Transport iml. IML Express what is delivery with Aliexpress?

The organization began its activities during the development of the e-commerce market. It offers its clients convenient design and IML tracking by number online. The structure became one of the few innovators, offering logistics services to consumers of online stores. Convenient customer service allows us to provide high-quality service in full. The speed of cargo delivery always remains at the same level, meeting the needs of consumers.

Services for sellers and buyers are presented to the maximum extent. If you want to send goods to any city abroad, the company will take control of the delivery process. You can send the goods by contacting any branch or by calling a courier. After filling out the documents and concluding the contract, the delivery mechanism is launched. You can send standard and non-standard parcels, as well as arrange heavy-duty delivery. Having received a receipt with an individual number, the client can carry out tracking postal items IML by ID.

Fast shipping

The company provides commercial organizations and online stores with the opportunity to send goods to recipients. Using an extensive network of delivery points, the client can go through the procedure for registering an agreement and use the services at favorable conditions. Affordable price delivery allows us to provide quality service to large and small companies. Convenient tracking of an IML parcel by order number is carried out free of charge through the organization’s website. In addition, clients who contact the service receive other benefits:

  • Transparent tariff calculation scheme.
  • Available information about changes.
  • Providing reporting documentation on payment.
  • Removal of goods from the online store warehouse.
  • Fast shipping.

High-quality packaging materials that meet international standards

The company is an intermediary of many popular trading platforms on the Internet. Modern logistics solutions allow you to quickly deliver to more than 1000 settlements Russia. According to statistics, 98% of shipments reach the recipient exactly on time. Convenient site navigation allows you to check IML tracking by number mail id for free. Thanks to this, you can always receive up-to-date information about the location of the shipment and plan your time.

Favorable conditions

The company is pleased to provide online stores not only with high-quality logistics services. Recently, customers have had access to a comprehensive payment solution that significantly improves the quality of the online store. Together with a partner bank, the service offers a convenient mechanism for directly accepting online payments. This allows us to ensure the fastest possible delivery of the paid goods to the consumer. The company's website has convenient and clear navigation. Therefore, using your personal account and service package is greatly simplified.

Technological solutions, widely implemented in the company’s work, provide high level service. This also improves the quality of customer service. Necessary technical documentation, tracking IML mail items by track number now gives advantages over many competitors. The client will be able to receive a daily report on the location of the parcel, which will significantly reduce the risk of its loss and conflicts with the consumer.

The logistics company IML Commercial Express is known in Russia for its services for delivering goods from online stores. For more than 7 years this company successfully serves online stores and has more than 1000 points of delivery of goods throughout the country.
But since September 2015, IML began delivering goods from Aliexpress throughout Russia. This will significantly reduce delivery times for parcels from China to Russia.

Brief information on IML tracking.

Official website of the courier IML services Commercial Express: http://iml.ru
Track number IML: consists of 13 digits
Website for tracking parcels: http://status.iml.ru

Average delivery time: 15 days.

Reliability: high.

Help desk phone number: 8-800-100-43-43 (Call within Russia is free)

Are parcels arriving? courier company IML?

Some buyers are afraid that they the parcel is coming an unfamiliar and unusual courier service for Aliexpress. But there's no need to worry. Parcels sent by IML usually reach the recipients. This is not a fake company.

The track number begins to be tracked after 6-10 days after the parcel is sent by the seller. As soon as the parcel will pass customs clearance, information for its tracking will begin to be read on the official website.

Customs clearance.

On at the moment All parcels sent by courier companies are subject to mandatory customs clearance. And IML is no exception. If your product is from Aliexpress goes on duty IML, then you will need to provide your passport information so that the parcel can be processed for customs clearance. If the buyer does not provide his data, then his goods simply will not be able to pass customs and enter the territory of Russia. therefore, if you refuse to fill in your passport details, then your parcel will not be will pass customs and will return back to China.

Don’t be afraid to send your passport data for customs clearance. This is standard procedure. And courier companies guarantee the confidentiality of your information. Many Aliexpress buyers, whose parcels were sent by the seller by courier services, have already encountered this rule. After placing an order, the buyer receives a letter by mail with information that he needs to provide his passport data and a link through which he can fill out a form.

To apply, you will need to provide IML Commercial Express with the following information: in Russian:

  1. Series and passport number
  2. Passport issue date
  3. Delivery address
  4. Cost of your order

This data will be enough for your parcel to successfully clear customs and be quickly delivered to you.

Receiving an IML Commercial Express parcel.

Parcels sent by Aliexpress courier company IML are delivered to the buyer in two ways:

  1. Delivery by courier to your home.
  2. Receive your parcel at a parcel delivery point convenient for you.

Therefore, in addition to very fast delivery times, buyers receive a convenient service in receiving their order from Aliexpress.

Where is the IML package? Three delivery problems

IN lately Buyers ask a lot of questions about IML delivery. There are three main problems at the moment...

Have a question? Write it in the comments or chat

To track your parcel you need to take a few simple steps.
1. Go to the main page
2. Enter the track code in the field with the heading "Track postal item"
3. Click on the "Track parcel" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the latest status.
6. Forecasted delivery period is displayed in the track code information.

Try it, it's not difficult ;)

If you do not understand the movements between postal companies, click on the link with the text “Group by company”, which is located under the tracking statuses.

If there are any difficulties with the statuses on English, click on the link with the text “Translate into Russian”, which is located under the tracking statuses.

Carefully read the "Track Code Information" block, there you will find estimated delivery times and other useful information.

If, when tracking, a block is displayed in a red frame with the heading “Pay Attention!”, carefully read everything that is written in it.

In these information blocks you will find 90% of the answers to all your questions.

If in the block "Pay Attention!" it is written that the track code is not tracked in the destination country, in this case, tracking the parcel becomes impossible after the parcel is sent to the destination country / after arriving at the Moscow Distribution Center / Item Arrived at Pulkovo / Arrived in Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
In this case, you need to wait for a notification from your post office.

To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery Time Calculator"

If the seller promised that the parcel would arrive in two weeks, but the parcel takes more than two weeks, this is normal, the sellers are interested in sales, and that’s why they are misleading.

If less than 7 - 14 days have passed since the receipt of the track code, and the parcel is not tracked, or the seller claims that he sent the parcel, and the status of the parcel “the item pre-advised” / “Email notification received” does not change for several days, this is normal, You can read more by following the link: .

If the status of the mail item does not change for 7 - 20 days, do not worry, this is normal for international mail items.

If your previous orders arrived in 2-3 weeks, and the new parcel takes more than a month, this is normal, because... parcels go on different routes, in different ways, they can wait 1 day for shipment by plane, or maybe a week.

If the parcel has left sorting center, customs, intermediate point and new statuses are absent within 7 - 20 days, do not worry, the parcel is not a courier who brings the parcel from one city to your home. In order for it to appear new status, the package must arrive, unload, scan, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.

If you do not understand the meaning of such statuses as Reception / Export / Import / Arrived at the place of delivery, etc., you can see a breakdown of the main statuses of international mail:

If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.

If, based on the above, you do not understand anything, read these instructions again, and again, until you are completely clear;)

diverse not only in the range of products, but also in delivery methods. When choosing one company or another, users get lost. This is especially true for new buyers. We will talk about one of the delivery services called IML Commercial Express.

What kind of delivery is IML Commercial Express with Aliexpress?

What kind of delivery is IML Commercial Express with Aliexpress?

Delivery times for IML Commercial Express parcels

As a rule, any track number is never tracked immediately, but only after a few days. In the case of IML the first status appears after the parcel has cleared customs. The average delivery time is 15 days. This is quite normal, especially considering that the service is a courier service.

How to track an IML Commercial Express parcel from Aliexpress?

First of all, tracking goods with Aliexpress available on the official website IML Commercial Express. To do this, follow the link here.

  • There is no tracking window on the main page. To find it, go to the tab "Track your order"

  • In line "Barcode" indicate the track number received from the seller

  • Next, enter the code from the image on the right
  • Finally, select "Find"

After this, you will be shown up-to-date information about the location of your parcel.

In addition to the official website of the service, you can also track your parcel using special universal trackers. For example, one of the most popular is WherePosylka. It’s very easy to use - on the main page, enter the track number in a special line and select "Track".

Other tracking services work in a similar way:

Customs clearance of IML Commercial Express parcels from Aliexpress

Today, every parcel with Aliexpress, which is delivered by courier service is subject to customs clearance. Because IML Commercial Express is such, then it also processes parcels at customs. Thus, the company requires the passport data of its customers. Moreover, this is a requirement of customs and does not depend on it in any way. Therefore, if you are asked to provide information, it is better to do so. Otherwise, the goods will simply be sent back to China.

If you are afraid to send such confidential data, then we can assure you that there is nothing wrong with this, since the procedure is quite standard. Many buyers have already faced the need to send. After the order is placed and the data is received courier service, then you will immediately receive a letter asking you to send your passport information. This is very easy to do - just follow the link in the letter and fill out a short form.

This is quite enough for successful completion customs inspection by parcel. After that, she will come to you very quickly.

How to receive an IML Commercial Express parcel from Aliexpress?

Delivery service IML Commercial Express uses two methods of transferring goods from Aliexpress to buyers:

  • Delivery by courier directly to your home
  • Receiving a parcel at one of the delivery points

Thus, except fast delivery, the company's clients receive quality service.

Problems with delivery of IML Commercial Express parcels from Aliexpress

In some exceptional cases, buyers who used the services of the service IML Commercial Express are facing some problems related to parcel delivery. Let's look at what cases happen and what to do with them.

  • The parcel is at the point of delivery, but no one reports this

Sometimes it happens that notification of the arrival of goods at the point of delivery does not arrive. This leads to the buyer either waiting until the last minute for the arrival status to appear, or contacting support IML and finds out that the goods can be picked up a long time ago.

  • The intermediate statuses “Arrived at destination” and “Parcel released for delivery” are confusing

Company IML in essence, it must deliver goods by courier, that is, to the buyer’s home. But such delivery is not possible in every city. Therefore, parcels are delivered to these areas using Russian Post.

So, when the item is transferred to the mail and these statuses arise. First, information appears that the parcel is at its destination, and then it is indicated that it has been released for delivery.

The variety of delivery methods on Aliexpress is amazing and you can get lost when choosing them. We will discuss one of the popular services called IML Commercial Express.

Chinese site Aliexpress It is distinguished not only by a large selection of goods, but also by the variety of services used for its delivery. When the question arises about choosing a service before placing an order, users immediately begin to get confused. Newbies especially often have problems. We'll talk about one of the companies called .

What kind of delivery is IML Commercial Express with Aliexpress?

Delivery of goods with Aliexpress She started training in 2015, but she has been working for much longer. Thanks to its services, sellers were able to quickly deliver orders to customers. Yes, of course, at first many buyers were afraid to choose this delivery, since it was new and it was not entirely clear whether it was real or fake. But at the moment, IML has already gained popularity and is considered a reliable delivery service, so you can use its services without fear.

Delivery times for IML Commercial Express parcels

After sending the parcel from Aliexpress The seller must provide you with a tracking number. It is worth noting that you should not try to obtain information about the location of the goods immediately, since the parcel must first be accepted at the post office and registered, and this takes some time. Speaking specifically about IML, then the very first status usually appears only when the goods are already at customs and have passed inspection.

Delivery IML Commercial It is considered quite fast and on average goods reach recipients in about 15 days. This is a completely normal period for Chinese courier companies.

How to track an IML Commercial Express parcel from Aliexpress?

Track any parcels with Aliexpress can be done in several ways:

Let's look at all these methods in more detail.

Tracking on the official website

  • So, first go to the website
  • To go to check the location of your order, click "Track your order"

  • An input window will appear "Barcode". You shouldn’t be scared, since this is the field for entering the track number, despite such a strange name
  • Indicate the track number received from the seller, and also enter the code from the picture in the appropriate line
  • Once everything is ready, click "Find"

Now you will receive all the up-to-date information about where your parcel is located.

Tracking through special services

In addition to the official websites of delivery companies, parcels can also be tracked through universal trackers. These resources allow you to track packages from different services and use them very easily. Moreover, they are all written in Russian, so you definitely won’t have any problems using them.

One of the popular so-called trackers is the site WherePosylka. It is very easy to use - on the main page of the site, enter your track number in the line and click "Track".

That's it! Your shipment information will now be downloaded to you.

It is worth noting that there are a lot of services, but they all work almost the same and have certain features. Choose the most suitable one for yourself and use it for your pleasure.

Tracking in your Aliexpress personal account

You can also get up-to-date information about your expected order through your personal account. Aliexpress. To view the status of your parcel, go to “My Orders” - “Check Tracking” - “Tracking Details”.

On this page you will be shown information about the current location of the parcel.

Why does IML Commercial Express with Aliexpress ask for passport details?

All parcels with Aliexpress Upon delivery, they undergo mandatory checks at customs. If, when sending goods through a regular government service, there is a simplified process for checking items, then courier companies do not have such a privilege. Thus, all parcels are carefully checked by customs. As we have already said, it is a courier company, and therefore all shipments are checked at the border. But in order to carry out such a check, the company needs the passport data of clients. Moreover, customs requires them. If you don't specify necessary information, then the parcel simply will not be allowed across the border.

If you are afraid to send such confidential information, then we can assure you that it is safe, since IML has a strict privacy policy and your data will never fall into third hands.

Previously, in order to send these services, they had to send letters to clients asking for data, but since many people are confused by this policy, Aliexpress it was decided to add a corresponding form to the delivery address. So, to add passport data to the system, do the following:

  • Open section "My Aliexpress" and go to

  • A small form will open to enter your passport data.
  • Enter everything the system asks and save the result

How to receive an IML Commercial Express parcel from Aliexpress?

Often clients Aliexpress don't understand how to receive a parcel from IML. There are three ways how this can be done:

  • First of all, parcels are delivered by courier, that is, upon arrival of the goods at the place, an employee of the company contacts you and arranges a meeting where it is better for you to deliver the order
  • If you are unable to meet the courier, you can pick up your order at one of the collection points
  • In addition, not every city has the opportunity courier delivery or pickup point. In this case, delivery is carried out by Russian Post.

This solution allows us to provide the company with the highest quality and fastest service.

Problems with delivery of IML Commercial Express parcels from Aliexpress

Sometimes when delivering a parcel with Aliexpress through buyers may encounter some problems. Let's look at what they can be and how to solve them.

  • The parcel arrived at the point of delivery a long time ago, but you were not informed about this

This situation is possible if, for example, you wrote the phone number in the delivery address incorrectly or the seller mixed it up. So, upon arrival at your destination, you should receive a message, but due to the fact that the number is incorrect, it will not arrive. Therefore, always carefully monitor the movement of your order and if you suddenly see that it has already arrived, but nothing is reported to you, then contact the support service IML and check the details of receipt.

  • The parcel received the status “Arrived at destination”, and then it changed to “Parcel issued for delivery”

At least IML and is a courier company, but it is not possible to deliver goods using this method to any city. Therefore, the company has to send items by mail. Just when the shipment is transferred for further transportation by mail, such statuses appear.

So, the first status indicates that the shipment has arrived at one of the points, and the second status indicates that the parcel has been handed over to postal employees and is now heading to you.

  • The parcel status has changed to “Delivered”, but you have not received anything

IML is considered one of the most reliable services, but it happens that parcels are transferred to the wrong people. This is an exceptional situation, but if you see the status that “Parcel delivered” and contact the hotline and they tell you that you signed the receipt document, then immediately file a claim addressed to management and demand that they provide you with the document in which you signed. Additionally, it is worth hinting in a polite manner that you are going to contact the police regarding fraud and forgery of documents.

As a rule, such situations are quickly resolved, but if there is no reaction, of course, feel free to contact the police.

Video: How to track an Aliexpress parcel? What to do if your Aliexpress parcel is not tracked?