Where does the parcel from Sharapovo go? Sharapovo, sorting center: where it is, description, functions

We all from time to time place orders on the Internet, send or receive something by mail. At the same time, you always really want to hold the treasured package in your hands as quickly as possible in order to enjoy its contents. Usually, when you receive a package or box at the post office, it is assigned a track number. Thanks to this combination of numbers, you can track the movement of the shipment and find out exactly where it is at one time or another. This is very convenient, because if something happens, you can always contact the seller if the track does not move, or search when a loss has occurred.

Russian Post is always the starting or ending point for the movement of letters or parcels. And often it is within the country that the path slows down, and the expected thing itself moves from point to point. Of course, impatience takes over and it becomes simply amazing how this system can work so slowly. But, if you think about it, everyone at least once in their life, coming to the post office with a notice, noticed what a huge number of all kinds of parcels, boxes, and packages were waiting for their owners. And this is only a small part of what we will see.

The path that a package takes before it reaches its recipient is very long. There are many sorting centers here, where packages are distributed by region, then by city, and then by department. At the same time, each time there is weighing, scanning, and passage through customs control. Of course, the chain never stops and employees must work as carefully and harmoniously as possible so as not to damage the integrity of the packaging and so that nothing gets lost. Naturally, not everything always goes perfectly. And on the Internet there are a lot of angry reviews about the services of our native post office. Parcels are often lost or damaged during transportation or at sorting points.

Sometimes the track gets stuck at one point for weeks or several days. This is quite a common phenomenon due to the fact that employees are simply not able to process such a quantity of material coming to them in a shorter time. For those who are always torn and tossed about if their package travels across the Russian Federation for a very long time, it is worthwhile, at least for the sake of curiosity, to see how this system works from the inside. This way, it may be possible to be more tolerant of the prolonged wait.

Sorting center Sharapovo.

This is one of the stopping points for parcels or letters that we often see during the tracking process. It’s good that this is Russia, which means that in the near future you can expect a stop in your city. It would be interesting to find out what kind of place this is in more detail.

The center of Sharapovo is located near the city of Podolsk. This is a very large-scale point, equipped with conveyors and scanners. This is where all the letters and parcels from all over the country flock. At the same time, this also applies to foreign parcels. From here the entire flow is distributed over six regions. During one shift, 350 people work in this huge center. In total, 1,650 employees work here. Each has its own microtask, and each performs its own operation. People here are like little ants making a big anthill function. Regular and registered letters, as well as fines, taxes, notices from the pension fund and much more.

I am glad that the center has gone through modernization. Competent logistics made it possible to reduce the processing time for correspondence. Thanks to special equipment All envelopes are sorted and receive a stamp showing the date and time they left the sorting center. It is this kind of recording that allows you to trace as clearly as possible every step that the letter or packaging went through, so that in case of loss you know where to look. Yes, you can submit a search report by mail.

Our mail is actively developing, and management is trying to bring it to a high quality new level work and service. We can already see how much the branches have changed, and the attitude of employees towards clients has changed. Work has also been done to reduce unnecessary points in the movement process. For example, if earlier we could write a letter from Volgograd to an addressee from the same city, then first it went to Sharapovo, and then returned to Volgograd again to reach the recipient. The situation has now stabilized and the address is now critical.

Operators working in sorting are mainly engaged in scanning barcodes. They have hand-held scanners, thanks to which computer system the type of correspondence they considered is recorded. This way, the data from the identifier goes to the official website of the post office and not only employees, but also people waiting begin to see the information. It shows the collection point, final delivery address and recipient's name, as well as weight.

What is important in sorting?

Human labor is very important here. Since the conveyor system cannot be fully used due to the non-standard nature of some parcels. For this reason, manual scanning is in use. The system also allows you to very quickly distribute envelopes and packages into the appropriate cells by reading barcodes. Nothing is ever left in disarray here. Only precision and accuracy allows you to act without errors and as clearly as possible. In total, there are several flow lines along which the division takes place into large and oversized parcels, those that go abroad, as well as ordinary packages that belong in urban areas.

Throughout the entire route of the tape there are short stops, during which there is a division into republics, regions and cities.

We are ordering more and more abroad. And this is not only the notorious China, but also Korea and Europe. People often use online stores, so the need for a center like Sharapovo is huge and justified. There will also be big changes in the near future. Under the influence of time, it will become larger and more modern. Russia is a country of great opportunities, and postal services are important at any time.

Now, when we have looked as far as possible inside this organization and have taken a peek at how this big machine works, it will be a little easier to wait for a piece of notice. Streamline employees act solely in our interests. Therefore, the speed at which the track will move further depends on how clearly they work.

Depending on how far you are from the Sharapovo point, it may take from five to fifteen days before you can pick up your treasured package. This time is justified by the fact that further movement will take place through the city post office, where sorting takes place by index. It is extremely important to correctly indicate all necessary information, regarding the address, so as not to become a weak link that can destroy the work of such a harmonious system.

I am very happy that we are starting to use the experience of world practice. I would really like pick-point style cells to appear in branches, and you wouldn’t have to stand in lines and wait for the workers on the shelves to find your address and last name. Progress is being made, and fortunately, even in small towns positive changes are already being felt.

Sending and receiving letters, parcels, parcels is part of modern life. Every day, millions of people receive treasured boxes or envelopes. Russian Post provides many services, one of which is parcel tracking. What does it mean: "Left sorting center"What other statuses are there? If her number is not tracked? About this in the article.

Post office

The Russian postal network operator and backbone enterprise is Russian Post. What does it mean: "Left the sorting center"? Senders or recipients using postal services often encounter this status. If a client sends a parcel, letter or parcel, the shipment is assigned a special track number. You can use it to track your location.

Russian Post offers its customers various types services (reception, processing, transportation, delivery, translations), exchange of written correspondence, international mail. In addition, the domestic company stores postal items, goods, cargo, distributes advertising, issues pensions, benefits, payments, accepts housing and utility payments, signs and distributes periodicals. "Russian Post" is also engaged in printing activities (creates and distributes postcards, stamps, envelopes, albums, catalogs), sells wholesale and retail various goods.

Many people are interested in: does mail work well? What does it mean: "Left the sorting center"? This status may mean that the parcel or letter is already on its way and will soon arrive at its destination. "Russian Post", despite criticism of this organization, works properly. Only for last year it delivered more than 50% of orders from online stores. This is almost two hundred million parcels, one hundred and thirty million of which are international shipments. The post office receives the most income from the provision of financial services, written correspondence, parcels and EMS items. The company's structure includes a central management apparatus, which consists of 22 divisions and 10 macro-regional branches.

Peculiarities

What does it mean: "Left the sorting center"? This is exactly the question that Russian Post clients, all who are recipients, are asking. The sorting center is automated. It sorts letters, parcels, parcels into branches and regional post offices and processes outgoing shipments from all over the country. After the sender has put in mailbox the envelope is taken out, sent to the post office, weighed and stamped with the date. The letters are then taken to a sorting center.

More than a thousand employees work at this enterprise. The area of ​​the center occupies twenty-nine thousand square meters, and it is located in Podolsk (Moscow region). What does it mean: "Left the sorting center"? This status means that the letter or parcel is sent to the recipient's post office. It is determined by the index. In addition to letters, parcels, parcels, EMS shipments, valuables, registered letters and shipments, they are processed at the center. Time sorting lasts twenty hours. Three million items pass through the center every day.

Statuses

Status "Left the sorting center" - what does it mean? Before the recipient receives the parcel, it will go through many different stages. For example, the status "sorting" means that the shipment is still in the sorting center. Parcels are placed in special export bags, which are opened, sorted and repacked. The status "Arrived at the sorting center" means that the parcel has been delivered for sorting and distribution. If the shipment "Arrived at the location international exchange", it is at customs, domestic, or awaiting shipment abroad. The designation "Left the place of international exchange" confirms the export transaction.

What does it mean: “The parcel has left the sorting center”? If the recipient sees this status after entering the identifier number on the website, then the parcel will soon arrive at the post office. The final designation “arrived at the place of delivery” indicates that the recipient should go to the post office and pick up the item. In this case, do not forget to take your passport.

Identifier

If the parcel has left the sorting station, it means that it will soon reach the recipient. The shipment tracking number comes to the rescue or postal id. This unique code of numbers, which is assigned to all parcels. There is a domestic Russian track number and an international one. It is usually indicated on the receipt, which is issued after the shipment is registered. If the parcel was sent after purchasing an item in an online store, the client is sent an identifier with which you can track the shipment.

To do this, go to the Russian Post website, enter a number consisting of fourteen digits divided into semantic parts, click “OK”. After processing the information, the user will see information about the status of the shipment. If the status “Lviv. Left the sorting center” does not change for a long time, it means that the parcel is already in If the information has not been updated for a long time, the shipment may have been waiting for the recipient for a long time.

How long does it take?

What does it mean: "Processing. Left the sorting center"? If the recipient, after entering the unique ID number, finds such an inscription, this may mean that the parcel is still in the center or was recently sent. In terms of time in Russia, parcels take about two weeks, depending on the distance, weather conditions and other factors.

Letter

What does it mean: “The letter has left the sorting center”? This status sometimes means that the information on the site has not been updated for a long time. At the center, operators receive incoming letters, read the barcode, and register them. All data is uploaded to the official website of Russian Post. You can track the path of the letter using the identifier. Containers with written correspondence, express items and parcels are distributed between workshops. Sorting process but not completely. Staff scan each correspondence manually and log it.

Package

What does it mean: “The parcel has left the sorting center”? This status often indicates that it has been sorted and has been sent to its destination. In Podolsk, parcels are distributed along six automated lines. The first one is used for international shipments, the second is for small cargo, and the rest are for regular parcels. Parcels are loaded manually, parcels are scanned and sorted automatically. In addition, they are checked for the presence of explosive substances.

On April 7, 2015, the most active clients and employees of Russian Post, everyone who wished to sign up, went to excursion to the Logistics Postal Center of Russian Post "Vnukovo". It's so cool to see how the Post Office works from the inside! The tour was led by the Deputy Head of the Production Center Dmitry Yakovlev, a very passionate person who told us a lot of interesting things. We'll share the details with you!

The Vnukovo logistics postal center is located in New Moscow, near the village of Sharapovo, close to Vnukovo airport, which is why it got its name. The center began its work in November 2013, its service area includes all regions Russian Federation. Total area The center is 60,000 m2.

The building of the Center, in which 6 buildings connected to each other, was purchased by Russian Post specifically for this project / For other similar automated centers in Podolsk and St. Petersburg, the buildings were built by equipment manufacturing companies, but here a ready-made building was chosen and now under a contract with Toshiba (Japan), it is equipped with equipment. Then, in 2013, 3 months passed from the moment the decision was made to create such a logistics center until its launch - this is a very short term for a state company.

Now the Center has been launched at one third of the capacity that is planned in the future, but at the same time the numbers are impressive! Compare: in 2012-2013. during the peak period (December-January), 77 thousand mail items were processed per day. And now - up to 400-600 thousand per day! At the same time, the delivery time was greatly accelerated.

Now at the Vnukovo Center Only international small packages are processed and only from Southeast Asia (China, Singapore, etc.). These are the same parcels that fly to Russia from the sites "aliexpress.com", "alibaba.com" and many others where Russians love to shop. What's interesting is that Chinese Post does not have set postal formats in which they must send parcels (boxes of certain sizes, etc.), so parcels come from there in a wide variety of shapes and sizes: from a small bag to a huge box. The Vnukovo center processes small packages, and the “small package” category includes any postal item, if its weight is less than 5 kg. Therefore, you can find parcels of all shapes and sizes there. But, of course, most of them are “small forms”.

Works at the Center first and fifth buildings, in each of which it is installed Toshiba sorting equipment. The machines differ in power: in the fifth building the equipment is designed for sorting the so-called micro packages, has 250 exits (“slides” along which packages are rolled into bags), and in the first building there are 40 such “slides”. The machine in the fifth building is capable of sorting postal items up to 12 thousand pieces per hour (!). The actual load at present is about 8 thousand per day. This is due to the fact that building 5 is still in the testing and improvement stage of all processes. Also, the difference between these multisorters is that in the fifth building the machine is not cyclical, but in the first - vice versa. That is, if the scanner does not recognize which “output” to send the parcel to, in the fifth building this parcel is sent for manual sorting immediately, and in the first building it can make several rounds of attempts to scan the data again. And then, if necessary, the parcel is also sent for manual sorting.

Much of the assembly line is automated, but manual labor remains. Up to 10% of packages are spent on manual sorting, because when the address is written with the “left Chinese hand” in Latin, the scanner experiences some difficulties when reading. :)

It’s worth mentioning separately mobile terminals. This is a “gadget” that operators wear on their wrists. The terminal weighs 400 grams (try carrying almost half a kilo on your arm for a whole day!), and with its help, a Center employee scans barcodes and forms the final bags of mail according to directions.

On average, through an operator working at sorting in the fifth building, about 6000 small packages per day, and in the first building - 3500-4000 packages per day. After sorting, the operator closes the bags using a plastic seal, piercing the “neck” of the bag right through so that it is impossible to open it. Next, invoices are generated, statements and bags of mail are sent to the first building and formed for shipment in containers. By the way, reusable bags and are used several times.

We were also told that wages in the Center is about 30 tr, the schedule is a day/three, a full social package, employees are fed, brought and taken away by bus. Many people find such conditions attractive, so there is always a long line of people willing to work.

More interesting facts: in the Center there is "Yantar" system, which checks mail for radioactivity, There is "hospital"- this is the place where a package arrives whose barcode was not considered by the scanner. Most parcels are placed on blue plastic trays and secured with an elastic band. This is done to prevent small envelopes from falling inside the machine.

Also on the territory of the Vnukovo Center there is Federal Customs Service. It is she who checks suspicious parcels, spending 100 reams of paper per day on her activities. But The main document flow of the Center is electronic. Previously, the Russian operator had to manually enter the recipient's address into the system, and this took about two minutes. And now the data is transmitted via the Internet, because when the postal item is received, the operator enters the data into the computer. The Russian side can only read the barcode and check the correspondence of the data on the envelope and in the “base”, which reduces the processing time to 30 seconds. And the majority of such parcels.

The excursion turned out to be very eventful. Many thanks to Russian Post for this opportunity! I hope you enjoyed reading and watching our report! :)

P.S. Anyone who wants to go on such an excursion - catch the news on official pages Russian Post on social networks.

Nowadays, it is popular to make purchases via the Internet; it is considered especially profitable to buy Chinese goods, since they have a very attractive price and the quality of Chinese goods is no longer inferior to any other. Most often people buy on Ali: clothes, shoes, accessories, cosmetics, small appliances, and household goods.

It happens that the parcel does not arrive for a very long time, but the shipment status says “released by customs.” How long should I wait for such a parcel?

Now cases of delays of parcels from abroad at customs are a common occurrence and this happens to every third person. What are the reasons for this misunderstanding?

• Exceeding the permissible limit for the value of the parcel;
• Problems with documents

If the parcel is delayed by customs, the wait may be seriously delayed and you risk being left without the long-awaited goods at all.

How to track your parcel

You go to Ali and make a purchase of the product you like. After paying for it, you choose a delivery service with which the goods will be delivered to you. That is, find the “Delivery” menu to the right of the product image and click on “delivery from your country.” Next, you can see a menu where available delivery services will be displayed.

Here you choose a service that suits you; we will talk about them and their features below. But, please note, if the “released by customs” status lasts more than days, you need to contact the service administration or Ali to resolve this issue.

EMS is the world's largest delivery service

Through this system delivery you can receive the parcel from Ali. What is its difference from other companies, advantages and disadvantages. The first advantage is representation in Russia - EMS Post Russia.

One of the services for tracking parcels from EMS Russian Post is Postal Ninja. Here you can track your parcel by tracking number.

The EMS representative office in Russia delivers the parcel in the same way as it was sent from China, so the risk of confusion and delays is virtually eliminated. Here are a few more important features service:

• The delivery service operates mobile;
• affordable price;
• Poski delivery by courier to your home;
• It is also possible to pick up the parcel at the post office;
• permissible weight - 31 kg.

If you use the service EMS delivery and your parcel was detained at customs, here’s what you need to do and what to pay attention to:

• The parcel can be registered at customs for no more than 10 days;
• regarding the delay, you can contact the Russian representative office of the company directly.

China Post

The state postal operator provides internal and international delivery Parcels, which has a developed system of mail processing points throughout China. Largest centers located in: Beijing, Shanghai, Shenzhen and Guangzhou. Here is a list of important features of China Post:

• Due to heavy workload, processing your order may take from 7 days to 1 month;
• China Post cooperates with many small online stores and large trading platforms, such as: Aliexpress, eBay, TaoBao.

It is important to understand that when you register a message on this service, it is assigned a tracking number, but it will be impossible to track its movement after crossing the Chinese border.

DHL - German logistics company

It operates all over the world, delivering parcels from different parts of the world. It has its own representative office in Russia and is a customs broker. One of the company's sorting centers is located in the south and also in the center of Moscow.

Due to tightening work requirements, DHL has suspended delivery of goods throughout Russia, with the exception of some stores, the list of which includes Aliexpress.

You can track a parcel sent through this logistics company using the track24.ru tracking service. Here you will see how many points and how long it takes your product to pass through before getting into your hands and where it is currently located.

If the parcel arrives at the Vnukovo customs office, this process will also affect this service. You will see when your goods have been accepted, processed and finally received the status “released by customs of MR LC Vnukovo”.

It should be noted that 102976 Sharapovo is the location of the international postal exchange Vnukovo. Therefore, released by Sharapovo customs means that the parcel has successfully passed customs control and from that moment the established shipping deadlines within Russia begin to apply.

Delivery EPACKET

Very convenient delivery service in China. Its main advantage is that delivery through China to the Russian border is very fast, thanks to the company’s internal cooperation agreements and corporate ethics. Upon reaching the border, the parcel is handed over to the Russian Post.

If the goods are delayed at customs, you can only get information from the store that sent it to you. It is possible to track the parcel using the track number, but if the shipment status is not updated for a long time, then you can only ask questions to the store from which you made the order.

However this method shipping is one of the cheapest and fastest of all available on Ali. Many online store users use the services of this logistics company.

Now you know what the “released by customs” status means and how you can find out additional information about the dispatch and timing of receipt of your goods. We also figured out how long to wait, how to track the parcel and where to contact if it is delayed.

FSUE Russian Post has launched an automated international postal exchange place (IMPO) in Vnukovo, which by the end of 2014 will have to process two-thirds of parcels in the capital district. The head of Pochta, Dmitry Strashnov, said that similar MMPOs will be opened in every federal district of Russia.

During yesterday’s opening of MMPO, Dmitry Strashnov noted that Vnukovo MMPO is “the first center where customs processing is combined with automatic sorting.” According to him, today 50 thousand parcels a day pass through MMPO in the village of Sharapovo, 5 km from the capital’s Vnukovo airport. The company plans to increase this figure to 250 thousand.

“By the end of 2016, eight similar logistics factories will appear - one in each federal district,” the top manager added.

The head of the Ministry of Telecom and Mass Communications Nikolai Nikiforov noted that the new sorting center is opening on the eve of New Year's holidays when the load on the postal network increases many times over. “Already today we are beginning to feel a daily increase in parcels. This period will be the most difficult,” the minister emphasized. At the same time, he is confident that after the appearance of MMPO Vnukovo, “there will no longer be a problem with the New Year’s peak in our country.”

According to his information, today every fourth parcel in Russia passes through the sorting workshop in Vnukovo, and in a year this volume will be two-thirds.

In turn, Deputy Head of the Federal Customs Service (FCS) Ruslan Davydov noted that the key problem for the department remains the problem of staffing levels. It is limited by a decree of the President of the Russian Federation on optimizing the number of employees and employees of government agencies, and the current employees of the Federal Customs Service are not enough to cope with the growing volumes of international correspondence. In accordance with the government order, it is planned to allocate an additional 274 staff positions, but only next year. Currently, 20 customs officers are employed in processing parcels at Vnukovo.

“In this case, there is actually the emergence of a new industry, or rather the explosive growth of a new industry - distance selling, a huge surge in overseas online trading and hence the rise in overseas parcels. This is the reason that it is necessary to make additional separate decisions regarding the customs service,” supported FCS representative Nikolai Nikiforov. According to him, necessary documents are already preparing.

The new MMPO was created on the basis of the Vnukovo Logistics center, the request for the purchase of which was recently granted by the Federal Antimonopoly Service (see ComNews dated November 22, 2013). Its territory is 65 thousand square meters - more than the rest of the MMPO combined. Previously, Vnukovo Logistics leased out these areas for storage, a representative of Post explained to reporters. As Dmitry Strashnov clarified yesterday, the company spent about 3 billion rubles on the purchase of space, and the equipment cost another 6 million euros. “The cost is fair in today’s times,” believes the head of the postal operator.

Now one MMPO workshop has been launched with an area of ​​13 thousand sq.m., of which the working area is 10 thousand sq.m. Within a year, three more workshops will open with a working area of ​​10 thousand, 8 thousand and 6 thousand sq.m. The center will reach full capacity in the third quarter of 2014.

The international exchange site will operate around the clock, in three shifts. In this regard, it is planned to build a dormitory for workers next to the workshops, said Dmitry Strashnov.

The sorting machine used in the new MMPO has no analogues in Eastern Europe, First Deputy Director of the Main Center for Mainline Mail Transportation (GCMP) Alexander Timofeev told reporters. It operates at speeds up to 2.5 m/s. During the process, the operator only registers items, determining their weight and adjusting the data. They are then processed automatically and sent to cells corresponding to specific regions.

Correspondence with a damaged barcode is rejected and re-sorted – its share is about 2%. From 1.5% to 5% of parcels are received for physical inspection of parcels, which, if necessary, is carried out by customs service specialists. The cost of electricity consumed to process one parcel is 2 kopecks.

The supplier of equipment for the postal exchange place was the Italian company Selex ES. There are only five or six companies in the world that specialize in installing postal equipment, said a representative of Russian Post.

"Russian Post" opens new MMPOs on the eve of " high season", which usually falls on the weeks before and after the New Year. At the beginning of September, a point was launched at the Kazansky railway station in Moscow with an area of ​​5.4 thousand square meters (see. news ComNews from September 4, 2013). On last week MMPO was launched at the Novosibirsk Tolmachevo airport (2 thousand sq.m.) and Yekaterinburg Koltsovo (3.7 thousand sq.m.).

Previously, international exchange places also operated in Moscow at Warsaw highway, St. Petersburg, Bryansk, Samara, Orenburg, Petrozavodsk and Vladivostok. According to the joint order of the Ministry of Telecom and Mass Communications and the Federal Customs Service, there should be a total of 21 MMPOs in Russia.

Vnukovo will receive small packages from all airports in the capital, as well as parcels from Europe. MMPO at the Kazansky railway station specializes in “heavy” mail; letters will continue to be sorted in the old center on Varshavskoye Shosse.