Parcel search service. What are the tracking numbers? If the address is incomplete, the parcel will be delivered

The website's online postal tracking service will help you track the status and location of your parcel delivered by Russian Post.

The national postal operator of the Russian Federation "Russian Post" receives, sends and delivers postal items in the territory of Russian Federation and other states. The branches of this national postal operator handle the sending and receiving of both domestic and international parcels. If parcels and postal items are sent within Russia, then the parcel is assigned a unique 14-digit identifier number consisting of numbers, and when sent internationally, an identification number of 13 characters (numbers and letters of the Latin alphabet) is assigned.

Both numbers comply with the S10 standard of the Universal Postal Union and parcel tracking can be carried out by both the sender and the recipient of the mail.

Features of Russian Post parcel tracking numbers

Russian Post track numbers differ by type of parcel and differ in appearance.

Packages, registered letters and small parcels have a 14-digit number.
Parcels and packages are tracked using a 13-digit code (4 letters and 9 numbers).

Explanation:

- The first 2 letters of the code indicate the type of shipment
- 9 digits - departure code
- The last 2 letters are the country of departure of the parcel
EMS parcels - track number starts with the letter E

Parcel tracking by shipment type ZA..HK,ZA..LV (Aliexpress)

Thanks to the cooperation of the Russian Post, this type of parcels with Aliexpress has a simplified registration system, which allows for shipment even faster and cheaper. It is worth considering that this type of delivery can only be tracked within the sender’s country; when the parcel arrives in the territory, the shipment will no longer be tracked, but after the parcel arrives at the recipient’s delivery location, a similar status will appear. The approximate delivery time is 25-30 days from the date of departure.

Parcel tracking ZJ..HK (JOOM)

Parcels with a number containing the letters ZJ at the beginning are parcels from the Joom online store, which also cooperates with Russian Post. This type delivery service is low-cost and is used mainly for the delivery of cheap goods and at the same time has limited tracking functionality. The fact is that Joom parcels, when tracked, can have one of only three statuses:

Parcel sent
The parcel arrived at the office
The parcel has been received by the addressee

That is, your parcel cannot be tracked at all stages of delivery, but important information, the fact that the goods have been sent or have already arrived at the post office will be known.

Problems tracking Russian Post parcels?

Sometimes problems arise with tracking Russian Post parcels. Most often this happens for the following reasons:

Not enough time has passed since the parcel was sent and the tracking number has not yet entered the database, since not enough time has passed since it was sent. It is worth remembering that the period can take up to 7-10 days.
The sender provided an incorrect tracking number. In this case, it is worth checking the number again with the sender and copying it correctly into the tracking line on our website.

How to track a Russian Post parcel?

Track the status and location of the parcel postal company“Russian Post” is extremely simple: to do this, you need to enter the unique track code of the parcel in the tracking line. After specifying the number, click on the “Track” button and find out the most up-to-date information about the status of your shipment by Russian Post.

If you need to save data on several items sent by Russian Post at once, then register in personal account online parcel tracking service website, and track several shipments at once and receive accurate information for each parcel.

In order to determine which post office your parcel is located at, use our

How to find a parcel by number?

4.5 (90%) 24 ratings.

Modern technology for international shipments involves assigning each postal item a unique postal identifier - a track number. Thus, each stage of transmission is recorded in unified system control and accounting. Thanks to this, it is possible to track international and domestic Russian postal item any recipient can, provided they have access to the Internet.

How to find out where your package is online:

Enter the track code, click “track” and find where your parcel is located.

Types of postal items

International postal items can be of two types:

Small package – up to 2kg;
Parcel – from 2 kg.

Shipments over two kg, as a rule, are always registered, that is, with the possibility of tracking. As for small packages, they can be either registered or unregistered.

Registered international postal items can be tracked thanks to the assigned unique 13-digit number. Control over the movement of shipments is carried out through services for tracking national postal services or independent services.

Track number structure

The unique postal identifier of an international postal item consists of four letters and nine numbers. The first two letters indicate the type of postal item. For example, the track number of a registered small package always begins with a capital Latin letter R, which means Registered.

The last two are the sending country:

CN – China;

SG – Singapore;

GB – Great Britain;

DE – Germany;

US - USA, etc.

The structure of the IPO track number does not provide for the possibility of determining the recipient country.

Examples of IPO track numbers:

CQ254896589US – parcel from the USA;
RN254896589US – small package from the USA;
EE254896589US – EMS shipping from the USA
RA254896589CN – MPO from China
RJ254896589GB – MPO from Great Britain.

Special attention should be paid to track numbers assigned by international logistics companies, providing express transportation services such as DHL, FedEx, UPS, etc.

Unique identifiers of items of the above-mentioned organizations do not comply with the standards of the International Postal Union and may contain various digital and alphabetic values. Tracking of such shipments is possible only in the tracking systems on the websites of these carriers. When using universal IPO tracking services, you should remember that not every service supports IPO tracking for commercial express carriers.

The main stages of delivery of international mail

The stages of completing the MPO can be divided into 2 parts:

Tracking in the sender's country;
Tracking in the recipient's country.

After reception comes the triage phase. The duration of this process depends directly on the distance of the place of reception from the place of international postal exchange. International postal exchange is the delivery of international postal products to the place customs inspection and preparing it for export to the recipient country. The next stage will be export. In the recipient’s country, this process will be similar, but reverse in its actions:

Import;
Customs clearance;
Sorting;
Issue.

Each stage of the MPO movement from sender to recipient is displayed in tracking systems. To obtain more timely information, it is recommended to track the process of MPO movement before import on the website of the sender’s national postal service. Next, on the recipient's mail website. The time interval between export and import can range from 2 weeks to 1.5 months.

Delivery times

Average delivery times for MPO may depend on the following factors:

Type of MPO;
MPO type;
Country of departure and country of delivery;
Time of year.

As for small packages, delivery times for registered MPOs are practically no different from delivery times for unregistered ones. If we're talking about about parcels, they are delivered faster as they have priority in service.

Due to different mail processing technologies and postal service deadlines different countries, the speed of delivery of IPO varies significantly depending on the country of origin and the country of recipient. For example, a shipment from Hong Kong or Singapore will arrive in Russia faster than from China. And shipments from the USA take longer to arrive in Russia than shipments from the UK.

The last influencing factor is the time of year. In this case we mean national holidays. During these periods, postal services work at their maximum capacity. Very large delays in delivery may occur in new year holidays. Moreover, they begin at the end of November and return to normal only by the end of January.

We should not forget that the Chinese celebrate New Year By lunar calendar. During the New Year holidays, almost no one works in China, so it is better to refrain from online shopping during this period.

In normal periods, the average delivery time for MPO to the Russian Federation from almost all countries is from 3 to 4 weeks for small packages and from 2 to 3 weeks for parcels.

How to get a tracking number?

The sender receives a track number when registering an IPO at the post office or by completing documents remotely. In the first case, the fact that the package is transferred to the postal services occurs immediately, so information about the location of the parcel enters the system very quickly. In this case, the recipient can immediately see the IPO mark for sending.

In the second case, the sender can provide a track number, but since the parcel has not actually been delivered to the post office yet, there will be no information in the parcel tracking system. It will appear only after a few days, usually 2-3 days.

You should also take into account the frequency of updating information in the tracking system. Some postal services update 2 times a day, others 5-6 times.

The recipient can find out his track number to track the parcel on the order page (if we are talking about online purchases). Unfortunately, not all sellers inform their customers about shipment tracking numbers. In this case, you must independently send a request to the store or seller.

Postal service websites

On the websites of the postal services of the sender's country and the recipient's country, you can track your shipment at any time. Each site has a special field for entering the track number. To protect against large quantity automatic checks Some services require entering a captcha. Next, click the “Track” or “Submit” button (on different sites this button may have different names). As for the procedure for checking track numbers on different sites, it is almost identical.

– Ukrainian Post;

– Kazakhstan Post;

– Belarus Post;

– China Post;

– Hong Kong Post;

– Singapore Post;

– US Postal Service;

– UK Post;

- German postal service.

The state enterprise "Russian Post" (FSUE) was established by government decree of September 5, 2002. The enterprise was officially registered and adopted its Charter on February 13, 2003.

Russian Post has in its network 86 regional branches, 42,000 branches and about 350,000 employees, of which 87% are women. The company provides delivery and postal services on the territory of the Russian Federation with an area of 17,000,000 square kilometers. Russian Post operates in 9 time zones, delivering postal items to 2,600,000 road, 1,200 air and 106 railway routes.

The company owns 18,000 trucks, 827 vans, 4 ships, 4 helicopters and one horse.

Russian Post plays an important role in the national infrastructure. The company greatly influences the development of other sectors.

Every year, Russian Post employees receive and send more than 2.4 billion. parcels and postal items, 1.7 billion printed products, 595 million utility bills and other bills, 488 million pensions and benefits, and 113 million remittances.

The company operates under the leadership of the Ministry of Telecom and Mass Communications of the Russian Federation. The main office of the company is located in Moscow.

History of Russian Post

On June 28, 2002, by decision of the Government of the Russian Federation, a new concept was adopted for the restructuring of the postal system at federal level. This concept involved the unification of all post offices of the country into one organization for centralized control and distribution of resources. The enterprise is state-owned and controlled at the federal level.

The range of activities of Russian Post has expanded over time retail trade, federal service By money transfers, express delivery by EMS, photo printing and many other services.

Russian Post parcel tracking

The Russian Post parcel tracking system allows all clients of this company to check postal status online. The system quickly generates data and provides all available information about the parcel and where it is currently located.

Russian Post parcel tracking numbers

Russian Post parcel tracking codes differ in types and can have different appearances.

Packages, small parcels and registered letters are tracked using a 14-digit number.
Parcels and parcels are assigned a special code which consists of 4 letters and 9 numbers:
- The first 2 letters indicate the type of shipment
- 9 digits - unique code departures
- The last 2 letters indicate the country from which the parcel was sent
Parcels EMS - international express delivery of items. Tracking number EMS parcels the same as for regular international shipments, except for the fact that the code begins with the letter E

Examples of parcel tracking numbers:

14568859621458 - internal parcel tracking code
CQ---US (CQ123456785US) – parcel or small item from the USA, postal package
RA---CN (RA123456785CN) – parcel from China
RJ---GB (RJ123456785GB) – parcel from the UK
RA---RU (RA123456785RU) - if the parcel was not registered before entering the territory of the Russian Federation, Russian Post can assign an internal tracking number.

Russian Post tracking numbers are compiled in accordance with the international S10 standard, allowing parcels to be tracked by both the sender and the recipient, and the implementation of the Russian Post electronic tracking system makes this even easier.

How to track a Russian Post parcel?

In order to find out where your package is, you need to pay attention to the following.

For information about estimated arrival time and other details, you must use the Russian Post tracking number. This is a special tracking code that is unique for any parcel. It must be provided to you by the sender (online store, company or individual).
Fill in the search field located at the top of the web page with this tracking code.
Click the “Track” button and wait for the report to be ready.

Russian Post tracking

Russian Post tracks both parcels sent within the Russian Federation and international shipments, including express mail EMS. Domestic Russian Post shipments are tracked using a 14-digit track code, the first six digits indicating the sender's postal code. International shipments of Russian Post begin and end with 2 letters, the first two indicate the type of parcel, and the last two indicate the sender's country.

How to track a parcel in Russia?

Tracking a Russian Post parcel in the Russian Federation is quite simple. In order to start tracking your parcel, you need to have the parcel tracking code on hand. Russian Post tracks shipments using 14-digit slate tracking codes for domestic parcels and 13-digit codes for international shipments. To quickly and easily track your Russian Post parcel, enter the parcel's track number in the field above and BoxTracker will check your parcel and determine its location.

How to find a parcel by Russian Post tracking number

Russian Post parcels are located at postal number tracking. Domestic tracking numbers contain 14 digits, starting with the postal code of the sender or the department that issued the package. For example, if a parcel was sent from Moscow from the Russian Post office on Shelepikhinskaya Embankment with an index of 123290, then the departure code will look like 12329000000000. International parcels processed by Russian Post can be tracked using a standardized 13-digit code, typical for international shipments for postal services around the world. The first two letters indicate the type of item, then 9 unique digits of the item, and the last two letters indicate the sender's country code.

Parcel tracking ZA..LV, ZA..HK

This type of parcel differs from other international shipments in that these parcels are handled using a simplified system thanks to the cooperation of the Russian Post with the most popular online store for Russian citizens - Aliexpress. Thanks to this cooperation, the procedure for registering parcels with Aliexpress has been simplified, making shipment faster and cheaper. Such parcels have tracking codes like ZA000000000LV, ZA000000000HK.

Parcel tracking ZJ..HK

Parcels with a tracking code starting with ZJ are parcels of purchases made by Russians from the Joom online store. Just as in the case of Aliexpress, Joom entered into a partnership with Russian Post, thereby reducing the cost of delivering parcels from Joom, as well as significantly speeding up the shipping process itself from registration to delivery time.

When tracking, Joom parcels can have one of three statuses:

Parcel sent
The parcel arrived at the office
The parcel has been received by the addressee

Tracking parcels from China

Postal parcels from China may not have complete information about the location of the parcel, but you will have the most important information on hand. The main stages of tracking will be available to you, and this is the most important thing. Parcels from China along their route pass through postal centers in Latvia and Hong Kong, which is why the letters LV and HK are assigned at the end of the track code, not CN.

What to do if you can’t track your parcel?

There may be several reasons why the track number may not be tracked. Most of these reasons are easily solvable, and sometimes do not require special solutions. The main reasons why a package is not tracked by track number:

Not enough time has passed since the parcel was sent and the number has not yet entered the database. Sometimes it happens that the track number is not tracked until 10 days from the day the parcel was sent. The main thing here is to be patient and wait until the parcel begins to be tracked in the system.
The tracking number is incorrect. In this case, you need to check the tracking number again with the seller or sender. Also check that the number is spelled correctly. You may have made a mistake when copying or typing a number on the keyboard.

In any case, you should not worry, although the reasons why the track code is not tracked are not limited to those listed, there is always a solution. As a rule, all parcels reach the addressee, and in extreme cases, you can always open a dispute in the online store and you will get your money back.

Finding a Russian Post parcel is quite simple, for successful tracking you will need 2 components: the postal identifier of your parcel and our website :) ✅ So that we can find out where the parcel is - enter the postal item number in a special window ➤ Next, click on the button in the form of a “magnifying glass” and that’s it done - now you can see the entire route of your parcel on the screen.

track your parcel using track pochta.ru

Where is the Russian Post package❓

How do I find out where my package is❓ - this is exactly the question many users come with.
✅ The answer is Yes! We can find out where the Russian Post parcel is located, please help us and do just one small action - fill out the form to track the track number of your Parcel and click on the “magnifying glass”. ➤ After this, our website will happily and at the speed of sound :) be able to track the parcel and provide all the necessary information.

You can track an international parcel❓

The process of tracking international parcels is our favorite ❤ activity :). There are slight differences from domestic Russian Post shipments. Mail ID assigned to international parcels usually contains additional characters in the form of capital Latin letters; each country has its own unique set of letters. For example, for Russia it is “RU”, parcels sent from/to China are marked with the letters “CH”, Hong Kong is identified as “HK” - a complete list of countries and postal codes is available on the wikipedia website. Why did we suddenly decide to tell you about these mysterious country codes? The fact is that many users enter only numbers, without letters, into the tracking field, or enter letters in Cyrillic (Russian keyboard layout) - because of these errors, the service cannot find parcel by number. Correctly enter the track number with all the information (letters and numbers) in the designated order + type the letters on the English keyboard - then the site will be able to track the parcel in the database. Examples of format for international parcel numbers:

RU201586016HK
RU383267170CN
NL111741297RU

track international parcel post office

How to track a Russian Post parcel?

To track a parcel and find out in which particular department the caring hands of Russian Post employees touched it last time, you need to know its unique identification number. You can find it on a check issued at the post office, or you can receive it from a third party - this can be the online store where you placed the order or a private person involved in the process of sending the parcel.
You know the track number ❗ - this is great news, congratulations :) Enter this number into the form as shown in the screenshot below and let our website track the entire path of the parcel.

how to find out where the package is

What to do if Russian Post parcel tracking “failed”? Or possible reasons for the lack of information on the parcel:

The first, and also the most common (trust our experience) cause of the problem with the lack of parcel tracking information, is a simply incorrectly entered postal item number. Check the number entered in the tracking field, if you entered everything correctly - read on;)
Perhaps the parcel was sent just a few hours ago and that is why the service cannot find the parcel in the Russian Post database. Conclusion: if your parcel was sent no later than 24 hours, we strongly advise against worrying about its loss, everything will be fine :) Try repeating “package tracking” after a while.
Parcel tracking failed due to a failure in the service - yes, this can even happen to us :) The fact is that on our website, as well as on the official website of the Russian Post (pochta.ru), there are delays or failures in the operation of electronic databases that lead to time delays in tracking. There is no reason to panic - we apologize for the temporary inconvenience. Remember, we value each of our visitors and do everything to make searching for your parcel as fast and convenient as possible ✈ for you.

What is the parcel tracking number?

The word “track” migrated to us from English language, its “parent” is tracking (EMS is an abbreviation for the Russian Post division responsible for express delivery. The main difference between ems items and “regular” parcels is the speed of their delivery to the final addressee. Such items are delivered much faster ✈ and, as a rule, by courier from hand to hands. The disadvantage of sending EMS parcels is the cost of such services - it is several times higher than standard rates.

ems tracking

In this section you will find a modern and convenient service for fast and accurate tracking of parcels and mail delivered by the Russian postal operator FSUE Russian Post. The Russian Post enterprise consists of 87 branches employing more than 350,000 employees. Russian Post is a large enterprise that is constantly improving and providing services to the population wide range postal and financial services. The main direction of his work is the reception, dispatch, transportation and delivery of parcels and postal items on the territory of the Russian Federation, as well as beyond its borders.

Using this service, in just a couple of minutes you can track the exact location of a parcel or postal item delivered by Russian Post.

How to track by parcel number?

Tracking the transportation and delivery of a parcel by Russian Post is quite simple: to do this, you need to enter a barcode identifier in the “# Tracking Number” box. It can contain 13 or 14 characters, including letters and numbers. You can find this identifier or alphanumeric number of the postal item on your payment document or receipt. When introducing, pay attention to the fact that capital letters must be used. latin letters. After entering it, click on the “Track” button or the “Enter” key.

What are the tracking numbers?

In order to track a parcel by number, you need to know the unique track number. This number is assigned to each parcel in accordance with the S10 standard of the Universal Postal Union. It may contain 14 digits if the shipment is within Russia, or contain a combination of 13 alphanumeric characters when the shipment is international. For international shipping, the track number consists of 13 characters. The first are the letters of the Latin alphabet, indicating the marking of the shipment. Only numbers starting with the letters R, C, E, V, L are subject to tracking. The second character will be any letter of the Latin alphabet, ensuring the uniqueness of the number. The next nine characters are numbers. The last two characters are Latin letters indicating the country code in S10 format, for example, for Russia these are the letters RU.

Examples of tracking numbers:

CE098765432RU - for international shipment.
13243564758695 - for departure within the Russian Federation.

What statuses can there be?

When tracking parcels and mail delivered by Russian Post, there may be the following status options:

Welcome. — This status means that the postal item arrived at a foreign post office, where it was assigned the specified track number.

Arrival at MMPO. — This status means that the postal item has arrived at the place of international postal exchange to undergo customs clearance and prepare for shipment from the sender’s country (export).

Export. — This means that the shipment has been handed over to the carrier for delivery to the territory of the Russian Federation. Between the statuses Export and Import, it is impossible to track a postal item from Russian Post.

Import. — This status means that the postal item has arrived at the sorting point of Russian Post, and has also been registered on the territory of Russia. Postal items arrive in Russia through places international exchange(MMO), which are located in Moscow, Novosibirsk, Orenburg, Samara, Petrozavodsk, St. Petersburg, Kaliningrad, Bryansk.

Handed over to customs. — This status means that the postal item was transferred to the Federal Customs Service. There, all parcels and shipments undergo x-ray inspection.

Customs clearance has been completed. — This status means that the postal item has successfully passed customs checks and returned to Russian Post.

Detained by customs. — This means that the postal item was detained by customs. The reason may be that the monthly limit for importing goods to one postal address is exceeded (1000 euros or 31 kg). If there is this excess, then the goods are subject to customs duty in the amount of 30% of the value of the goods, but not less than 4 euros per 1 kg.

Left MMPO. — This status means that the parcel has left MMPO and is being sent to sorting center. From this moment on, regulated delivery times within the territory of Russia apply. Delivery times depend on the type of shipment and range from 7-11 days for parcels arriving in Russia by airmail, 8-20 days for parcels arriving by land transport.

Arrived at the sorting center. — In this center, parcels are distributed along the main routes in Russia, sealed, packaged and sent to their destination.

Left the sorting center. — This means that the parcel has been sorted and left the sorting center.

Arrived at the sorting center. — This status means that the parcel has arrived at the next regional sorting center.

Left the sorting center. — The parcel left the regional sorting center.

Arrived at the delivery location. — This status means that the parcel has arrived at the recipient's post office. According to the rules of Russian Post, a notice is issued on the same day stating that the parcel is at the post office. The postman must deliver the notice to the recipient no later than the next day.

Delivery to the addressee. — This is the final status, which means that the postal item has been delivered to the addressee against signature.

How to receive a parcel or postal item?

In order to receive a parcel or postal item, you need to go to the Russian Post office indicated in your destination and present a document proving your identity. This may be a passport of a citizen of the Russian Federation, a foreign passport, a military ID, a certificate of release or another identity document that temporarily replaces a passport.