Rate this article:

Despite the abundance of ways to deliver goods from China, the number of logistics services involved in this continues to grow steadily. This time, we'll look at tracking in detail. IML Express. Many are familiar with their service firsthand, since the company has been operating in Russia for quite a long time and is the main delivery partner for most large retailers.

At one time I even used their services, although now I increasingly prefer the KSE service, however, IML delivery has not gone away with them and from time to time they are forced to resort to their services to deliver goods to customers. We have already talked about this in detail earlier, but now let’s move directly to the main issue – IML tracking Express parcels.

Having a developed infrastructure and trying to expand the range of its services, IML Express, like many logistics companies decided to become one of the intermediaries for and other large stores in China, the latter, by the way, uses their services quite often.

At the same time, no one refused delivery from local online stores, which is why the company has two formats of track codes, by which you can understand where the goods were sent from, and then, easily track the IML parcel.

For orders shipped from Russia, the IML Express track code will look something like this:

• 718********11

A regular set of 13 digits, ensuring each item is unique. For parcels sent from China to Russia, the track code will look like this:

• 667********12

As you can see, the difference is mostly only in the first digits; for shipments from China, the number 6 appears at the beginning, and for domestic orders within Russia, 7 is used. No one can guarantee that this will always be the case, but for now this is the order that remains.

We recommend tracking IML Express shipments, as in all similar cases, using , in order to avoid unclear and false statuses that you may encounter when using third-party applications.

How to track an IML Express order from China

To begin with, let's look at tracking IML Express orders from China, using an example. As expected, a few days after payment, the seller changes the order status to “Shipped” and adds a track code and the delivery service to which it belongs to the order information.

Many people mistakenly try to immediately track the movement of their parcel, but of course nothing good comes of it. Firstly, it is not a fact that the seller actually sent the goods on the same day that he issued the track code, and secondly, updating statuses about the movement occurs with a slight delay.

Where, 3-5 business days from the moment of actual dispatch, the first movement statuses will begin to appear. To track IML Express parcels in China, it is necessary to deliver such goods to the Russian border.

As we can see, based on the information received, the parcel reached the border exactly a week from the moment of sending and was transferred for customs clearance, which usually takes no more than a week, with the exception of various holidays.

After successfully clearing customs, the parcel will be handed over to IML Express for further delivery to the buyer. From this moment on, you can track such an order for Russian version site.

Due to recent changes in the field of international courier delivery, during customs clearance you will receive a letter to the specified e-mail with a link to fill out your passport data.

Why this is done, we believe, is already clear, so we will not go into details. In any case, you have option 2, either fill them out, or the parcel will simply be returned to the sender after a certain time.

After IML Express has picked up the parcel on the Russian side, delivery to the buyer will take about another week. As a result, we get an average of 20-30 days from the moment to the moment of delivery.

If the order was sent from a Russian store or from the same TMALL, everything is much simpler. Go to , enter the received track code and monitor all movement statuses.

However, if in your city there is no point for issuing IML Express orders or there is no representative office at all, then the order in this case will be transferred to Russian Post at the initial stages, with the assignment of an internal track code, which you will see when trying to track such a parcel.

Depending on your remoteness, delivery by Russian Post will usually take no more than 2 weeks; the main thing is to monitor the status of the movement in a timely manner, since not all post offices are in a hurry to deliver the notice. As soon as you see that the parcel has arrived at your post office, you can go to receive it, without forgetting your identification document.

As you can see, there is nothing difficult in tracking IML Express shipments. If in the case of parcels from China, tracking can be divided into two stages - before passing through customs and after, then for domestic shipments in Russia everything is much simpler.

(function(w, d, n, s, t) ( w[n] = w[n] || ; w[n].push(function() ( Ya.Context.AdvManager.render(( blockId: "R-A -184100-2", renderTo: "yandex_rtb_R-A-184100-2", horizontalAlign: false, async: true )); )); t = d.getElementsByTagName("script"); s = d.createElement("script "); s.type = "text/javascript"; s.src = "//an.yandex.ru/system/context.js"; s.async = true; t.parentNode.insertBefore(s, t); ))(this, this.document, "yandexContextAsyncCallbacks");

diverse not only in the range of products, but also in delivery methods. When choosing one company or another, users are lost. This is especially true for new buyers. We will talk about one of the delivery services called IML Commercial Express.

What kind of delivery is IML Commercial Express with Aliexpress?

What kind of delivery IML Commercial Express from Aliexpress?

Delivery times for IML Commercial Express parcels

As a rule, any track number is never tracked immediately, but only after a few days. In case of IML the first status appears after the parcel has cleared customs. The average delivery time is 15 days. This is quite normal, especially considering that the service is a courier service.

How to track an IML Commercial Express parcel from Aliexpress?

First of all, tracking goods with Aliexpress available on the official website IML Commercial Express. To do this, follow the link here.

• There is no tracking window on the main page. To find it, go to the tab "Track your order"

• In line "Barcode" indicate the track number received from the seller

• Next, enter the code from the image on the right
• Finally, select "Find"

After this, you will be shown up-to-date information about the location of your parcel.

In addition to the official website of the service, you can also track your parcel using special universal trackers. For example, one of the most popular is WherePosylka. It’s very easy to use - on the main page, enter the track number in a special line and select "Track".

Other tracking services work in a similar way:

Customs clearance of IML Commercial Express parcels from Aliexpress

Today, every parcel with Aliexpress, which is delivered by courier service is subject to customs clearance. Because IML Commercial Express is such, then it also processes parcels at customs. Thus, the company requires the passport data of its customers. Moreover, this is a requirement of customs and does not depend on it in any way. Therefore, if you are asked to provide information, it is better to do so. Otherwise, the goods will simply be sent back to China.

If you are afraid to send such confidential data, then we can assure you that there is nothing wrong with this, since the procedure is quite standard. Many buyers have already faced the need to send. After the order is placed and the data is received Courier service, then you will immediately receive a letter asking you to send your passport information. This is very easy to do - just follow the link in the letter and fill out a short form.

This is quite enough for successful completion customs inspection by parcel. After that, she will come to you very quickly.

How to receive an IML Commercial Express parcel from Aliexpress?

Delivery service IML Commercial Express uses two methods of transferring goods from Aliexpress to buyers:

• Delivery by courier directly to your home
• Receiving a parcel at one of the delivery points

Thus, except fast delivery, the company's clients receive quality service.

Problems with delivery of IML Commercial Express parcels from Aliexpress

In some exceptional cases, buyers who used the services of the service IML Commercial Express are facing some problems related to parcel delivery. Let's look at what cases happen and what to do with them.

• The parcel is at the point of delivery, but no one reports this

Sometimes it happens that notification of the arrival of goods at the point of delivery does not arrive. This leads to the buyer either waiting until the last minute for the arrival status to appear, or contacting support IML and finds out that the goods can be picked up a long time ago.

• The intermediate statuses “Arrived at destination” and “Parcel released for delivery” are confusing

Company IML in essence, it must deliver goods by courier, that is, to the buyer’s home. But such delivery is not possible in every city. Therefore, parcels are delivered to these areas using Russian Post.

So, when the item is transferred to the mail and these statuses arise. First, information appears that the parcel is at its destination, and then it is indicated that it has been released for delivery.

To track your parcel you need to take a few simple steps.
1. Go to the main page
2. Enter the track code in the field with the heading "Track postal item"
3. Click on the "Track parcel" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the latest status.
6. Forecasted delivery period is displayed in the track code information.

Try it, it's not difficult ;)

If you do not understand the movements between postal companies, click on the link with the text “Group by company”, which is located under the tracking statuses.

If there are any difficulties with the statuses on English language, click on the link with the text “Translate into Russian”, which is located under the tracking statuses.

Carefully read the "Track Code Information" block, there you will find estimated delivery times and other useful information.

If, when tracking, a block is displayed in a red frame with the heading “Pay Attention!”, carefully read everything that is written in it.

In these information blocks you will find 90% of the answers to all your questions.

If in the block "Pay Attention!" it is written that the track code is not tracked in the destination country, in this case, tracking the parcel becomes impossible after the parcel is sent to the destination country / after arriving at the Moscow Distribution Center / Item Arrived at Pulkovo / Arrived in Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
In this case, you need to wait for a notification from your post office.

To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery Time Calculator"

If the seller promised that the parcel would arrive in two weeks, but the parcel takes more than two weeks, this is normal, the sellers are interested in sales, and that’s why they are misleading.

If less than 7 - 14 days have passed since the receipt of the track code, and the parcel is not tracked, or the seller claims that he sent the parcel, and the status of the parcel “the item pre-advised” / “Email notification received” does not change for several days, this is normal, You can read more by following the link: .

If the status of the postal item does not change for 7 - 20 days, do not worry, this is a normal phenomenon for international postal items.

If your previous orders arrived in 2-3 weeks, and the new parcel takes more than a month, this is normal, because... parcels go on different routes, different ways, they can wait 1 day for shipment by plane, or maybe a week.

If the parcel has left sorting center, customs, intermediate point and new statuses are absent within 7 - 20 days, do not worry, the parcel is not a courier who brings the parcel from one city to your home. In order for it to appear new status, the package must arrive, unload, scan, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.

If you do not understand the meaning of such statuses as Reception / Export / Import / Arrived at the place of delivery, etc., you can look at the breakdown of the main statuses of international mail:

If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.

If, based on the above, you do not understand anything, read these instructions again, and again, until you are completely clear;)

IN Lately Buyers ask a lot of questions about IML delivery. The main problems on this moment three:

1. The parcel arrived at the point of delivery, but this was not reported

For some shipments, for some reason, you do not receive a notification that the parcel has arrived at the point of delivery. And the order lies there until the buyer sees the arrival information in the tracking, or calls the IML helpline and they tell him that the parcel can be received a long time ago.

2. The intermediate statuses “Arrived at destination” and “Parcel released for delivery” are misleading.

The IML courier company must deliver parcels directly, that is, to the recipient’s door. But not all cities have couriers. Therefore, delivery is obtained by combined IML + Russian Post.

And at the moment when IML transfers the parcel to the post office, the following statuses appear in the tracking:

• - Arrived at destination
• - The parcel has been issued for delivery

In regular tracking, these statuses mean that the parcel is ready for pickup. But in the case of IML this is not always true. Since the IML company does not have couriers and delivery points in all cities, for delivery to such cities they transfer the parcel to regular mail, which will deliver your order to the local post office.

Therefore the statuses "Arrived at destination" And “Parcel released for delivery” may mean that the parcel has arrived at Russian Post. And after 3-14 days you will need to receive it at your post office. Just like you receive regular shipments.

3. The parcel has the status “delivered”, but you did not receive it.

IML is considered very reliable courier company. But there are still cases when someone else received your package. What does the “Parcel delivered” status indicate and IML employees claim that you signed for the parcel.

What to do in such a situation?

The first step is to file a claim. But do not wait for an answer on it, but at the same time you need to reach the IML management, bypassing the operators. Since they are simply performers and have no authority. Ideally, contact your superiors, outline the situation, and make a request for a copy of the receipt document. Say that you are going to write a statement regarding the fact that your signature was forged, since this criminal offense. Management must respond to your actions.

The Chinese online store AliExpress has a new Russian partner. The Chinese company has signed an agreement with IML. This is an express delivery service of goods, which is part of the Alibaba Group holding. The service provides store users with expedited delivery of their products. In this article we will analyze in detail what kind of delivery with Aliexpress IML Express is.

IML company appeared in 2007. She immediately turned to popular online stores that did not have product delivery capabilities. Along with development network marketing, ILM's logistics service also developed. After a few years, the company could provide services for more than High Quality. In just 3 days, any parcel reached the recipient in more than 1000 cities of Russia. One of its advantages is the developed network of service branches. Since 2015, the service has been delivering parcels to Belarus. IML Express provides services to both individuals and legal entities. It works with business mail, deliveries at specialized points, fulfillment and more.

IML Express delivers about 3% of parcels from chain stores throughout Russia. It has the highest percentage of successful deliveries among similar companies - 98%. The logistics service works closely with similar companies in China. After accepting the cargo at the border, it is successfully delivered to the recipient's address. IML guarantee delivery of goods within ten days from the moment they arrive in Russia. On average, goods are delivered from China using ILM Express in 15 days. In some complicated situations, goods may be delayed for 45 days. I hope you understand what kind of delivery this is - IML Express.

How to track deliveries from this company

If you ordered a product on AliExpress and your package will be delivered using IML, you can track it on the website https://iml.ru/status. To do this you will need a track code. It can be found on the AliExpress website in your personal account.

Field for entering the track number on iml.ru

Below, enter the captcha or verification code located on the right and click the “Find” button. In the next window you will receive necessary information in the form of the status of your parcel.

ILM Express statuses

Many users do not know, not only what this method is IML delivery Express, but also its statuses. If you want to track delivery from Aliexpress through IML Express services, then you will need to know the statuses for this service. When you enter the track number on the IML website, the next window will contain information about the arrival of the parcel. Let's look at what these statuses mean.

If the parcel is expected from China, then the latest status may not change until the order crosses the Russian border.

Arrange delivery at the delivery service

If you are a seller and you need to create a request for IML services, then you can use a special calculator on the website to calculate the cost of delivery from your location to the buyer's city. To do this, go to the main page of the iml.ru company and select the “Cost calculation” section at the top.

Delivery cost calculation on iml.ru

Here you can choose for whom delivery will be calculated - legal or individual. Include a detailed calculation so that the payment amount is most appropriate for your case. This can be done at the top under the first block of the calculator. Select the required delivery options - indicate the starting and ending points in the appropriate fields, delivery payment options and other information. You can also find out the delivery time here. When all the points are completed, enter the captcha and click the “Calculate” button. Here on the IML Express website you can find information about delivery from Aliexpress.