Sdek - what does it mean sent to a transit city? What is a transit city?


When confronted with transport services, the concepts of transit, transit transportation and transit city are often mentioned. What do they mean? Let's understand the concepts in more detail.

Definition of concepts

Transit refers to the transportation of goods or the journey of passengers from point A to point B through intermediate points located along the way.
This definition is also interpreted as the transportation of goods without overloading at intermediate points.
Therefore, the transit city is the point through which the parcel passes. All cities through whose borders the cargo passes are transit cities, except for the place of departure and arrival.

This term is often found when tracking cargo of the transport company SDEK. But courier service clients should not worry if they see the current status of the parcel: “The cargo has been sent to a transit city.” The order will still arrive at its destination safe and sound.

Transit transportation: what is it and what is it for?

If you don't know what it means this concept and you can’t determine whether this type of service is right for you, we note that this term refers to the delivery of an order through several intermediate points.

Your parcel may itself have a transit status, in which case it is equated to passing transportation cargo That is, you need to deliver the goods to the designated point, and your cargo will be unloaded at an intermediate point.

Often this concept refers to the delivery of a parcel through several intermediate points. In fact, the transit is unloaded, and all transit traffic proceeds to the designated point of arrival.

In some situations, during transit cargo transportation, they can be used different types transport. In this case, the cargo is stored in a warehouse until the next shipment follows. The carrier shall pay all costs incurred as a result of such actions at its own expense. In this case, cargo transportation is called consolidated.

Cargo transportation through transit cities has a number of features:

  • the price for transit is much lower than direct delivery. This is due to a large number transported goods.
  • The carrier is fully financially responsible for the transported cargo, regardless of the stage of delivery.
  • The transit delivery process takes longer, due to frequent stops due to transit destinations.

Related to transit (1 value).

Transit trade. Transit message. Transit transportation. Transit car.

The transit train Arkhangelsk-Moscow will pass through Lopakhin station at two o'clock in the morning. Kaverin, Open Book.

During the war, transit ships almost stopped calling at Le Havre. Pavlenko, Barricades.

Granting the right of transit.

Transit visa. Transit countries.

Traveling to a destination with a transfer at some place. paragraph (about passengers).

Passengers on trains are increasingly transit passengers. A passenger will get out onto the platform, read the name of the station ---, and then big city and won't remember. Soloukhin, The Birth of Zernograd.

Designed for such passengers.

Transit ticket. Transit cash desk. Transit hall.

Going in transit (in 2 digits), without overloads at intermediate points.

Carried out without overloads at intermediate points.

Transit delivery of goods.

What's happened transit, transit this is the meaning of the word transit, origin (etymology) transit, synonyms for transit, paradigm (word forms) transit in other dictionaries

what is transit


transit



One who has a direct ticket to the destination;

1) Correlative in meaning. with noun: transit associated with it.

2) Characteristic of transit, characteristic of it.

a) Going in transit to the destination.

b) No congestion at intermediate stations.

4) Intended for transit passengers.

synonyms for transit


transit



temporary, transitory. Ant. constant

what is transit


transit



TRANSIT, transit, transit. adj. to transit, serving for transit (see transit in 1 ·meaning). Transit countries. Transit duties.

| Going in transit. Transit goods. Transit train.

what is transit


transit



Pertaining to or produced by transit.

(Source: Dictionary foreign words, included in the Russian language." Chudinov A.N., 1910)

Pertaining to or produced by transit.

(Source: “Explanation of 25,000 foreign words that have come into use in the Russian language, with the meaning of their roots.” Mikhelson A.D., 1865)

carriage; tr. duties - imposed for transporting goods through a country.

(Source: “Complete dictionary of foreign words that have come into use in the Russian language.” Popov M., 1907)

paradigm, forms of the word transit

transit



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Meaning of the word transit



transit

only units Transportation, movement of goods or passengers from one state to another through a third one lying on the way. Freedom of transit. Duty-free transit. Transit routes. ? Cargo is in transit.

Transportation of goods without overloading at intermediate points.

Large legal dictionary

Names, titles, phrases and phrases containing "transit":

Names, titles, phrases and phrases containing "transit":

Wikipedia

« Transit

"Transit"

Transit(, the preposition “through” “through” and the verb “trans+ire” “to pass” >

  • Transit is a branch of the economy.

transit

transit

in transit

in transit

in transit to India.

in transit

transit

Transit

in transit via Madhya base.

in transit

transit increased tenfold.

transits

transit drugs through Moscow.

transit

transit.

Source: Maxim Moshkov library

transit



See what “transit” is in other dictionaries:

TRANSIT- Relating to or produced by transit. Dictionary of foreign words included in the Russian language. Chudinov A.N., 1910. TRANSIT Related to or produced by transit. Explanation of 25,000 foreign words that came into use in Russian ... Dictionary of foreign words of the Russian language

TRANSIT- TRANSIT, transit, transit. adj. to transit, serving for transit (see transit in 1 value). Transit countries. Transit duties. || Going in transit. Transit goods. Transit train. Ushakov's explanatory dictionary. D.N. Ushakov. 1935 1940 ... Ushakov's Explanatory Dictionary

transit- TRANSIT, a, m. Ozhegov’s Explanatory Dictionary. S.I. Ozhegov, N.Yu. Shvedova. 1949 1992 ... Ozhegov's Explanatory Dictionary

transit- temporary, transitory. Ant. permanent Dictionary of Russian synonyms ... Dictionary of synonyms

Transit

Transit- I m. One who has a direct ticket to the destination; transit passenger. II adj. 1. ratio with noun transit associated with it 2. Characteristic of transit, characteristic of it. 3. Going in transit to the destination. Ott. Not having... ...Modern explanatory dictionary of the Russian language by Efremova

transit- transit, transit, transit, transit, transit, transit, transit, transit, transit, transit, transit, transit, transit, transit, transit, transit, transit, transit, transit, transit,... ... Forms of words

transit- transitive ... Russian spelling dictionary

transit- Syn: temporary, transitory Ant: permanent ... Thesaurus of Russian business vocabulary

TRANSIT


Ushakov's explanatory dictionary. D.N. Ushakov. 1935-1940.

See what "TRANSIT" is in other dictionaries:

transitor- transitor ... Dictionary of the use of the letter E

Transit- passage of passengers or transportation of goods from one country to another through an intermediate country. See also transit visa. Transit branch of the economy. Transit astronomical phenomenon, during which, from the point of view of an observer from a certain point, ... ... Wikipedia

transit- a, m. transit m. German Transit, lat. transitus passage, transition. 1. Permission to transport goods. Sl. 18. Transit .. in commercial calm means permission given to Merchants from the Sovereign to transport goods through the state, without inspection at customs ... Historical Dictionary of Gallicisms of the Russian Language

TRANSIT- (lat. transitus crossing). The right to transport goods from one state to another through a third, without marketing in this latter. Dictionary of foreign words included in the Russian language. Chudinov A.N., 1910. TRANSIT lat. transitus, from transire,... ... Dictionary of foreign words of the Russian language

Transit- in the Russian Federation, a customs regime in which goods are moved under customs control between two customs authorities of the Russian Federation, including through the territory of a foreign state, without the collection of customs duties, taxes, and also without application to goods... ... Financial Dictionary

transit- travel, transit transportation; transportation Dictionary of Russian synonyms. transit noun, number of synonyms: 1 transportation (20) ASIS Dictionary of Synonyms. V.N. Trishin ... Dictionary of synonyms

Transit- transportation of goods or passengers from the point of departure to the place of destination without reloading or transfers at intermediate points. Dictionary of business terms. Akademik.ru. 2001 ... Dictionary of business terms

TRANSIT- (from the Latin transitus passage), transportation of passengers and goods from one point to another through intermediate points ... Modern encyclopedia

Meaning of the word transit



Questions for the word transit in the crossword dictionary

transit

Economic dictionary of terms

transportation of goods and passengers through a point that is an intermediate, transshipment, transfer point between points of departure and destination.

Names, titles, phrases and phrases containing "transit":

Explanatory Dictionary of the Living Great Russian Language, Dal Vladimir

M. lat. bargain. transportation, passage of goods through the state, along the way, without marketing.

Astronomer. passage tube, or passage, for observing the passage of the luminary through the midday. Transit goods, - duty, - pipe.

Explanatory dictionary of the Russian language. D.N. Ushakov

transit, m. (Latin transitus - passage).

only units The passage of a celestial body through some. flatness, preferably through the meridian (astro. obsolete).

an instrument for observing such a passage, a passage instrument (astro. obsolete).

Explanatory dictionary of the Russian language. S.I.Ozhegov, N.Yu.Shvedova.

Transportation of passengers and cargo from one point to another through intermediate points.

Transportation of goods without overload at intermediate stations. The cargo is in transit.

adj. transit, -aya, -oe. T. train (in transit). T. passenger (traveling through this point with a transfer).

New explanatory dictionary of the Russian language, T. F. Efremova.

Transportation of goods or passage of passengers from one place - a country, region - to another through a third one lying on the way, or from one point to another through intermediate points.

Transportation of goods without overloading at intermediate points.

Encyclopedic Dictionary, 1998

TRANSIT (from Latin transitus - passage) transportation of passengers and goods from one point to another through intermediate points.

Large legal dictionary

Names, titles, phrases and phrases containing "transit":

(from Latin transitus ≈ passage, transition), transportation of passengers and goods from one point to another through intermediate points. On railway transport concept "T." applies not only to transportation, but also to trains and individual carriages. Transit cargo is usually transported by block trains passing marshalling and district stations without processing. On river transport concept "T." apply to transportation carried out within the boundaries of two or more adjacent shipping companies (direct shipping), as well as between ports and marinas of the same shipping company (internal shipping). Transit transportation is also carried out in mixed communications, which involve railways and shipping companies (river or sea).

Transport occurs in communications both within a country and between individual countries (transportation of passengers and cargo of one country through the territory of another to a third country). Establishment of transit international communications provides convenience for export and import organizations, frees them from reloading and reshipping goods, additional paperwork and payments for transportation at border points and ports. Transportation of goods between different countries carried out on the basis of agreements between these countries.

Names, titles, phrases and phrases containing "transit":

Wikipedia

« Transit" - Latvian football club from the city of Ventspils. He played in the Major League. Founded in 2006. The matches were held at the stadium of Ventspils Primary School No. 2 with a capacity of 500 spectators.

"Transit" is a Soviet feature two-part television film filmed in 1981 by the Sverdlovsk Film Studio. Starring Mikhail Ulyanov and Marina Neyolova.

Transit(, the preposition “through” “through” and the verb “trans+ire” “to pass” > participle “transitum” past, passing) is an important branch in the history of the past and modern world economy, which has a clearly defined intermediary character. Transit is the accounting of goods passing through the territory of a country over a certain period of time. Transit is an important price component of the logistics process of transporting cargo from manufacturer to consumer and has a complex multi-layer structure. The main problems of transit are compliance with safety rules, as well as a number of environmental, legal norms international and domestic level. Transit makes a significant contribution to the budget of many transit states, which themselves do not have significant resources and prefer to focus on logistics and the creation of infrastructure to facilitate the transit process.

In the context of globalization of the world economy, the concept of transit for individual states is significantly expanding due to adjacent industries, for example: transit of financial resources; transit of the full range of energy resources; transit information resources; end-to-end migration of labor resources; transit of knowledge and technology; transit of chemically active substances and goods of a prohibited group; criminal components of transit; etc.

  • Transit - transportation of passengers and goods from one point to another through intermediate points.
  • Transit is a branch of the economy.
  • Passage or Transit is an astronomical phenomenon during which, from the point of view of an observer from a certain point, one celestial body passes in front of another celestial body.
  • Transit is the process of transition of the political regime of a state to democracy. Mainly occurs during political modernization society. Characteristic of countries of the third wave of democratization.
  • "Transit" is a defunct football club from the city of Ventspils.
  • "Transit" is a 1981 Soviet feature film starring Mikhail Ulyanov.
  • Transit is a 2012 American action film directed by Antonio Negret.

Examples of the use of the word transit in literature.

Yes, because this is a key point for drug trafficking from Afghanistan through Khorog to Osh, which is the main transshipment point transit drugs from Central Asia to Europe, and only now Akaev has strengthened this section by stationing 500 border guards there.

Expressing concern about the scale and trend of increasing drug trafficking, the use of the territory of Central Asian states for their illegal transit, President Kyrgyz Republic Askar Akaev has repeatedly confirmed the determination of our state to carry out coordinated actions to target the drug business and provide constant assistance to the efforts of the international community in the fight against Afghan drug expansion.

Here is the list of tracked passengers, in transit or direct from Ashgabat to Alzamay during the period of interest to us.

True, there are five same rules that citizens of Ukraine can in transit cross Bulgaria without a voucher at all, having a visa from a third country, for example Greece or Turkey, or when returning home to Ukraine, but they must do so within 36 hours from the moment of entry.

Of the dekhkan class passengers, only a few got off at Kinakut, the rest are flying in transit to India.

Life flowed monotonously, her interests were concentrated on in transit goods - to the east to Irkutsk and to the west to Tomsk, to the south to Minusinsk and to the north to Yeniseisk, and to the gold mining industry in the taiga, especially the Yenisei region.

For now - only for now - our Western neighbors live largely at the expense of transit, cross-border trade, re-export, with Russia being the main actor in these operations.

Transit from Mandrake to Heraldry was to become very easy in the last days of the Great War.

Thirdly,” Nasita continued, as if I had not interrupted him, “even if the impossible happens, and the forces of the Vagabonds, having broken our defenses, seize our portals, deceive the super-reliable system of access codes and cope with equipment that is completely unfamiliar to them, which we are protecting from their encroachments have been going on for more than four centuries - even then their efforts will be in vain, since all troop movements on Hyperion will be carried out in transit via Madhya base.

This would have been very helpful, but Bond remembered that the passengers following in transit, are not subject to customs inspection.

Needless to say, with the establishment of the port at Uzun-Ada, on the opposite bank of the Caspian Sea, Baku transit increased tenfold.

And when the war really came to an end in November 1918, when the overcrowded transits on the seas and on land they returned soldiers and refugees to their native lands, and people in Copenhagen wandered around the city all day long, not noticing the pre-winter cold, and stunnedly hugged friends and strangers, and endlessly drank and sang in all the taverns and restaurants, and did not stop talking on the streets even at the sight of silent women in black - sailor widows from the port quarters, and students forgot to go to lectures, celebrating the immortality that had opened before them, and boys in short pants stopped waving wooden guns for a while - two weeks after In the forest of Compiègne near Paris, generals and politicians finally concluded a truce, Professor Bohr wrote to Professor Rutherford the most excellent and most reckless lines that he had ever committed to paper: Copenhagen, November 24, 1918.

According to criminologists, it is with his blessing that Solntsevo residents prefer to take control of the main channels transit drugs through Moscow.

Throughout April, the Germans demanded that the Swedes allow transit their troops to Narvik to the rescue of Dietl, but the Swedes did not give permission until the end of the fighting, although the train with medical personnel and food was allowed through.

Ironside, Chief of the British General Staff, informed Marshal Mannerheim that the Allied Expeditionary Force of 57 thousand people was ready to come to the aid of the Finns and that the first division of 15 thousand could arrive in Finland at the end of March if Norway and Sweden allowed transit.

Hi all! I'll add my story to the awesome deliveries section.

So, my friend asked me to buy his little one a hoverboard and send it to them in the city. (Advancing the questions - yes, you really can’t buy that model there).

06/22/2017 Having purchased this device, I went to the SDEK office and sent, attention, EXPRESS delivery (promised 2 days not counting the day of reception + it was already evening).

Already at the reception, I was “pleased” that the price of the shipment turned out to be 300 rubles more than on the website, and in response to my dissatisfaction with this, the employee said “I’ll measure it now” and delivery became cheaper by 200 rubles [and my heart feels that so many people liked it] . I was pleased to receive the receipt, sent the shipment number to my friend and went home.

06/25/2017 (3 days have passed) I am writing to a friend:

I'll go straight to the site. There is tracking through the website - but it doesn’t work! There is a phone number for calling through a mobile phone - it doesn’t work! I decided to call the “regular” number but didn’t get through!

06/26/2017 (4 days have passed) Tracking and mobile phones are still not working, but “in just” 15 minutes I was able to reach the operator (Op).

Me: -Where is the order, this is the number.

OP: - Sent today.

*I am deeply surprised*

Me: -I passed it on June 22, 2017, why haven’t they sent it yet?

OP: - So you passed it late in the evening and blah blah.

*What a fucking evening, after that there was still Friday, 2 days off and Monday*

Me: -Where can I get compensation for failure to meet deadlines?

*Because there was a “slower” tariff that was cheaper*

OP: -Fill out an application on the website and blah blah.

*And she repeated this as if under a spell, although, as it turned out, a complaint can be made in any office, but she didn’t want to tell me this. I asked for an internal number and said that I would file a claim against her*

"Good afternoon! The answer was provided to you earlier in another social resource. (Irina Nikogosyan, quality department manager)"

And only after taking a break from all the history sites where I wrote reviews, I found the following:

"Good afternoon! If the delivery time was violated, we will definitely bear it to the payer financial liability. Please specify your invoice number so that we can resolve the issue. (Irina Nikogosyan, quality department manager)"

Conclusion 1 - they are even too lazy to copy the text of the answer to other sites. Conclusion 2 - the quality service is aware of the situation. Conclusion 3 - they don’t know how to count, because the delivery deadline is the 26th, and it was already the 28th. (On some resources where the answer from them was posted, I left the order number)

Status Location Date

In the transit city of St. Petersburg 06/22/2017

Sent to the transit city of St. Petersburg 06/23/2017

Accepted in the sender's city of St. Petersburg 06/24/2017

Sent to the recipient city of St. Petersburg on June 24, 2017

Returned to the warehouse in the sender’s city of St. Petersburg 06/26/2017

This time I ordered a call back (surprisingly they called back within 5 minutes).

Me: - Such and such a number. Where is my order?

Op: -At the sorting point in St. Petersburg.

*I was VERY SURPRISED at this point*

Me: -Write a statement for your employee, *Name Last Name* work number, she lied to me.

Op: -What do you want from me?

Me: - So that you fill out the application and return the parcel to me, how can I pick it up tomorrow?

Op: -You can’t pick it up from there, you can only send it back to the collection point.

Me: -How long will it take?

*Hang on the phone for more than 10 minutes. Every 30 sec. they played me music and told me that I was important to them*

Op: -We don’t know where the package is, the employees can’t find it and don’t know whether it has been sent or is still with them.

Op: -I wrote a request to the quality service, they will call you back in 2 hours. If the parcel is still in St. Petersburg, it will be returned; if it has been sent, wait for its arrival.

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17 comments

We called SDEK and asked to cancel the delivery, it turned out that the cargo was already in Moscow (this is not the final destination), they told us that it would be sent back from there. and went silent for about a week. we called there again, it turned out that the manager forgot about our cargo and it didn’t go anywhere >< но разговаривала я в этот момент уже с другой девушкой и она мне как-то хитро насчитала тариф на меньшую сумму чем сказали до этого. и спасибо ей за это! единственный адекватный человек. и после неё уже груз наконец-то отправили в наш город.

This was our only experience and, unfortunately, unsuccessful.

Sent by sdek: processors, PS4 consoles, laptop (gs43), 22" monitor, radio stations (HAM). Once they were delayed for a day by agreement between the courier and the recipient. Everything arrived intact and on time.

There is also a transport company called MTS. I ordered an inflatable bed from OZONE, foolishly chose the transport company MTS, and regretted it. They promised to deliver in six days, but on the ninth I couldn’t stand it and returned the money.

Is MTS MultiTransService or MegaTransService or Mobile TeleSystems or MTS-Cargo?

Well, I have express, and it doesn’t smell like it for 2 days.

Well, idk. I have been using their services for 3 years now. There are 6-8 shipments per month, there have been no problems. But I order door-to-warehouse delivery on the website. The courier arrives home and picks up the cargo. The last shipment was this Monday (I’m in Moscow), they received it in Ivanovo on Tuesday evening. Maybe I’m just so lucky?))) And by the way, the same courier always arrives

I think for a large company they have few problems

Sdek delivered to me a couple of times. Chinese. OK, pretty fast

Ponyexpress delivered to me once. We talked for 2-4 days and it turned out to be 24. Kaef

Dhl delivered once from Moscow to Saratov. I'm crazy. 3 days and it’s here (sent Friday, arrived by courier Tuesday), but they also paid 2k.

My delivery from China by SDEK took 12 days instead. 26, and instead of the courier I had to pick it up myself, because it was not convenient for him.

If, instead of the culprits, they simply name operators, this is a disaster, but the office as a whole is a good indicator of the dementia of the management.

And, by the way. If I used the services of some office, I was satisfied - I recommend it to friends and write reviews. It’s just that in 90% of cases the quality of services is not there.

There was a music store. tools. famous road, branches throughout the country. I ordered a guitar. They were brought from Moscow, well, goats. In a week, could it be delivered? It turned out not. And I didn’t buy a guitar from them, because another one turned up.

And on the other side there is a telephone store, of which there are dozens in St. Petersburg, a small office. When I ordered for the first time, I was seduced by the price and location. They let me check it out properly and didn’t rush it. While checking, they communicated normally, answered questions about firmware, etc. without hesitation. As a result, I have already bought 7 phones from them for my friends + they give me a discount if the same phone is cheaper on the market than theirs.

I’ve read reviews about this cunning multi-move device many times(

Called from the quality service.

We don't know where your cargo is. We will be looking for him until Friday.

What does the status of sending to Aliexpress mean - transit in the destination country?

What does the status of sending to Aliexpress mean - transit in the destination country? Does this mean my package is in my country? Or where?

I often order something from Aliexpress. By express, of course. can hardly be called, since parcels take a long time to arrive, especially in lately. The waiting period for a parcel can last up to 3 months, and I receive it in at least a month, or even more.

In general, I don’t understand much about track tracking, I mainly see some specific points - the goods have departed from the country of departure, the goods are at customs, the goods have arrived in the destination country.

Transit in the country of destination - this phrase means that the goods have arrived in the country of destination, but can be anywhere - at customs, on the way to the place of receipt, or may already be at the post office.

As it turned out, transit in the destination country- this does not mean at all that the Aliexpress parcel is already in the destination country. The Aliexpress website is famous for its clumsy translation. And this phrase is also not spared from clumsiness. The correct phrase is: transit to destination country. And now we can talk about where the parcel is located. Transit to the country of destination is a very flexible concept. After all, the transit route of the parcel starts from China and ends right in the country of the parcel customer. And on the way to the customer’s country, the package passes through many intermediate points until it leaves China. The number of intermediate points can be seen in the picture.

As you can see, the parcel passed 10 intermediate points when tracking through the Aliexpress service before flying out of China.

Exactly. This shipment status notifies you that the package has arrived in your country and at at the moment it may be at customs or has already been transferred to delivery throughout the country for further delivery to you. If the seller has given you a tracking number, you can go to the post office website and check exactly where your package is.

Delivery Service Express Courier SDEK - review

The company that needs to be kicked or express package in 40 days.

Hello my dears! I flew into space on my burning ass, so I came back and decided to write a review about the reason for my space travel. And the service set my butt on fire SDEK delivery. No. Express courier delivery service SDEK. This is important.

It all started when I, unsuspectingly, placed an order on Aliexpress. And the Chinese couldn’t come up with anything better than sending my parcel to this devilish company. Although at that time, SDEK for me was not yet a shaitan company, but only some new delivery option. First things first.

Parcel and its tracking.

So, when shipping, in mid-April, the seller gave me a strange tracking number. Google, come here! Google reported that SDEK is an office similar to SPSR, but not related to Russian Post. I was happy, because courier delivery and independence from our mail - what else is needed for happiness?

But that was not the case.

It started with the first tracking status appearing exactly 7 days after dispatch: the parcel was in the city of Hangzhou. After 2 days, the parcel “left the transit city” and went home from Hangzhou. That's all. Two days passed, a week, 10 days. Silence. Two weeks have passed.

Let me remind you that SDEK positions itself as express delivery.

I decided to go to the SDEK website and check the order information there. Well, maybe something happened on the road, it happens. First, I wrote to the online chat. I was asked to wait a little. All the consultants were so busy that they could not answer me right away. Immediately - this is within an hour, because that’s how long I kept the chat tab open in anticipation of the king’s condescension. I didn't wait.

Then I “ordered a call back”. There is such a thing on the SDEKA website - you fill out the fields (name, order number, why, specifically, you are calling, etc.) and they call you back. I ordered this call without expecting anything, you understand. But surprise! Not even five minutes had passed when a lady from Novosibirsk called me (as the city code auto-determiner showed) and introduced herself as a consultant for the SDEK company. Mentally cursing at myself that I didn’t think of “throwing them a homeless person” right away, I asked my question, namely: “Where is my package at the moment?” The consultant told me that the latest status of the parcel is “Sent to a transit city from Hangzhou”. Thank you, it really helped! But I’m a clingy and boring woman, everyone knows that. I asked: “Where were you sent? To which transit city?” And then it began.

D: This means that the parcel has been sent to one of the intermediate points.

I : That's understandable. Where exactly? To China or already to Russia?

D: I can't give exact information. Perhaps the parcel is still in China, or is going through customs in Russia.

I: And the fact that the parcel has not reached the intermediate point for two weeks is normal, is it how it should be? Could it be that she was lost?

D: Don't think. But I don’t have exact information yet. Wait.

By the way, it was Jen Psaki. 100%. I think if the phrase “I’ll check with my office” was appropriate in the context of the conversation, she would have used it. In general, the conversation with the consultant did not bring me anything.

A couple of days after it, it suddenly dawned on me: I need to write to the seller to find out! Maybe the Chinese SDEK will be more competent. I wrote it. So, I came across the seller - a smart guy, he immediately replied that he was very sorry and would definitely sort it out. And maybe it was a coincidence, or maybe the Chinese did some work, but the next day my parcel finally arrived in Manchuria. Hurray, 17 days later!

And a day later - in Zabaikalsk. I wanted to be happy, but I couldn’t: the parcel remained stuck in Zabaikalsk for another five days. And then I went on a very strange trip to Irkutsk. It's strange because this status was shown on the Aliexpress website. And on the SDEK website, the cargo was sent from Zabaikalsk and is still hanging. What is this, anyway?

But I already knew what to do. I again ordered a call back - now the package is in Russia, there should be more information about it. They called me back promptly. Again from Novosibirsk. This time, the consultant girl herself started the conversation, saying: “I see that your package is now in Irkutsk.” Yeah, that means they know. This makes me happy.

Me: And when will the parcel reach me?

D: The delivery date is set for May 17, but. (the girl logically understood that the parcel would definitely not reach me in 3 days) there may be slight delays.

Me: Approximately how long will it take for the parcel to arrive in my city?

What do you think she answered? Five points.

D: I CANNOT GIVE EXACT INFORMATION.

I no longer knew if I was angry or funny. I am a powerful ethicist - and I am confused in my own emotions! However, the very next day the parcel flew from Irkutsk to a transit city. Yes, why do we need to constantly kick you?!

The next day I was in Moscow. Well, I think that’s it, now it’s all right away to me, I’ll get it tomorrow or the day after tomorrow.

A day later, May 17, the day on which the deadline for delivery was set, the parcel left Moscow. And on the website there was an inscription saying “Delay”. I, of course, understand that this is not just a delay. This is an express delay, everything is like with people.

May 18, my shipment was tracked. Tadadadadaaaaammmmm! IN PYATIGORSK. WHAT THE FUCK. Yes, what about your logistics, why so many intermediate points?!

May 19 - hurray, the parcel has arrived in the destination city! The 19th was Friday. In the morning, seeing the changed status, I, like Hachiko, waited for the call, listened to every sound that my phone made. But, alas. At 10 pm, I. I ordered another call back. The lady on the phone told me that she could only coordinate delivery on Monday. And everything would be fine, but.

I didn’t argue - it was too late. We agreed that the courier would arrive on Monday from 11 to 14. Yes, that’s exactly the perfect time period the consultant girl assigned to me. This way and only this way. In response to requests to shorten the interval, there at least from 11 to 12 or from one to two, I was sent and was offered to schedule delivery for another day. Noooo. Monday, so Monday. Basically, I wasn’t going anywhere in particular anymore.

Courier and delivery.

So, on Monday, May 22, I already knew for sure that I would write a review for this company. I expected that at least everything would go fine in my city, that the parcel would be delivered without an emergency and that I would give at least two or three stars. Well, well. So I’m sitting on Monday, writing my thesis, waiting for the courier to call.

11:00 - no call. Well, I think it's early.

12:00 - silence. I try my best to pretend that I am completely immersed in my thesis.

13:00 - no one! More and more often I look at the SDEK website, in the hope that something happened there. I admire the status “On delivery by courier” and close the page. It's getting hot somewhere behind.

13:30 - I call the local SDEK office. They don't answer the phone.

13:45 - I call, write to chat, order a call back - no one answers anywhere.

14:00 - I finally call the local office!

The phlegmatic guy first asks for your last name, then your first name, then your address. I try my best to be friendly and call them obediently. And then comes the brilliant question:

When will you be home?

Whaaat. WTF?! I was so dumbfounded that I couldn’t find it best question, how:

Well, so that the courier delivers the parcel to you.

(Are you serious?! Oh, that’s what would have happened if I hadn’t called, huh?).

Now! Coming soon! I've been sitting at home all day, waiting for your call! From 11 o'clock.

Girl, don't swear.

Impressive dude. Probably the painful ethics of emotions. I couldn’t even stand the raised tone and interrupted. After all, I didn’t even scream (I screamed when I hung up).

And about 15 minutes after the conversation, as if by magic, the courier called me and said that he had arrived at the house.

I took my passport and went out. It's like this:

The passport was of no use. The courier quickly asked me to sign and left. Well, we've seen it through.

  • The express parcel took 40 days to reach me! Now the Russian Post is probably in shock - the sudden competition for the curses of residents.
  • Once I tensed the Chinese.
  • Three times I talked to Novosibirsk - three times I was not satisfied with the conversation.
  • And the parcel arrived in a regular box (I will definitely show you what was in it)))). The fact is that our mail would have delivered it faster and more calmly.
  • Accordingly, complete disappointment in this delivery service.

And I tell you, dear ones, don’t get involved with them! Well, their forest!

P.S. You won’t believe it, but literally now, as I’m finishing this review, I received a call on my phone - from a familiar Novosibirsk number! When I looked for them in panic at two o’clock in the afternoon, they didn’t call me back. And now, apparently, it has come to them. Well, it’s good that not in 40 days!

Thank you for listening to my “confession” to the end.

Thank you for such an emotional and detailed review. I would like to note that you provided all the information in a correct and understandable form.

I understand you, it’s difficult to interact with a company when in response to all questions you hear “We don’t have information or I can’t give accurate information.”

Please allow me to explain why the staff were unable to provide a clear answer.

Our company delivers all parcels from China only within Russia. Tracking statuses when the order is located in China sometimes mislead even our company employees.

We learn all the information only from the carrier of the order from China to Russia. Sometimes this goes through managers in Russia, sometimes through employees in China. But the fact remains that only the carrier himself knows the exact information.

You mentioned Manchuria.

I already encountered similar situations last week.

As the manager explained, there were problems with customs clearance in Suifenhe. The border zone in Suifenhe was completely closed and, to save the situation, parcels were sent through Guangzhou to Manchuria for customs clearance. For this reason there was a delay.

All the information I provided above in no way relieves us of responsibility. We must provide only reliable data, and if it is not available, find out and inform the client.

Please tell us the invoice number so that we can understand which managers were unable to answer your question and which city did not take into account the pre-agreed delivery date.

Regarding problem analysis. I completely agree with you and am not saying that all our problems are isolated.

No, there is common problem- violation of the delivery deadline (example). Of the total volume, the percentage of orders delivered on time or earlier is 97-98%. The remaining 2-3% is the courier being late, the parcel was delayed on the way. And in order to understand at what stage the delay is occurring, which part of our company is responsible for this, I will need an invoice. A method for solving problems from the general to the specific. (Elizaveta Uskova, quality department manager)

t_simutina I have already received my parcel, what was on the way does not matter to me anymore. You better help the people who are still waiting☺ It will be better for everyone☺☺☺

Our company delivers parcels from China only within Russia.

Please provide the shipment number, we will request information from the carrier. (Elizaveta Uskova, quality department manager)

DeltaX special thanks to you for your feedback, by the way, he smiled and suggested how you can at least try to contact the delivery

The answer is provided in your review. (Elizaveta Uskova, quality department manager)

A kindergarten, not a delivery service. I've used their services twice and don't plan to use them again.

Hello! Today my review will be about the SDEK delivery service. I have heard a lot, or rather read, about this company and the impression I have about it is far from pleasant.

The story of how SDEK ruined my holiday, like many other people who chose their delivery service


Today I want to tell you about the SDEK courier delivery service. Previously, I only used the services of the Russian Post; somehow it never occurred to me that I could use other delivery services. I'll start with a little background on why I still had to use the services of SDEK.

just not SDEK

So. Order from China. Unexpectedly delivered by this particular service. And so it began. The first time I came was a week after the parcel arrived at the local delivery office. The result is that we cannot find the parcel, we will call you back. OK. Silence for a week.

I wouldn't wish such delivery on my enemy!


Shitty company! Order number 1044303412 delivery was scheduled twice, never delivered, the operator only apologizes, cannot explain anything, the child skipped school for two days because of the SDEK company, because we are working and cannot wait for delivery. Such things. I wouldn’t wish such delivery on my enemy!

and they also say that the Russian post office does not work well.

I remember I created a post about how TK was taking my parcel somewhere. I ordered from Moscow, delivery by air. I mean, in a maximum of 2 days I should have had it... what do you think? ended up in Omsk, in my name. what did I do? At first I wanted to write a complaint. Then I decided to follow a peaceful solution. I printed out a photo of the courier receipt from the sender and sent it to SDEK. There the girls scratched their heads and were very surprised, they promised that in a maximum of 3 days I would have it and they would naturally recalculate the delivery. this was 3 days ago. This morning I decided to use the track number to find out where my parcel is...

StatusLocationDate “In the transit city” Istra 03/21/2017 “Received in the sender’s city” Moscow 03/21/2017 “Sent to the transit city” Istra 03/21/2017 “Received in the recipient’s city.” Ready for issue" Omsk 03/22/2017 "In a transit city" Omsk 03/27/2017 "In a transit city" Omsk 03/28/2017 "Sent to a transit city" Omsk 03/28/2017 "In a transit city" Novosibirsk 03/29/2017 "Sent to a transit city" Omsk 03/29/2017 " In the transit city" Novosibirsk 03/30/2017 "Sent to the transit city" Novosibirsk 03/30/2017 "In the transit city" Krasnoyarsk 03/30/2017

I got the impression: Omsk, where is Zarinka? not at your place? ok, I went to Novosibirsk..

comes to Novosib - but my mistress doesn’t live here? No? Damn, well then I went back to Omsk, damn, and here she’s not here, I’ll go back to Novosib... where and where do you say? in Krasnoyarsk. oh well... see you soon... you never know..

and laughter and sin. It takes cargo from Moscow to the railway for a maximum of a week. and he can leave Omsk in 2 days... at the same time, I sent a courier as early as March 17... here's a transport company for you... it's better to order *** by mail.

Mobile application "Happy Mama" INSTALL FOR FREE

Last year we mailed gifts to loved ones on New Year. As a result, we received it in Moscow in 10 days, in Omsk in about 5 days. Despite the fact that online you can track where the parcel is at the moment. I remember I was happy as an elephant)))

General questions about delivery and tracking - 17


The topic was created automatically, as the previous one has accumulated large number messages.

Mini FAQ or answers to frequently asked questions:

Chapter "Articles" to help buyers and beginners.

You can also contact Help Center, selecting the desired section to resolve customer problems.

Every AliExpress seller is required to guarantee timely delivery of goods. If you purchased an item from AliExpress.com but did not receive it within the timeframe specified by the seller, you are entitled to a full refund. The maximum guaranteed delivery period is 60 days (90 days for delivery to Russia). The Buyer Protection periods may vary for different sellers, but do not exceed 120 calendar days.

You can see the protection period on the page of each order.

According to the rules of the UPU (Universal Postal Union), the IPO (international postal item) track number consists of 9 numbers and 4 letters.

Track number structure: XX*********XX, where X are letters and * are numbers.

The first two capital Latin letters indicate the type of postal item. Here are the main ones:

LA-LZ - unregistered MPO weighing less than 2 kg (small package). Not tracked.

RA-RZ - registered MPO weighing less than 2 kg (small package). Tracked.

CA-CZ - registered MPO weighing more than 2 kg (parcel). Tracked.

EA-EZ is a registered IPO, issued as an express shipment (EMS). Tracked.

Next, the track number indicates an eight-digit digital unique IPO number. According to UPU rules, it cannot be repeated for at least one year. The last (ninth) digit is a verification code calculated using a certain mathematical function of the item number.

At the end of the track number, two capital Latin letters are also indicated, which abbreviated the country of the sender.

For example: CN - China, HK - Hong Kong, SG - Singapore, GB - Great Britain, DE - Germany, US - USA, etc.

Question: checksum is correct)

Answer: Sellers reserve track numbers in advance, so issuing you a track number means that your package has been assigned a track number and is packaged. As parcels accumulate, they are sent to the post office. If 7 days have passed since you received the track, and there is still no information, then you can hurry the seller. If 10-14 days have passed and the track is still not tracked, you can open a dispute for a full refund.

Question: The seller gave a track, but it is not tracked ( checksum is incorrect)

Answer: There may be several reasons for this.

First: if the order amount is small (up to 7-10 dollars, and sometimes up to 5), then the seller could save (the track is quite expensive, about 2 dollars) and send it by regular mail without a track. In this case, you will have to wait and monitor the order protection timer.

Question: The parcel is stuck in China (at the Export stage)

Answer: Exports can last up to 3 months (the peak occurs during holidays, and also slows down at CCP congresses ( Communist Party China)

Question: There are many statuses like "Packaging", "Export, Sorting" or sorting/packing after the "Sent by airmail" status.

Answer: This is a glitch of China Post, you don’t need to pay attention, you have to wait for import in the destination country.

Question: I can’t understand what kind of track the seller gave?

Answer: See what the seller wrote in Remarks.

There are several registered shipping methods on the Aliexpress website. All of them are known, such as China Mail, EMS, DHL, USPS, etc. However, in China there are a lot, a huge number of small transport companies. And some sellers find it more convenient to work with such non- big companies. Each seller can choose their own. This method is indicated on the Aliexpress Sellers Shipping Method. That is, in Russian, shipping by a transport company is at the discretion of the seller. That is, this is not the name of a specific company, but a designation that the seller sends the goods by some alternative method at his discretion. One of such companies is Ws-shipping.com Service, which provides fake parcel tracking information, and is therefore included in the list of fake tracking sites. Tracking of such tracks can only be seen within the territory of China up to the “export” status.

Where can I track a package sent by Sellers Shipping Method?

The seller provides a link to the website where you can track such a parcel in the Logistic Information section of your order. The tracking number is also indicated there. Often the track is not international and is intended for tracking on the website of this particular company. This means that you will not be able to track it, for example, on the Russian Post website. Sometimes, upon leaving China, the seller may also issue an international track. Among the popular companies that sellers ship on Aliexpress through the Sellers Shipping Method, we can recall: WeDo Express, YANWEN Logistics.

The statuses of shipments on these sites are taken virtually out of thin air.

A clear sign of “fake” is also the similar statuses of different parcels, the dates of which follow at regular intervals.

What is Aliexpress Saver Shipping?

Parcels that were previously sent by the seller without a track, using various private logistics transport companies, are now delivered to the Aliexpress transport hub also without a track. Aliexpress then sorts these usually small parcels and packs them into one larger parcel, resulting in a one-size-fits-all bag. This bag is then sent as a separate package.

The difference between Aliexpress Saver Shipping is that this bag receives its own track ZA111222333HK. The parcel (bag) was successfully tracked throughout the entire journey and, it would seem, one could only rejoice. However, this is not an individual track of your parcel, but a combined track of a large bag. Upon arrival of such parcels at the post office, the postman begins to sort small, trackless parcels from this bag and prepare them for delivery.

Having tracked your parcel on the Russian Post website, you will come to receive it via track (it would be a good idea to print out a notification from the website), where the operator will tell you that there is no such parcel, and there is no such track in the database at all (and this is true. Let us remind you — this is the track of a big bag).

Since the parcel has the status: Arrived at the place of delivery, it will be difficult to count on a refund from Aliexpress. By entering Aliexpress delivery Saver Shipping, the trading platform shifted all the problems with bad work mail to recipients and, in fact, to Russian Post. As a result, Aliexpress will reduce payments for disputes to buyers. The best thing to do is not to use Aliexpress Saver Shipping at all. Avoid lots where this delivery method is indicated as the main one.

Question: The parcel was imported and a record appeared “To transfer to customs it is necessary to clarify the data”(only for residents of the Republic of Belarus)

The same thing that was previously called Placed/returned to/from the customs control zone.

If there are any entries in the table, then read them carefully - release is authorized, submitted for manual inspection, etc.

If the recording has been transferred to the temporary storage warehouse, a letter may arrive to clarify the information on the parcel. The waiting period for a letter is up to two weeks.

Answer: This is a receipt that you receive at the post office when sending a parcel with the data of the sender and addressee, or a document drawn up by the seller, which also contains this data, and must be stamped. These documents can only be in the form of a scanned image, but not in word, excel or other format.

How to request an invoice from the seller:

Please, send me a scanned copy of my invoice (good"s shipment).

The practice of working with China today is such that an invoice is a contract in a greatly abbreviated form. It usually indicates the production time of the goods, the amount of the advance payment and the goods that the Chinese side undertakes to supply. At the same time, sanctions for improper execution of agreements are not specified.

The Chinese are resisting in every possible way the conclusion of a full-fledged agreement, since they do not want to bind themselves to contractual obligations and be subject to sanctions for improper implementation. Therefore, instead of a contract, they offer their own version of an invoice, which has no legal force.

Russian Post, support hotline, Call center (quality line):

8 800 200 58 88 - Help service of the Federal State Unitary Enterprise "Russian Post",

8 800 200 50 55 - Help Desk " EMS Posts Russia"

Hello. Help with this question, the parcel was received by track in the USA and did not reach me. The seller has been silent for 2 days, what should I do?

Grandfather Vovan, and my Malaysian parcel showed up! And right away in St. Petersburg, in Pulkovo. It was hanging for export for 3 weeks, I hope it reaches the department as soon as possible.

So here are the questions -

Tell knowledgeable people. Tempered for Aliexpress car radio, the package is delivered by CDEK. Track ZESZE2017524204YQ

On the company’s website it has the status: Sent to the transit city of Yiwu (Jinhua) 05/12/2017

On a couple of sites with the numbers 24 and 17 in the address (as far as I remember, other sites for tracking cannot be indicated here) - the parcel goes through Kazakhstan. Since the 22nd it has been undergoing customs clearance in Almaty

So here are the questions -

1.why and is it normal that it goes through Kazakhstan?

2.Why does customs clearance take place in a transit country?

3. Does it mean that having gone through customs clearance there and being on the territory of the customs union, there will be no further customs clearance in Russia?

4. How long to wait for its appearance in the Russian Federation?

The passage of parcels through CU customs does not mean anything suspicious at this stage. It happens, but rarely, that parcels to Belarus go through the Russian Federation; once I came across a message about customs clearance through Kazakhstan.

According to the rules of the Customs Union, in general, there should not be a secondary inspection, but it is impossible to say for sure, since express couriers fall under the new inspection rules introduced by the Federal Customs Service from January 1, 2017. Now, judging by the reports of our users, parcels have begun to move by sorting , but again, it’s all a matter of chance. For some it goes through quickly, while others wait until the end of the protection period.

and my saga continues with a parcel going, instead of Belarus, to the USA. But it's strange that it appeared new status parcels (California, USA), but the current location is still China. What would that mean?

I paid for the goods on May 15th. The track was assigned on May 20 (RM523101862CN). The parcel is not tracked. The seller assures that he sent the parcel. Should you worry? Or is this normal practice?

bad9066, 5 days is not yet a deadline, it is traditional to start worrying when 10-14 days have passed since the track was issued

I ordered three pieces of silk from a store with a good rating. I checked the store on this site and two more. The seller gave a valid international track. All trackers known to me indicated that the parcel was accepted on May 21, and on May 22 it arrived at the sorting center in Shanghai. Ali also noted that the parcel was on its way. Suddenly, on May 23, the seller reports that one of the silks is out of stock and offers a replacement. Naturally, I ask how he will replace the goods in the package that has already been sent. The seller turns on the fool, invites me to wait quietly and confirms that all three cuts are in the parcel, which is now in Shanghai. However, on the PR website there is no information about the acceptance of this parcel. I think it was here that I read that the Chinese are somehow falsifying data on the movement of parcels, and Ali is involved in this. Apparently, I have just such a case.

And more about tracks like ZA. H.K. I have already received three such parcels. After being sent from China, they were no longer tracked, but were noted upon arrival at my post office. Notifications are made on them and you receive them strictly according to your passport, like a regular insurance parcel. They take longer than regular international parcels.

Crimchanka

Mirka, this means that California is in China, and you are not good at geography. Heihe is located in Russia. Oh, I’ll buy a China globe to track parcels, just to be on topic.

ZESZE2017642383YQ this is the track. From the first day it writes the current location in Russia, but for some reason in Heiehe. Where is Heihe in Russia? Maybe I'm not good with geography

Crimchanka, the same garbage with the same product (car radio) It is written that it is located in Russia in Heihe.

If you believe the information on the Cainiao website, the parcel is coming from China to Russia. True, at the moment there is not a single status about Heihe.

Heihe is a city in northeast China, located opposite the Russian city of Blagoveshchensk, with which it is connected by regular river traffic. Between Heihe and Blagoveshchensk only 800 meters. Currently, the city is a zone of free Russian-Chinese trade with visa-free regime for citizens Russian Federation.

I think that due to such proximity to Russian Blagoveshchensk, there is information about the location of the parcel in Russia, and most likely somewhere there is a warehouse of the store where you made the order.

Crimchanka, thank you very much, now it’s clear

Hello everyone.. the seller gave the track RU718712337CN on May 2 immediately on the day of payment. they write accepted for shipment. moving nowhere further. is this normal?

Vlad, no, this is not normal. The track is registered in email. form in the postal system and nothing more.

Information from the topic header:

Question: The seller gave the track, but it is not tracked (the checksum is correct)

Answer: Sellers reserve track numbers in advance, so issuing you a track number means that your package has been assigned a track number and is packaged. As parcels accumulate, they are sent to the post office. If 7 days have passed since you received the track, and there is still no information, then you can hurry the seller. If 10-14 days have passed and the track is still not tracked, you can open a dispute for a full refund.

Kotka

verovitanika

Hello! If it’s not difficult, please tell me: I am receiving parcels from different sellers, sent at approximately the same time, and all of them have the status “Processing, Arrival at location” international exchange"This status is after passing workshop 1 of Vnukovo. What does this status mean - the parcels were sent back or what?

No, after customs, the parcels are sent to the Place of International Postal Exchange (IMPO), and from there to the sorting center and further.

Parcels of type RU. RM (RR) are not tracked throughout Russia (they are assigned an internal track like RB. RU, which you will see when receiving the parcel), the statuses about arrival and passage are fake.

Kotka, after this status there will be no more information. Now we just have to wait and hope that the parcels will arrive.

verovitanika, the fact that the product registered the track, but did not deliver the parcel to the post office on time.

Thank you very much for your answer.

dilannox, Thank you! I'll wait, I hope they come

Dayana, such tracks are not tracked in the destination country. The parcel is coming like a simple letter. Therefore, just keep an eye on the protection in your order and, if possible, extend the protection. If the package does not arrive before the end of protection, then open a dispute for a refund of the amount paid.

Tell me, please, the seller gave a strange tracking number: LAOCC100105971YQ=RL001176668LA

The delivery service is: Enterprise des Poste Lao

If I register a track on Alitrack RL001176668LA, then Alitrack does not determine the delivery service at all and there is nothing to choose from the list - it is not clear what to put.

If I register the track LAOCC100105971YQ, Alitrack automatically selects delivery: SDEK, but the parcel is still in China.

What to fill in in this case, what kind of delivery?

Irene, Track code "RL001176668LA", belongs to the logistics company "Lao Post".

The track codes of this company are tracked only when the parcel is in the sender's country!

After the parcel leaves the territory of the sender's country and arrives at the destination country, such shipments are re-marked with untraceable track codes (relevant for delivery by mail) and are no longer tracked.

As a rule, mail items from Lao Post are delivered in 30-50 days (plus or minus, usually plus).

Tell me what could be wrong with the track RI645386072CN

When tracking, it lights up red “The checksum does not meet the requirements, the code may be fake,” but it is being tracked, has anyone had this happen? what does it mean. If it weren’t for tracking, I would have already kicked the seller for the left track, but there is movement here.




Disadvantages: irresponsible, it’s impossible to get through to them, they take a long time to deliver, they don’t care about your cargo and you at all!, a company of mental retards and idiots! answer clearly, it sucks!

THE WHOLE TRUTH ABOUT SDEK!
WATCH AND DO NOT USE THIS CRAP!
NOT FOR ANYTHING AND NEVER!
Guys, not a good day! Greetings to everyone and I want to inform everyone! SDEK sucks! I advise suppliers and recipients in particular to refuse the services of this bullshit company and save your time, money and nerves forever! On March 2, 2017, a car parts supplier from Moscow sent me the necessary spare part. The deadline for delivery was 03/6/17, this is how everything looks on the website at the moment! Right now!:

Invoice number

Track

Invoice No. 10035623

Creation date: 03/2/2017

FromMoscow

Where to Veliky Novgorod

Deadline for delivery: 6.03.2017

On the way. Delay.

Current state: "In a transit city", St. Petersburg, 03/6/2017

Delivery details

StatusLocationDate

"In the transit city" Moscow (On Kuntsevskaya) 03/2/2017

"Sent to transit city" Moscow (On Kuntsevskaya) 03/2/2017

"Accepted in the sender's city"Moscow3.03.2017

"Accepted in the sender's city" Moscow03/5/2017

"Sent to the recipient's city" Moscow03/5/2017

"In the transit city" St. Petersburg6.03.2017

Delivery time has been extended. If there is no movement of cargo, the planned delivery date can be found out by calling the hotline 8 800 250 0405. SDEK company apologizes!

Thank you for contacting our company!

On the morning of the 6th I called the operator via the Internet, they told me that the spare parts will be delivered before 18-00, wait for an SMS, so there is no SMS. In Veliky Novgorod they work until 19-00. I call the next day in the morning! They tell me that they will find out everything and call back in an hour, an hour and a half passes and there is no call, I immediately say that I will write a claim, I call again myself via the Internet, the call is blocked! I’m writing to chat about the cost of delivery (need to be clarified in order to file a claim) - we’ll respond in an hour! I’ll find out everything myself in five minutes by calling the pick-up point in Veliky Novgorod! the answer comes in the chat in an hour and a half! I answer - I found out everything myself, the cancer on the mountain will whistle faster! as long as you answer!

Delivery to the addressee

Delivery to the recipient

Means the actual receipt of the postal item by the recipient specified in the postal item.

Flew to destination country

The postal item will be handed over to the post office of the destination country for delivery to one of the places of international postal exchange, and subsequent import/export operations.

Departed from the airport


The following status will not be displayed immediately upon arrival at the airport of the destination country, but after the mail item arrives and is accepted (unloaded, processed and scanned) by the postal service.
This may take from 3 to 10 days.

The postal item has departed from the airport of the sender's country and is heading to the destination country.

After the parcel leaves the territory of the sender's country and arrives at the destination country, such shipments are re-marked with untraceable track codes and are no longer tracked.

When the parcel arrives at your post office, you will receive a paper notification with which you need to come to the post office and receive the parcel.

Released by Customs

The customs clearance procedure has been completed, and in the near future the postal item will be handed over to the post office of the destination country for further delivery to the recipient.

Ready for shipment

Ready to ship

Means that the postal item is packaged, marked and will be sent soon.

Detained by customs

This operation means that the postal item is detained by FCS employees to carry out measures to determine the purpose of the postal item. When receiving goods by international mail during a calendar month, the customs value of which exceeds 1000 euros, and (or) the total weight of which exceeds 31 kilograms, in part of such excess, it is necessary to pay customs duties and taxes using a flat rate of 30% of the customs value of the goods , but not less than 4 euros per 1 kilogram of their weight. If information about goods sent to MPO is missing or does not correspond to actual information, this significantly increases the time spent on processing shipments, since it becomes necessary to customs inspection And documentation its results.

Submission

The parcel was sent to the wrong zip code or address, an error was discovered and the parcel was redirected to the correct address.

Import international mail

The operation of receiving the item in the recipient's country.

All mail arriving on the territory of the Russian Federation from air flights begins its journey at the aviation postal department (AOPP) - a special postal warehouse at the airport. Within 4–6 hours, shipments from the aircraft arrive at the AOPP, the containers are registered, and their integrity and weight are checked. Mail is registered in an electronic database. During registration, the barcode is scanned, data is entered about where the container is addressed (for example, MMPO Moscow), from which flight it arrived, about the country and date of formation of the container, etc. The time of these operations can be increased from 1 to 7x days due to the limited capacity of the AOPP.

The next operation after export from the country of origin, which is reflected on the website when tracking the shipment, is import into the destination country. Import information appears after the shipment is transferred by the carrier to the postal operator of the destination country. Operation “Import” means that the shipment arrived on the territory of Russia and was registered. International shipments arrive in Russia through the international postal exchange place (IMPO). There are several MMPOs in Russia: in Moscow, Novosibirsk, Orenburg, Samara, Petrozavodsk, St. Petersburg, Kaliningrad, Bryansk. The choice of city where exactly the international shipment will arrive depends on the sender’s country. The choice depends on the availability of regular flights and free carrying capacity in a particular direction.

Unsuccessful delivery attempt

Assigned if the postal operator reported that an attempt was made to deliver the item to the recipient, but for some reason delivery did not take place. This status does not reflect the specific reason for non-service.

Options for further action:

  • New delivery attempt
  • The parcel will be transferred for storage until demand or until the circumstances are clarified.
  • Return to sender
What to do if you receive this status:
  • It is necessary to contact the post office delivering the item and find out the reason for non-delivery.
  • You must contact the post office yourself to receive the shipment without waiting for notification.

Processing

Processing at an intermediate point

The parcel arrived at one of the sorting centers for processing and further dispatch to the recipient.

Processing at the sorting center

Status Processing at the sorting center - assigned during the delivery of the item through intermediate postal sorting centers. In sorting centers, mail is distributed along main routes. Parcels are reloaded from one transport to another, for further dispatch to the recipient.

Processing completed

Generalized status, meaning the completion of processing of a mail item before sending it to the recipient.

Awaiting delivery to the post office

Means that the postal item is packaged, marked and will be sent soon.

Awaiting shipment

Means that the postal item is packaged, marked and will be sent soon.

Awaiting quality check

Means that the parcel is not yet complete and is in the seller's warehouse awaiting verification of the contents before shipping.

Upload operation completed

Generalized status, meaning that the parcel has left the warehouse / intermediate sorting center and is heading to the next sorting center towards the recipient.

Export operation completed

The customs clearance procedure has been completed, the postal item has been handed over to the post office of the destination country for further dispatch to the recipient.

Shipment from the seller's warehouse

The parcel has left the seller's warehouse and is moving towards a logistics company or post office.

Cancel shipment

Generalized status, meaning that the parcel (order) for some reason cannot be sent (continue further movement).

Sending to terminal

The parcel is sent to the postal terminal at the airport to be loaded onto a plane and sent to the destination country.

Item is ready for dispatch

Means that the postal item is packaged, marked and will be sent soon.

Sent

Generalized status, meaning the sending of a postal item from an intermediate point to the recipient.

Sent to Russia

The postal item will be transferred to Russian Post for delivery to one of the places of international postal exchange, and subsequent import/export operations.

Sent to destination country

A postal item in the process of being transferred to the mail of the country of destination, for delivery to one of the places of international postal exchange, and subsequent import / export operations.

Pay attention!
The following status will not be displayed immediately as soon as the parcel arrives in the country, but after the postal item is accepted (unloaded, processed and scanned) by the postal service.

This may take from 3 to 14 days, depending on the workload of the international postal exchange location.

Sent from warehouse to sorting center

As a rule, this status means that the foreign sender (seller) brought your parcel to the local post office.

Transferred for storage

Means the arrival of the item at the recipient's post office (OPS) and transfer to storage until it is delivered to the recipient.

As soon as the item arrives at the department, employees issue a notice (notification) that the item is in the department. The notice is given to the postman for delivery. Delivery is carried out on the day the item arrives at the department or the next day (for example, if the item arrived at the department in the evening).

This status indicates that the recipient can independently contact the post office to receive the shipment without waiting for a notification.

Transferred to customs

In the sender's country

In the recipient's country

Loading onto the plane

Loading onto the plane before departure to the destination country.

Loading into transport

Preparations for shipment are completed

Means that the postal item is packaged, marked and will be sent soon.

Preparing for shipment

Means that the postal item is packaged and marked for further dispatch.

Preparation for export

Packaging, labeling, loading into a container and other procedures necessary for shipment to the destination country.

Left the airport

In the sender's country
The postal item has departed from the airport of the sender's country and is heading to the destination country.
The following status will not be displayed immediately upon arrival at the airport of the destination country, but after the mail item arrives and is accepted (unloaded, processed and scanned) by the postal service. This may take from 3 to 14 days.

In the recipient's country
The postal item is delivered to one of the places of international postal exchange for subsequent import operations.

Left the international sorting center

The postal item is sent to the country of destination, for delivery to one of the places of international postal exchange, and subsequent import/export operations.

Left the international exchange site

The shipment has left the place of international postal exchange and is then sent to the sorting center. From the moment the shipment leaves the MMPO, delivery times within Russia begin to apply.

According to information received from Russian Post, the status “Left the place of international exchange” can last no more than 10 days. If after 10 days the status has not changed, this is a violation of delivery deadlines, which can be reported to the Russian Post Office by calling 8 800 2005 888 (toll-free call), and they begin to respond to this application.

Left the mail terminal

The postal item has left the intermediate point of its route and is heading towards the recipient.

Left the warehouse

The parcel has left the warehouse and is moving towards the post office or sorting center.

Left the sorting center

The postal item has left the postal sorting center and is heading towards the recipient.

Left the ShenZhen Yanwen sorting center

The mail has left the sorting center of the logistics company Yanwen Logistics and is heading towards the recipient.

Left transit country

The postal item left the sorting center in a transit (intermediate) country, was sent to the destination country, for delivery to one of the places of international postal exchange, and subsequent import / export operations.

Information about the postal item has been received

Received information about postal shipment to electronic form

Means that the seller has registered the postal item (track code) on the postal (courier service) website, but in fact, the postal item has not yet been delivered postal service. As a rule, from the moment of registration until the actual delivery of the parcel, it can take from 1 to 7 days. After the parcel is transferred, the status will change to “Reception” or similar.

Received for further processing

The parcel arrived at one of the sorting centers for processing and further dispatch to the recipient.

Postal item is registered

It means that the seller has registered the postal item (track code) on the postal (courier service) website, but in fact, the postal item has not yet been transferred to the postal service. As a rule, from the moment of registration until the actual delivery of the parcel, it can take from 1 to 7 days. After the parcel is transferred, the status will change to “Reception” or similar.

Arrived

Generalized status, meaning arrival at one of the intermediate points, such as sorting centers, postal terminals, airports, ports, etc.

Arrived at the airport

The parcel arrived at the airport for unloading, loading, processing and further shipment to its destination.

Arrived at the international sorting center

Arrived at the delivery location

Indicates the arrival of the item at the recipient's post office (POS), which must deliver the item to the recipient. As soon as the item arrives at the department, employees issue a notice (notification) that the item is in the department. The notice is given to the postman for delivery. Delivery is carried out on the day the item arrives at the department or the next day (for example, if the item arrived at the department in the evening).

This status indicates that the recipient can independently contact the post office to receive the shipment without waiting for a notification.

Arrived at the post office

Indicates the arrival of a postal item at the recipient's post office, which must deliver the item to the recipient. This status indicates that the recipient needs to contact the post office to receive the shipment.

Arrived in Russia

Arrived at the sorting center

Indicates the arrival of a postal item at an intermediate postal node for sorting, selecting a route and sending it to the recipient.

Arrived at ShenZhen Yanwen sorting center

Indicates the arrival of a postal item at the intermediate sorting center of the logistics company Yanwen Logistics, for sorting, selecting a route and sending it to the recipient.

Arrived at the sorting center of the destination country

The postal item has arrived at the sorting center of the destination country for subsequent import/export operations.

Arrived at destination country

The postal item has arrived in the country of destination at the place of international postal exchange for subsequent import/export operations.

Arrived in transit country

The parcel arrived at one of the sorting centers of the transit (intermediate) country for processing (sorting) and further dispatch to the recipient.

Arrived at the small package processing center

Indicates the arrival of a parcel at the postal distribution center for sorting, selecting a route and sending it to the recipient.

Arrived at warehouse

The parcel arrived at the warehouse for unloading, labeling, processing, loading and further dispatch to its destination.

Arrived at the terminal

Means arrival at an intermediate terminal for unloading, loading, processing and further dispatch to the destination.

Arrived in the territory of the Russian Federation

The postal item arrived on the territory of Russia, for further import and dispatch to the recipient.

Reception

Reception

This means that the overseas sender (seller) has brought your parcel to the local post office. At the same time, he filled out all the necessary documents, including customs declaration(forms CN 22 or CN 23). At this time, the shipment is assigned a unique postal id– special bar code (Track number, Track code). It is located on the check (or receipt) issued upon acceptance of the postal item. The “Reception” operation shows the place, date and country of receipt of the item. After acceptance, the parcel moves on its way to the place of international exchange.

Reception by the customs service of the country of destination

The status means that the shipment has been transferred to the Federal Customs Service (FCS) for clearance. At MMPO, shipments undergo a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. They are then sorted by type and transferred to various areas. Shipments with product contents undergo X-ray inspection. By decision of the customs officer, the postal item may be opened for personal control; the reason for personal control may be violations of property rights, a commercial consignment, targeting a consignment that may contain substances prohibited for shipment. The postal item is opened by the operator in the presence of a customs officer, after which a customs inspection report is drawn up and attached to the item.

Reception at customs

In the sender's country
The postal item was handed over to the customs service of the sending state for inspection and other customs procedures. If the parcel will pass The customs check is successful, then it will be sent to the destination country.

In the recipient's country
The status means that the shipment has been transferred to the Federal Customs Service (FCS) for clearance. At MMPO, shipments undergo a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. They are then sorted by type and transferred to various areas. Shipments with product contents undergo X-ray inspection. By decision of the customs officer, the postal item may be opened for personal control; the reason for personal control may be violations of property rights, a commercial consignment, targeting a consignment that may contain substances prohibited for shipment. The postal item is opened by the operator in the presence of a customs officer, after which a customs inspection report is drawn up and attached to the item.

Reception at customs

In the sender's country
The postal item was handed over to the customs service of the sending state for inspection and other customs procedures. If the parcel passes the customs check successfully, it will be sent to the destination country.

In the recipient's country
The status means that the shipment has been transferred to the Federal Customs Service (FCS) for clearance. At MMPO, shipments undergo a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. They are then sorted by type and transferred to various areas. Shipments with product contents undergo X-ray inspection. By decision of the customs officer, the postal item may be opened for personal control; the reason for personal control may be violations of property rights, a commercial consignment, targeting a consignment that may contain substances prohibited for shipment. The postal item is opened by the operator in the presence of a customs officer, after which a customs inspection report is drawn up and attached to the item.

Reception from sender

This means that the overseas sender (seller) has brought your parcel to the local post office. At the same time, he filled out all the necessary documents, including the customs declaration (forms CN 22 or CN 23). At this time, the shipment is assigned a unique postal identifier - a special bar code (Track number, Track code). It is located on the check (or receipt) issued upon acceptance of the postal item. The “Reception” operation shows the place, date and country of receipt of the item. After acceptance, the parcel moves on its way to the place of international exchange.

Accepted by carrier

Indicates that the sender (seller) has transferred your order to a local carrier. At this time, the shipment is assigned a unique postal identifier - a special bar code (Track number, Track code). It is located on the check (or receipt) issued upon acceptance of the shipment.

Sorting

The parcel has arrived at one of the sorting centers and is being processed. After some time, the parcel will leave the sorting center for further dispatch to the recipient.

Customs clearance

In the sender's country
The postal item was handed over to the customs service of the sending state for inspection and other customs procedures. If the parcel passes the customs check successfully, it will be sent to the destination country.

In the recipient's country
The status means that the shipment has been transferred to the Federal Customs Service (FCS) for clearance. At MMPO, shipments undergo a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. They are then sorted by type and transferred to various areas. Shipments with product contents undergo X-ray inspection. By decision of the customs officer, the postal item may be opened for personal control; the reason for personal control may be violations of property rights, a commercial consignment, targeting a consignment that may contain substances prohibited for shipment. The postal item is opened by the operator in the presence of a customs officer, after which a customs inspection report is drawn up and attached to the item.

Transportation of mail from one sorting center to another, towards the recipient. On average, an export operation takes from 7 to 14 days, but sometimes this operation can take up to 60 days.

Export (content check)

The postal item was handed over to the customs service of the sending state for inspection and other customs procedures. If the parcel passes the customs check successfully, it will be sent to the destination country.

On average, an export operation takes from 7 to 14 days, but sometimes this operation can take up to 60 days.

If the shipment is in the “Export” status, then it is impossible to track it (find out what exactly is happening to it); only at the import stage will you be able to see your package and monitor its further movement. The use of transit transportation and certain restrictions often delay shipments. However, if your parcel was sent more than 3 months ago, but has not received the “Import” status, then the sender needs to contact the post office and apply for a search.

Export, processing

Indicates the actual dispatch of the postal item to the destination country.

The “Export” status includes the transfer of the parcel to a foreign carrier, which, by land or air transportation, transports it to the MMPO of the destination country. As a rule, this status is the longest and the transition to “Import” may take some time. This happens due to the characteristics of flight routes and the formation of the optimal weight for transporting it by plane. For example, shipments from China may be delayed due to the fact that cargo planes can carry at least 50 - 100 tons.
On average, an export operation takes from 7 to 14 days, but sometimes this operation can take up to 60 days.

If the shipment is in the “Export” status, then it is impossible to track it (find out what exactly is happening to it); only at the import stage will you be able to see your package and monitor its further movement. The use of transit transportation and certain restrictions often delay shipments. However, if your parcel was sent more than 3 months ago, but has not received the “Import” status, then the sender needs to contact the post office and apply for a search.

Electronic registration postal item

It means that the seller has registered the postal item (track code) on the postal (courier service) website, but in fact, the postal item has not yet been transferred to the postal service. As a rule, from the moment of registration until the actual delivery of the parcel, it can take from 1 to 7 days. After the parcel is transferred, the status will change to “Reception” or similar.