The importance of the social worker profession: how to help people. Social worker

Reference

The social service provides services to elderly single people with second or first group disabilities, as well as those who are unable to fully care for themselves. Such people who are to be served by a social worker are called wards. Wards who have completely lost the ability to self-care are transferred to a home for the elderly (disabled) or under the supervision of the Center's nursing service social services. People become wards as a result of contacting SOBES, the Veterans Council, directly to the Social Service Center (CSS) or the Committee social protection, as well as as a result of a special inspection of the territory by a social worker in order to identify those in need of service.

Demand for the profession

Quite in demand

Representatives of the profession Social worker are quite in demand in the labor market. Despite the fact that universities graduate a large number of specialists in this field, many companies and many enterprises require qualified Social workers.

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Description of activity

The activity of a social worker involves organizing assistance to people and groups in difficult life situations, their psychological rehabilitation and integration.

Uniqueness of the profession

Quite common

The majority of respondents believe that the profession Social worker cannot be called rare, in our country it is quite common. For several years now, there has been a demand in the labor market for representatives of the profession Social worker, despite the fact that many specialists graduate every year.

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What education is needed

Average professional education(college, technical school)

To work in a profession Social worker, it is not necessary to have a higher professional education in the relevant specialty. For this profession, it is enough to have a diploma of secondary vocational education obtained from a college or technical school, or, for example, it is enough to complete special courses.

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Job responsibilities

Social worker identifies lonely elderly and disabled citizens living in the service area and in need of social support; informs them about the types of services provided by social service institutions. Provides assistance in obtaining advisory and information services. Provides social patronage to the population served. Organizes residential repairs and landscaping. Providing fuel, funeral services. Provides first aid. Maintains necessary documentation.

Type of labor

Mostly physical labor

As the survey results show, profession Social worker involves primarily physical labor. Social worker must have good physical training, high strength endurance and good health.

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Features of career growth

After a year of work and acquisition of the necessary experience, the social worker is assigned a rank with a corresponding increase in salary. After another three years, the bonus to wages is 10%, and after 5 years of work - 30%.

The social worker, whose job responsibilities will be discussed further, is hired and dismissed by the head of the CSO. Withdrawal from the state is carried out in accordance with the procedure established in articles 77-81 of the Labor Code.

General information

Persons who have:

higher;
initial professional;
secondary special education.

Persons who do not have training in their specialty may be involved in activities. The people who are to be served are called wards. Persons acquire this status when applying to the Veterans Council, Central Social Security Center or Social Protection Committee, as well as when a social worker identifies those in need of care during a special round. Persons in their care who have completely lost the ability to self-care are sent to a nursing home.

Social worker: responsibilities, employee salary

A CSO employee can carry out certain instructions for his wards. They may not be included in the list of responsibilities of a social worker, but they arise from general meaning his activities. Its essence is to provide support and assistance to lonely people and disabled people. For example, an elderly woman has difficulty moving due to serious problems with health. A social worker can take her to a bathhouse, after which the person will feel better and will be able to take care of himself. The day of a CSO employee begins with a phone call to his wards. The responsibilities of the social worker include finding out the instructions that need to be carried out and the list of necessary products. All information is recorded in a special notebook for each ward. At the end of the year, based on an assessment of the employee’s performance, he is assigned or not assigned a rank. In the first case, among other things, he can count on a salary increase. After another three years, the premium will be 10, and after five years - 30%.

Rank

The following categories are established:

Fifth category. It is assigned to an employee who has a professional (primary) education. However, there are no requirements for his experience. Also, category 5 are employees with complete secondary (general) education. In this case, they must carry out activities in their profile for at least three years.
Sixth and seventh categories. To obtain this category, an employee may have professional higher education. In this case, there are no requirements for his experience. An employee may also have a specialized secondary education. In this case, he must remain in the state for at least three years.
Eighth category. It is assigned to employees whose work experience is at least five years and they have a higher education in their specialty.

Important points

IN functional responsibilities A social worker's job includes providing everyday services to people in need of help. The CSO employee is directly subordinate to the head of the department, deputy director, and head of the center. The employee must be knowledgeable of federal, local and regional level, others regulations related to the regulation of its activities. A social worker, whose job responsibilities are contained in the relevant instructions, is responsible for his activities before the law. He must comply with the rules of the CSO, know the norms and regulations on labor protection, industrial sanitation, safety precautions, and fire protection. An indispensable condition for the high-quality execution of tasks is compliance with the requirements for organizing consumer services for the elderly and disabled. The employee needs to know the basics of the psychology of the wards and master first aid techniques.

Basic instructions

The professional responsibilities of a social worker include:

Provision of services that are included in the list of state-guaranteed services.
Compliance with the visiting schedule.
Identification of citizens in need of service and support.
Conducting a survey at the enterprise among employees.
Participation in the preparation of documents for employees who need it.
Informing employees about their responsibilities, rights and conditions for the provision of services.
Maintaining confidentiality in relationships with wards.
Execution of orders and instructions from the management of the Central Security Service.
Coordinating your activities with your superiors.
Timely warning of the onset of disability.
Petition for financial assistance to employees in need.
Filling out documentation in accordance with business management recommendations, making timely additions and changes.
Participation in public life CSO.

The rights and responsibilities of a social worker are regulated by the Labor Code of the Russian Federation.

Responsibility

In case of violation of labor discipline, the employee is subject to the provisions of Art. 419 TK. The timely performance of official duties by a social worker guarantees effective assistance people who need it. This attitude towards one’s activities has a beneficial effect on the atmosphere within the team, the ability to work and the interests of employees. The duties of a social worker must be performed conscientiously and clearly. In many ways, the timeliness of assistance often depends not only on general state the ward, but also his life.

Defining Criteria

To perform the duties of a social worker, it is not enough to have certain skills or knowledge. An employee must also have certain personal qualities. Formed moral and moral beliefs, objectivity in assessing the problems of the ward, honesty, tact, fairness, attentiveness, creative thinking, sociability, adequacy of self-esteem, tolerance, humanity, willpower, kindness, patience - this is not the entire list of qualities that a social worker should be endowed with.

Methods used in activities

The responsibilities of social protection workers are not only to provide the necessary assistance to those under their care. To carry out their activities most effectively, employees are required, in accordance with the Instructions, to develop and implement various methods, allowing you to study problems in more depth and detail and choose the optimal means of solving them. Thus, a social worker in a school, whose responsibilities are related to helping children, must act, among other things, as a consultant and, in some way, a teacher. Using an educational approach in his work, the employee gives recommendations, teaches demonstration and modeling of correct behavior, uses role-playing games, establishes interaction between student and teacher. Special attention deserve the duties of a social worker in a hospital.

In this case, a great responsibility rests on his shoulders. A person in a medical institution requires maximum sensitivity, care, and help. In this case, the social worker not only fulfills his duties in serving the ward. He also plays the role of a supporter or mediator in overcoming personal disorganization and apathy in cases where it is not possible for a sick person to do this on his own. The facilitative approach is aimed at explaining the situation, encouraging and focusing on mobilizing existing internal resources ward. During the recovery or rehabilitation period, this is of fundamental importance. There is also an advocacy approach to the activities of a social worker. In this case, the employee acts as a representative of the ward or a group of people in need. In this case, the duties of the social worker include, among other things, assistance in putting forward arguments and selecting justified charges.

Employee capabilities

The rights and responsibilities of a social worker are two categories that are closely related to each other. Using his powers, an employee can effectively carry out his activities, the purpose of which is to provide timely assistance to those in need. The rights of a social worker are established in Articles 1, 379-380, 353-369, 209-231 of the Labor Code. Its capabilities are also defined in collective agreement and the rules of the CSO. In the process of performing his activities, a social worker has the right:

Involve loved ones and relatives in providing assistance that goes beyond the scope established by the Instructions.
Receive information from wards about their health status and relationships with other family members.
Use the client’s personal data when filling out the necessary documentation.

International practice

Summarizing all of the above, we can conclude that the basis of the activities that a social worker performs are responsibilities. Ukraine, Russia and many other countries are taking part in a large-scale humanitarian program to eliminate poverty, provide primary education, stable support for the most disadvantaged segments of the population. As the experience of foreign countries shows, the need for a multifaceted, comprehensive social work especially high during periods of crisis. At these moments, there is a significant deterioration in the well-being of the majority of citizens. Ukraine, like Russia, has experienced such periods more than once throughout its history. However, the governments of these countries always strive to eliminate emerging problems. A special role in the implementation of this task belongs primarily to the social protection service.

Role of the State

On the issue of providing citizens real help The state today occupies a side, secondary position. At the same time, a social worker, on the one hand, serves people. It helps to overcome one or another specific problem. On the other hand, he is also in the service of the state. Power through CSO employees reduces social tension. To put it bluntly, the state, using a social worker, “calms down” the needy population. In this case, the employee is in sufficient difficult situation. Due to duty – professional and human – a social worker acts primarily in accordance with the principle of humanism. At the same time, he is responsible for fulfilling the state task of maintaining balance in society.

Finally

To perform his duties most efficiently, a social worker must possess various skills, abilities, and knowledge in such areas as psychology, medicine, sociology, and others. Only in this case can he be considered a worthy implementer of the set state goals. The skills and knowledge that a social worker possesses, in combination with his individual qualities, must be assessed using appropriate methods. Analyzing the results, correcting shortcomings, and filling in missing information will undoubtedly contribute to a more effective performance of one’s duty. The desire for improvement is manifested not only in the desire to acquire more extensive practical experience and theoretical knowledge. Of no small importance is the improvement of personal qualities, overcoming shortcomings, especially those that negatively affect his activities. Individual qualities employee act as the basis for successful interaction with the ward and are considered an integral condition of his professional suitability.

Social worker is a profession that plays a big role in modern society. It is no secret that the country's population is aging, and the material level and, for the most part, health status do not allow older people to live actively. Sometimes circumstances are such that the only person The person who connects the elderly person with the outside world is precisely the person representing the social service. In fact, it is thanks to this service that older people who have no one to rely on in life have the opportunity to communicate, purchase food and medicine, and necessary hygiene and household items.

It’s good when a social worker has an education or higher professional education, but, unfortunately, at present, people who have no experience at all are involved in serving elderly citizens and the disabled. vocational training. To perform this work, many spiritual qualities are required, and people most often come to this profession at the call of their hearts.

The social worker must be fully aware state laws, decrees and regulations on social services for disabled people and citizens. He must also impeccably comply with labor rules internal regulations And job descriptions. Guided by labor protection rules and basic safety rules, sanitation standards and fire safety, a social service worker can provide all possible assistance at the place of residence of his wards. It is very important that this is done not only without causing discomfort or irritation on the part of the elderly person, but also competently.

In his work, the social worker uses specialized knowledge, for example, the basics of psychology of older people. In addition, he must know the basics of first aid medical care.

The responsibilities of a social worker are primarily to identify among the population of the area allocated to them disabled people and elderly citizens who cannot do housework independently and are in dire need of service. Workers in this field constantly conduct surveys among the elderly, pensioners and disabled people in the territory entrusted to them, explaining to them their rights, which they can count on.

The duties of the social worker include paperwork, as well as contact with the relatives of the wards and the attending physician. He must maintain confidentiality in relation to his wards, arrange for financial assistance that is due by law to disabled people and pensioners. If necessary, he must take prescriptions from the clinic for medications at preferential prices, which is provided for this category of citizens. This is also part of his direct responsibilities.

The social worker is eagerly awaited, because often he is the only assistant in the house. He buys groceries and brings receipts, monitors his health and tells them good words on weekdays and holidays.

His responsibilities include maintaining reporting documents. Report your disability in advance, as this will allow you to find a replacement for the duration of your illness. We must not forget that this is an almost irreplaceable position - a social worker. His responsibilities are not limited to this, he accepts Active participation in the lives of the wards. Caring people who have chosen this profession completely manage the household for incapacitated people, replacing relatives who are absent or far away and cannot help their loved ones every day. They will lovingly prepare or heat up food, brew aromatic tea and help make the bed, and this is so important for a lonely person who is impatiently waiting for the call to ring and a social worker to come. His responsibilities include ensuring that there is water and, of course, warmth in the homes of their wards. If problems arise, they can contact the housing and communal services department and resolve issues on behalf of the person they are entrusted with looking after.

In addition, they hand over things for washing, dry cleaning and deliver them back, pay for writing letters at the request of pensioners, and bring newspapers and magazines. They are also faithful companions when organizing and can accompany an elderly person to events that the authorities organize specifically for this category of citizens.

Currently, the profession of a social worker is in high demand in the labor market. All more people need help, especially now in times of economic instability. This specialty is more of a vocation than a profession. The peculiarity of the profession of a social worker is that only compassionate, humane people who are ready to help the disabled, orphans, the elderly, and mothers of many children can do it. These most vulnerable segments of the population can receive advice from social specialists on various benefits and benefits. Social workers will not ignore people suffering from diseases such as drug addiction and alcoholism. In addition, workers in this area draw up all Required documents.

To identify those in need of material and everyday assistance, social workers conduct research. In their work they try in every possible way to involve public and government agencies, get them to make the necessary decisions. Among other things, the social worker is responsible for the program for the implementation of rehabilitation measures.

For those people who find it difficult to cope with problems of any nature on their own, representatives of this profession provide moral, legal and psychological support. We are talking about people who suffered in environmental disasters, military operations, fires, international conflicts, family quarrels, etc.

Social workers will purchase and deliver food and medicine, take things to the dry cleaner or laundromat, clean up the house or apartment, and even make repairs in living quarters for those who cannot do it themselves. Representatives of this profession will measure the temperature and blood pressure of their patients, apply mustard plasters, etc.

Unfortunately, despite the large scope of work, social workers have rather low salaries. And the role of such employees who strive to improve the living and material conditions of life of unprotected and vulnerable segments of the population is invaluable. This can be attributed to the advantages of the profession of a social worker. The downside is that such work is not considered prestigious by today’s youth.

Social workers celebrate their professional day on June 8th. It is on this day that people of this profession are thanked for carrying out a special mission.

Personal qualities of a social worker

Representatives of this profession are distinguished by such qualities as kindness, responsiveness, attentiveness, and the ability to empathize. To effectively perform his duties, a social worker must be sociable, emotionally and stress-resistant, neat, organized, restrained, honest, and fair. To win the trust of his clients, a social worker must have such qualities as hard work, dedication and responsibility.

What should education be like?

Anyone who chooses the profession of a social worker must be aware of moral, social and humanitarian issues. In addition, knowledge of such subjects as sociology, medicine, economics, psychology, psychotherapy, and ethics is required. To give legal advice, you must also have certain knowledge.

The type of activity a social worker has depends on what kind of education he or she has. To work with children, you must have a pedagogical education. Persons involved in solving legal issues need a law degree. A psychologist's education is necessary for those who will conduct telephone consultations. And those who will care for disabled people will need a medical diploma.

Place of work and career

There are quite a lot of places where representatives of this profession can work. This