China parcels are sent Post Air Mail, Hong-Kong Post, Singapore Post, Swiss Post, EMS are regular mail, as well as track numbers of courier postal companies DHL, UPS, FedEx, TNT, GLS, Aramex, DPD, E-Shipper, FLYT, HHEXP, SFC, XRU)

There are also regional postal services where you can track international postal items of regular mail and separately commercial ones postal services. The Aliexpress website has a paid and free shipping, with free delivery, the parcel is usually sent by the China Post or China Post, which can be tracked on the website http://intmail.183.com.cn/icc-itemtraceen.jsp (although it is better to enter your track at the top of the page you are reading now, there is a field for entering tracks and tracking any parcels from Aliexpress):

Then, after the parcel has left China, it will no longer be tracked on the China Post website and will then be tracked at the regional post offices of those countries through which the parcel is traveling and then at your local post office. Here are the most popular postal services of ordinary state/national postal companies where you can track your parcel when it arrives in your country:
Tracking Russian Post: https://www.pochta.ru/tracking (the parcel is tracked only when it enters the territory of the Russian Federation)

Tracking Ukrainian Post (Ukrposhta/Ukrposhta): http://ukrposhta.ua/ua/vidslidkuvati-forma-poshuku (the parcel is tracked only when it enters the territory of Ukraine)

Tracking Belarus Post (Belpochta): http://search.belpost.by/ (the parcel is tracked only when it enters the territory of the Republic of Belarus)

Tracking Kazakhstan Post (Kazpost): http://www.kazpost.kz/ (the parcel is tracked only when it enters the territory of the Republic of Kazakhstan)

There are also international postal delivery services EMS (http://www.ems.com.cn/english.html) or DHL (http://www.dhl.ru/) or you can use universal postal tracking on the website http:// www.17track.net/en/

What to do if the track number from Aliexpress is not tracked? If you have any problems with delivery or with the tracking number, you can always contact the seller and clarify all the details. Perhaps the seller mixed up the track, made a mistake when writing the track number, or simply saved money and sent the parcel without a track number and gave you a template, i.e. an empty track, this is all quite normal. (the seller needs to write in English or use the online translator translate.ru, although there are masochists who manage to communicate with the seller in their native Chinese). Here are the main reasons why the track code may not be tracked:

2-3 days have not passed since the date of receipt of the tracking number and because of this the parcel may not be tracked

You or the seller incorrectly copied or rewrote the track code, everything should be without spaces, in capital letters and 9 digits if the parcel is sent by regular mail (China Post/China Post)

The seller simply gave you the left track code, this is also normal and allows you to save on the purchase of goods. You can easily clarify this nuance with the seller so as not to worry again.

Perhaps you are trying to track your parcel in the wrong place, we recommend using a special browser extension called Aliexpress Tool, which has a universal tracker for any track numbers and postal items (there is a link above)

If for some other reason your track code is not tracked, please contact the seller with this question.

What do typical tracking numbers from Aliexpress look like: The first two letters are the type of shipment, and the last two letters are the country of departure or sometimes the postal service code (for example YP - Yanwen Logistics)
C***CN package from China (CP235611343CN)
R/V***CN small package from China (RA144815364CN)
R/V***HK small package from Hong Kong (RB304351235HK)
- RA, RB - air up to 2 kg
- RC-air parcel (longer customs clearance)
- RT - air envelope
- RR - by train or by sea
- RAxxxxxxxxxFI - Finnish postal company Itella
- LPxxxxxxxxxxxxxx (2 letters and 14 numbers) is Posti Finland Economy (part of the Itella network) or a track number like RA***FI.
- 12345678911 - China Post Ordinary Small Packet Plus track number is only numbers, consists of 11 digits (xxxxxxxxxxx), you can track it on the Yanswen Logistics website http://track.yw56.com.cn/en-US/
- 123456789123 - SF-Express track number consists only of 12 digits, you can track it on the website: http://www.sf-express.com/cn/en/dynamic_functions/waybill/
- CP - type of Chinese 1st class
-EE- EMS departure(first letters EE...CN)
- EV - EMS departure (first letters EV...CN)
- EA - EMS departure, EA...CN - The parcel departs from the sender's city to the recipient
- LM - ePacket (Chinese EMS LM...CN), tracked on the website http://www.ems.com.cn/english.html
EA-EZ range - EMS, Express Mail Service, USPS Express Mail. Parcels with such codes usually arrive faster than other types of mail. Postal service websites must have the ability to track EMS numbers. The EX-EZ subseries can only be used for postal items within one country.
- LK - Also called EUB, tracking number starts with "LK" and ends with "CN" (LK987654321CN), a division of Hong Kong Post in China, Air.
- RB, RF, SQ - and end with the letters SG, this is Singapore Post, example: (RB123456789SG, RF123456789SG, SQ123456789SG,RR123456789SG)

Range CA-CZ - Parcel post, USPS Priority Mail. Parcel (package, parcel) registered in the tracking system.
Range LA-LZ - Exprès letter, USPS First Class Mail, USPS Priority Flat rate Envelope. The parcel (small package, letter) is not tracked on the websites of postal services.
Range RA-RZ - Letter post registered. A parcel (small package, letter) registered in the tracking system and without insurance coverage.

Deciphering the tracking number - what the letters in the parcel tracking number mean: In accordance with UPU rules regarding parcel tracking numbers, each standard international tracking number must consist of 2 letters at the beginning, 9 numbers and 2 letters at the end (standard codes corresponding to ISO-3166 , indicating the country of departure). Individual countries may have special rules regarding numbers.

The first letter in the tracking number usually means and stands for the type of shipment:
“A” - the shipment is not insured (up to 2 kg))
“R” - registered shipment (up to 2 kg)
“V” - registered insured shipment (up to 2 kg)
“C” - simple parcel (more than 2 kg)
“L” - Airmail (up to 2 kg)
“E” - Express Postal Service (EMS over 2 kg)

The second letter in the tracking number means what method, method or transport the parcel will be sent (sometimes the second character can be anything and mean nothing, it simply stands for a serial number):
A, B - air up to 2 kg
C - air parcel (longer customs clearance)
T - air envelope
R - by road (by train) or by sea (by ship, transport vessel)
P - type of Chinese 1st class

But the last two letters in the track number are the country of departure, for example: RR123456789CN is a registered item that will be delivered by train or sea and sent by mail from China (For example, the last letters in the track: CN - China, SG - Singapore, GB - Great Britain, DE - Germany, US - USA, RU - Russia/RF, etc.)

What unusual tracking numbers look like on Aliexpress: An unusual tracking number begins with the letters SN, PK, UA and then usually goes only 10 without letters. If the first letters are UA at the beginning, then there are 9 numbers and at the end two letters YP (YANWEN LOGISTICS).
Postal company YANWEN LOGISTICS (for example SN14092001588, PK14081902532, UA105830254YP), you can track such track codes only on the website http://www.yw56.com.cn/english/index.aspx or http://www.91track.com/

Sometimes you come across tracks called China Post Ordinary Small Packet Plus consisting of only 11 digits (12345678912) - this is the internal mail of China. Such unusual and strange track numbers are tracked only within the territory of China, after departure from the country, such a track is no longer tracked, sometimes it shows if it has arrived in the destination country.

Also now tracks like RA.........FI are gaining popularity on Aliexpress, this is the Finnish postal company Itella, usually parcels sent by this mail are delivered much faster than other standard mail, in about 2-3 weeks to anywhere in the world, track You can visit the official website http://www.posti.fi/private/postisservices/tools/itemtracking/index.html or through our universal tracker which is located at the beginning of the page you are reading now.

Parcels are often sent to Aliexpress via SF-Express, which consist of 12 digits (tracks like 123456789123), you can track them on the website: http://www.sf-express.com/cn/en/dynamic_functions/waybill/ or http: //www.sf-express.com/ru/ru/dynamic_functions/waybill/

Fake, false, fraudulent postal services and services of China for supposedly tracking parcels: On Aliexpress, when buying cheap goods up to $10, the seller may give an incomprehensible tracking number, which will only be tracked on the website of a non-existent, i.e., fake postal company, and you may also give a completely non-working track number or a left track number (sometimes they give other people’s tracks, i.e. other buyers who are normally tracked).

These fake postal services essentially predict the approximate location of a package depending on the country, although sometimes the data is often pulled out of thin air. If you suddenly come across such fake mail, then don’t worry, this is a completely normal phenomenon on Aliexpress and parcels sent in this way arrive normally, in fact they are sent by regular China Post without a tracking number to track the parcel. There is a small list of examples of such track numbers and sites on which you can supposedly track such track numbers (Seller's Shipping Method):

1. Service: Post Air Mail
Website: www.postairmail.com
Track type: RH123456789HK, YZ123456789HK

2. Service: 17 Post Service (not to be confused with the well-known tracking service 17track.net)
Website: http://17postservice.com/
Track type: 123456789000 (12 digits)

3. Service: World-Shipping post
Website: http://ws-shipping.com/
Track type: WS123456789CN

4. Service: WeDo Logistics
Website: http://www.wedoexpress.com/
Track type: WD123456789CN

5. Service: EMPS
Website: http://www.empsexpress.com/
Track type: KP123456789CN

6. Service: Faspeed
Website: http://www.faspeed.com/
Track type: 123456789123 (12 digits), RS123456789CN

7. Service: Post-e-Tracking
Website: http://chinapostetracking.com/
Track type: RA123456789CN

8. Service: CNZExpress
Website: http://cnzexpress.com/
Track type: S1234567, LME1234567, YA123456789CN,..

9. Service: Finland (Hong Kong) Express
Website: http://www.hongkongexpresspost.com/
Track type: RT123456789FI

10. Service: Mty Tracking (Mtytrack)
Website: http://www.mtytrack.com/
Track type: 321**** (11 digits), NP***(9 digits), options are possible..

11. Service: HonkongExpressPost
Website: http://hongkongexpresspost.com
Tracks of the form RT123456789FI

12. Service: Flyt Express
Website: http://flytexpress.com
Tracks like A0001915041115AA or FTL12345678

Strange postal services and services where it is difficult to track a parcel Strange postal services with which problems may also arise when tracking parcels are mainly budgetary and economical types of sending postal items:
- Postal company 4PX Worldwide Express - tracks like MP00816860XSG (MP...XSG), tracked only in China, although the same company provides courier services and sends parcels through Singapoore Post, Posti Finland and other mail (then everything is tracked normally). The official 4PX website where you can track parcels http://track.4px.com

- 4PX-Parcel Special Line, tracks like DH001302356AE (DH...AE) - tracked only on their website and only in China

Postal service SF-Express whose track numbers consist of 12 digits (tracks like 123456789123), can be tracked on the website: http://www.sf-express.com/cn/en/dynamic_functions/waybill/ or http://www. sf-express.com/ru/ru/dynamic_functions/waybill/

- Bao Tonga International is a logistics company, tracks consist of 4 letters and 7 numbers (for example, HKPY2602536), such tracks are tracked only within the territory of China (sender’s country), and then when the parcel crosses the border, it ceases to be tracked.

You can check whether your parcel is tracked or not here: tracking parcels from China (most tracks are tracked, if suddenly it is not tracked, then the second method is below)

- 007EX - courier service, tracks usually start at RU007EX, the entire track number first consists of 2 letters (RU), then 3 numbers (007), then 2 letters (EX) and at the end 13 numbers. The track looks something like this: RU007EX1711151232033. Delivery time is on average 20-40 days for international delivery and literally 2-5 days for local delivery (parcels from Tmall are often sent by this mail). Upon arrival in the destination country, the parcel is often transferred to local postal services, for example EMS, SPSR, Russian Post. When tracking of this track on the official website http://www.007ex.com, you can find the second track of the postal company to which the parcel was transferred, for example 14082817121478 (a 14-digit track that is tracked on pochta.ru)

- bPost China - Belgian post https://track.bpost.be/btr/web/#/home, tracks like LVS2016933390551298N1, first there are 3 letters (usually LVS), then 16 (hereinafter 1 letter (N) and 1 number) or 18 digits. Such a track is very rarely tracked in the destination country; it is essentially a parcel without a track. From China to Belgium, the parcel goes by postal company and then by Belgian post to the destination country.

- XINGYUAN XYGPY8808014046YQ, first there are 5 letters (XYGPY), then 10 numbers and at the end 2 letters (YQ). Such parcels are tracked only within China on the website http://track.sz-tianma.com/cgi-bin/GInfo.dll?DispInfo&w=sz-tianma&nid=8

- J-NET - Chinese shit mail, tracks like JNTCU0600239949YQ, first there are 5 letters (JNTCU), then 10 numbers and at the end 2 letters (YQ). Such parcels are tracked in different ways, sometimes only in China, sometimes to a warehouse in the recipient’s country or before being transferred to regular mail on the website. Therefore, to find out more precisely where your parcel is, to which post office it is being delivered, or whether the parcel will be delivered by courier, you can find out on the website http://ru.j-net.cn (you need to call the hotline number listed on this website)

- Zes-express (Eshun) - Chinese shit post, tracks are mainly tracked in China, parcels take 15-45 days and then are transferred to Russian Post or courier services such as SPSR.ru, SDEK.ru, and the parcels themselves can be tracked on the official website http://www.zes-express.com/russian.php

- SunYou (SYTrack) - Chinese shit post, tracks like SY10997932491 (first 2 letters SY and then 11 numbers), tracked only in China on the website http://www.sypost.net

- Cainiao is a Chinese logistics company, tracks like S000007657430 first letter S and then 12 numbers or AEWH0000056291RU2 first 4 letters (for example AEWH), then 10 numbers, 2 letters and 1 number, while it was noticed that if at the end of such a track there is RU4, then this means that the parcel was sent to CSE.RU mail, and if RU2, then it was transferred to SPSR.ru
Such parcels are tracked on the website https://global.cainiao.com, and after arriving in the destination country, they are transferred to regular mail or courier services such as SPSR.ru or CSE.ru

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- Free Aliexpress coupons (the largest database of fresh coupons, more than 1000 pieces)

To track your parcel you need to take a few simple steps.
1. Go to the main page
2. Enter the track code in the field with the heading "Track postal item"
3. Click on the "Track parcel" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the latest status.
6. The predicted delivery period is displayed in the track code information.

Try it, it's not difficult ;)

If you do not understand the movements between postal companies, click on the link with the text “Group by company”, which is located under the tracking statuses.

If you have any difficulties with the statuses in English, click on the link with the text “Translate into Russian”, which is located under the tracking statuses.

Carefully read the "Track Code Information" block, there you will find estimated delivery times and other useful information.

If, when tracking, a block is displayed in a red frame with the heading “Pay Attention!”, carefully read everything that is written in it.

In these information blocks you will find 90% of the answers to all your questions.

If in the block "Pay Attention!" it is written that the track code is not tracked in the destination country, in this case, tracking the parcel becomes impossible after the parcel is sent to the destination country / after arriving at the Moscow Distribution Center / Item Arrived at Pulkovo / Arrived in Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
In this case, you need to wait for a notification from your post office.

To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery Time Calculator"

If the seller promised that the parcel would arrive in two weeks, but the parcel takes more than two weeks, this is normal, the sellers are interested in sales, and that’s why they are misleading.

If less than 7 - 14 days have passed since the receipt of the track code, and the parcel is not tracked, or the seller claims that he sent the parcel, and the status of the parcel “the item pre-advised” / “Email notification received” does not change for several days, this is normal, You can read more by following the link: .

If the status of the mail item does not change for 7 - 20 days, do not worry, this is normal for international mail items.

If your previous orders arrived in 2-3 weeks, and the new parcel takes more than a month, this is normal, because... parcels go on different routes, in different ways, they can wait 1 day for shipment by plane, or maybe a week.

If the parcel has left the sorting center, customs, intermediate point and there are no new statuses within 7 - 20 days, do not worry, the parcel is not a courier who is delivering the parcel from one city to your home. In order for it to appear new status, the package must arrive, unload, scan, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.

If you do not understand the meaning of such statuses as Reception / Export / Import / Arrived at the place of delivery, etc., you can look at the breakdown of the main statuses of international mail:

If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.

If, based on the above, you do not understand anything, read these instructions again, and again, until you are completely clear;)

Read below for instructions on how to get the tracking number of postal items from the seller on AliExpress, as well as what to do if the package does not arrive for a long time. When buying any goods on Aliexpress for the first time, most people wonder how to find out about the movement of the goods, as well as when it will arrive in the designated city at the desired address. To answer these questions, you can use a special function, namely, tracking parcels from Aliexpress by track number. In this section of the site you can track any purchase from the Aliexpress website, spending only 2-3 minutes on it. All about the parcel tracking service How to track parcels from AliExpress? Tracking, Gearbest and any Chinese stores using the tracking number is quite simple. First you need to determine the track number of your parcel. To do this, you need to go to the Aliexpress website, in the “my orders” section. By clicking on the desired product, you need to find the “View data” mark. After clicking on the specified link, all information about the product will appear, including the tracking number, by which you can determine the location of the product. If the track number is not yet indicated in the description of the product, it means that the seller has not yet sent the parcel. Many buyers start to panic when they don't find a tracking number. In fact, sellers do not always send parcels immediately. From the moment of placing the order until the parcel is sent, it takes about a week. After sending the goods, most sellers duplicate the number in the message to the buyer. From this moment you can start tracking your parcel from Aliexpress. Using our service, tracking your purchases from Aliexpress is very easy. You just need to enter the order track number in the search bar and press “Enter”. After this, the page will display all the results about the movement of the parcel from the starting point of departure to the final destination, indicating all intermediate points. Thanks to this information, you can determine where the parcel from Aliexpress is located. at the moment, accordingly, the approximate time of its arrival can be calculated. Advantages of our service Our service works with all postal services used by sellers. It's no secret that the parcel is first sent by Chinese postal services, and only then transferred to Russian Post. The main difficulty in trying to track mail from Aliexpress is the stage of finding the parcel in China. If everything is more or less clear with the Russian post, then it is quite difficult to understand the Chinese postal services. All information on their websites is presented in Chinese, which means it is simply impossible to understand where exactly to look for a product by track number. We cooperate with Chinese postal services, so we can provide up-to-date information about the movement of parcels online around the clock. All information on this page is presented in Russian. In a separate section you can find answers to all the most pressing and frequently asked questions that arise when sending and receiving parcels. Service specialists provide detailed information that will make it easy and simple to track your parcels. Find out where your package is from AliExpress in one click. How does this work

For tracking, data from all the most popular carriers is collected,

You receive data in Russian

All you need to know is the tracking number of your parcel and that’s it.

You will know where the package is, even when it has already arrived in Russia.

Data accuracy. About 15 million parcels are tracked monthly. This allows us to improve the service and improve the accuracy of the collected data.

Parcel shipment statuses By entering the tracking number of your parcel from AliExpress in the search field, you will receive information about the shipment status:

• Not found
• On the way
• Receipt,
• Not delivered
• Delivered,
• Problem,
• The deadline has expired.

Frequently asked questions I ordered the product a month ago, still no parcel! All parcels are processed within certain time frames of the International Registered Air Mail Service:

• 1-2 days – receipt of goods
• Day 2-3 – departure from an intermediate point
• 2-4 days – clearance at customs

It is important to note that after the goods depart from one point, information about it will be stored until the parcel arrives at another point.

• 4-10 days – arrival at another intermediate point
• 10-15 days – clearance at customs
• 15-30 days – internal transportation
• Day 60 – the parcel must be successfully delivered. If this does not happen, it may have been returned to the seller for some reason. If the parcel has arrived in the destination country, but has not arrived at the exact address, the postal operator can explain this to you. Contact him.

Where exactly is my parcel now? We provide information from carriers who deliver goods (shipping). Unfortunately, we do not have additional information. Sometimes delays in sending parcels occur due to the long procedure for clearing goods at customs, as well as due to the location of the airline that transports goods. Sending goods between states is significantly different from domestic mail. The status of my parcel is “Not Found”, what should I do? The status “Not Found” means that we do not have any information about the specified tracking number. In such a situation, we recommend that you carefully check the tracking number provided. If there is no error in entering the number, then you should contact the seller to clarify the parcel number. If after checking it turns out that the number is correct, we recommend waiting 1-2 days. Perhaps the number is simply not included in the database. This happens when the seller has just sent the parcel. Transport companies do not have time to transfer information to tracking services. I haven't received my order, how can I get my money back? We are an online parcel tracking platform, but we are not responsible for the seller's performance. Therefore, in this situation, we recommend contacting the seller. Only he can resolve the issue regarding a refund or sending a new product. How can I provide information about a change of address? If the package has already been sent, the delivery address cannot be changed. You must wait until the item arrives in your country before contacting your local postal service to change your address. My parcel is stuck somewhere, how can I get new information? Our website only tracks the movement of parcels, but we cannot have any influence on the delivery time. We simply collect information from various sources, from various carriers. Information is loaded into our service immediately after it is received from sources. Can you check and confirm my address using the tracking number? Our service is a third-party company that only tracks the movement of parcels. We do not take any part in the sale or transportation of goods, therefore we do not have information about buyers and delivery addresses. Moreover, the address is classified information, and therefore carrier companies do not provide it to us. To check, you can contact the sender of the parcel. What is the difference between registered and regular mail services? Each seller-shipper can choose registered fast mail, for example, send the goods by registered mail, or arrange regular delivery. The deciding factor is the cost of the product. If the package is of low value, then sellers mostly choose unregistered shipping methods. Registered mail is tracked much better. Information about the movements of unregistered mail is not provided in full. In fact, unregistered mail is collected in one large package, the departure of which will be reported. any additional information carriers rarely report. When will I receive my parcel? Information about the calculation of the time of transportation of goods logistics companies not available for third party services. Delivery takes from 15 to 35 days from the date of dispatch. Can you confirm the validity of my tracking number? We can confirm the validity of the tracking number provided it is in the correct numeric format. However, we cannot confirm that this package belongs to you. You should carefully choose a seller so as not to be deceived. My product is marked with expired, what should I do?If there is an "Expired" note, it means that the item has certain shipping conditions, but the status has not been updated for a long time. It is necessary to contact the carrier and establish what happened to the goods and how they were transported. Why is my package being delivered to a different address? There may be an error with the carrier. To find out, you can visit the carrier's website. What does the Notification status mean? The Notification status means that the item is in a special situation. The reason may be that the parcel is sent to the sender due to incorrect specified address, or lack of customs clearance, provided that the goods are counterfeit, narrowed or damaged. In this case, you need to contact the carrier for details. What to do if customs clearance is required? Customs clearance is a mandatory process when sending any goods from one country to another. If customs clearance is required, you can contact the carrier or sender. For large expensive goods tax is required. It is important to take this fact into account when arranging delivery. Parcel status is “Not Delivered”, what should I do? If the package has the status of “Not Delivered”, this means that the package was not transferred to the final recipient. It may have been sent back to the buyer if no one showed up to receive the purchase. Postal services store parcels for up to two weeks and then send them back if no one comes for them. If the address is incomplete, will the package be delivered? The package will be delivered, but it will take longer to travel than usual. This is due to the fact that during the delivery process the goods pass through several sorting points. Due to inaccurate or incomplete information, the package will be sent to the wrong centers and then returned back. This will take additional time. The parcel has the “Issue” status, where can it be picked up? The “Issue” status means that the parcel has arrived at its destination and is in the local postal service. You can contact the postal operator directly to find out when and where to pick up your parcel. My package is “On the way” for a very long time. How can I find out where it is? International shipping takes a long time, especially if the package was sent unregistered. Sometimes it takes a lot of time to clear things at customs. Therefore, do not worry, the status will change over time. The status of the shipment is “Notification sheet left,” but I haven’t received it, what should I do? The notification sheet is left by the postman in the box or under the door. If you haven't received it, you can simply call your local post office and find out when and where to pick up the package. My package is listed as “Delivered”, what should I do? The status “Delivered” means that the package was successfully delivered. If you did not receive it, it is possible that someone else received it instead of you, or it is in your mailbox. If necessary, you can contact us by email for information. I ordered a parcel from China, why is it indicated that it is coming from Singapore? Many online sellers operate in several countries. When placing an order, sellers simply select a more convenient departure point. What does a universal postal parcel mean? A universal parcel is considered to be mail up to 10 kilograms. To track them, a single track number is used, both in foreign postal services and in the country of destination. My package was delivered to the wrong address. Can you resend it? First, you need to confirm that the delivery address is correct by the sender. If the delivery was made to a different address, you need to contact your local postal service and explain the problem.