Boxberry check the shipment. Boxberry tracking

Boxberry is a forwarding service for online stores, various remote companies and individuals. The company was founded in 2010. Boxberry evolved as structural unit group "Ural-Press". Initially, the Boxberry service was only engaged in forwarding packages for various online stores. The company was famous for its affordable rates and geographic coverage, which immediately attracted users. Soon the following direction was launched: international delivery. For this purpose, the first specialized office was opened in Berlin. Since 2013 there has been courier delivery, which has spread to 80 Boxberry tracking cities. And since 2014, Boxberry began sending documents, letters and parcels from individuals. To date individual can send a parcel only from seven cities: Moscow, St. Petersburg, Ryazan, Voronezh, Tver, Tula and Kaluga.

Boxberry track your parcel

Boxberry ru order tracking and delivery depend on the presence of a company branch in the city. Hundreds of online stores use the service. Among them, such tycoons in their field as iHerb, Ozon and Top-Shop offer to track Boxbury. Thousands of orders are delivered to customers at the company's delivery points every day. To receive and track your order, Boxberry.ru is open large number branches in more than 100 cities of Russia. In addition, the company works with online stores and intermediary companies in all countries of the world, sending parcels by land and by air.

Track your iHerb package

Through Boxberry it is very convenient to receive iHerb parcels at pick-up points and parcel terminals, so the question arises: how to track an iHerb parcel? Just enter the tracking number received from iHerb (similar to 902127616-0) on this page above, and you will find out where your package is and when your iHerb order sent through Boxberry can be received.

Boxberry order tracking by invoice number

With our service it is possible to track your Boxberry order by invoice number or online store order number.

Simply enter your Boxberry invoice number in the search field above and click Track Parcel. Within 5-20 seconds, our service will track your parcel and show full information along it along with the history of movements.

Avito delivery tracking Boxberry

On Avito you can now sell and buy goods with delivery through Boxberry and DPD throughout Russia. Avito offers delivery to all cities where Boxberry operates.

Both the seller and the buyer can track Avito delivery.

If you are a seller, then as soon as the buyer selects and pays for your item on Avito, you will receive a payment notification and an electronic invoice number (similar to 00000 1387 6804). You will need this number when sending goods to the recipient's city. Using this invoice number or track number you can track the shipped goods.

If you are a buyer, you will also receive a tracking number for your parcel as soon as the seller transfers the purchased item to Boxberry. As soon as the package is delivered to your city, you will receive a delivery notification. Using the invoice number, you, like the seller, can track the Avito delivery.

Boxberry order tracking by iHerb order number

Immediately after information about iHerb order enters the Boxberry system, its tracking becomes available. With our service, you don’t need to look for anything yourself; we will track any parcel and show you full information about it.

Boxberry delivery times

Boxberry delivery times are quite predictable, because the company works well and tries to do everything on time.

Track your parcel through our universal postal tracker, which uses past delivery times Boxberry parcels, will predict the approximate delivery dates of your parcel.

If you have any questions about tracking Boxberry, please contact one of the hotline numbers on the company's official website for advice. You can find all the information on how to get in touch, as well as more detailed information about the service, at

The Parcels application will help you track the status and location of your package delivered by Boxberry.

To track your parcel you need to take a few simple steps.
1. Go to the main page
2. Enter the track code in the field with the heading "Track postal item"
3. Click on the "Track parcel" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the latest status.
6. Forecasted delivery period is displayed in the track code information.

Try it, it's not difficult ;)

If you do not understand the movements between postal companies, click on the link with the text “Group by company”, which is located under the tracking statuses.

If there are any difficulties with the statuses on English, click on the link with the text “Translate into Russian”, which is located under the tracking statuses.

Carefully read the "Track Code Information" block, there you will find estimated delivery times and other useful information.

If, when tracking, a block is displayed in a red frame with the heading “Pay Attention!”, carefully read everything that is written in it.

In these information blocks you will find 90% of the answers to all your questions.

If in the block "Pay Attention!" it is written that the track code is not tracked in the destination country, in this case, tracking the parcel becomes impossible after the parcel is sent to the destination country / after arriving at the Moscow Distribution Center / Item Arrived at Pulkovo / Arrived in Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
In this case, you need to wait for a notification from your post office.

To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery Time Calculator"

If the seller promised that the parcel would arrive in two weeks, but the parcel takes more than two weeks, this is normal, the sellers are interested in sales, and that’s why they are misleading.

If less than 7 - 14 days have passed since the receipt of the track code, and the parcel is not tracked, or the seller claims that he sent the parcel, and the status of the parcel “the item pre-advised” / “Email notification received” does not change for several days, this is normal, You can read more by following the link: .

If the status of the postal item does not change for 7 - 20 days, do not worry, this is a normal phenomenon for international postal items.

If your previous orders arrived in 2-3 weeks, and the new parcel takes more than a month, this is normal, because... parcels go on different routes, in different ways, they can wait 1 day for shipment by plane, or maybe a week.

If the parcel has left sorting center, customs, intermediate point and new statuses are absent within 7 - 20 days, do not worry, the parcel is not a courier who brings the parcel from one city to your home. In order for it to appear new status, the package must arrive, unload, scan, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.

If you do not understand the meaning of such statuses as Reception / Export / Import / Arrived at the place of delivery, etc., you can see a breakdown of the main statuses of international mail:

If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.

If, based on the above, you do not understand anything, read these instructions again, and again, until you are completely clear;)

Delivery time for orders from iHerb to Russia by service Boxberry amounts to 1-3 weeks depending on destination. Arrives in Moscow in a week. A tracker is provided to track the parcel (you will find out how to track it ↓). It is possible to receive orders in points of issue, of which there are already many in Russia - there are in all large cities, many not very large and even some small ones, as well as in PickPoint parcel terminals, of which there are even more. And there is also home delivery by courier.

Restrictions:

The order amount is not higher 150 dollars.
Parcel weight no more 5 kg.
The shelf life of the order at Boxberry pick-up points is: 14 days, in PickPoint parcel terminals - 7 days.

Boxberry delivery is calculated according to the following scheme: the higher the order amount and the lower its weight and volume, the less you will have to pay for its delivery. That is, in general, it is more profitable to buy something that is lighter, smaller in size and more expensive. At the same time, iHerb has products with the “economy delivery” option - the presence of such products in the order helps reduce its cost.

Moreover, if your purchase from iHerb is worth over 60 dollars, then preferential delivery rates come into effect, and then it will be delivered to Boxberry pick-up points and PickPoint parcel terminals free, and courier service is either inexpensive or also free.

Also keep in mind that the cost is calculated noticeably lower for delivery to large cities and their suburbs than to more remote settlements. Moreover, the cost may be different for seemingly equidistant from some large city settlements. So sometimes it makes sense to check different Boxberry pick-up branches if it’s convenient for you.

All shipments from iHerb transported by Boxberry are insured. Therefore, if the package suddenly gets lost or something in it is damaged along the way, you will receive full refund.

This means that after you collect all the desired items in the cart, at the bottom of it in the “Find out the shipping cost” block, enter your postal code, click the “Calculate” button, and then select one of two options:

Boxberry - Pick-up points and parcel terminals
Boxberry - Courier delivery

It should be added that Boxberry does not have its own courier service, but uses others, including “ EMS Mail Russia."

IN mobile application this is also in the cart - in the "Order Summary":

After selecting the delivery method, click the “To checkout” button (in the “Place an Order” mobile application).

If you want to pick up your order yourself, now you will need to first select the city, and then the most convenient point for you (marked on the map pink) or parcel terminal (marked in grey).

In the mobile application:

Boxberry order tracking from iHerb

After sending your order from iHerb by Boxberry service You will immediately be provided with a tracking number to track your parcel. But start tracking it directly, that is, see where it is at the moment is, you will only be able to do it 2-3 days after that.

You can see where your parcel is going by clicking on the button "Track my parcel" in an email notifying you that your order has been shipped. This can be done in your account on the iHerb website in the section "Orders" by clicking on the appropriate button next to the order of interest.

After which a page will open with the current status of the parcel and the history of its movement. When you click on the button "View departure history" will be displayed full path order movement, and when you click on its number next to the Boxberry icon, you will be redirected to their website with similar information.

Try it, it's not difficult ;)

If you do not understand the movements between postal companies, click on the link with the text “Group by company”, which is located under the tracking statuses.

If you have any difficulties with the statuses in English, click on the link with the text “Translate into Russian”, which is located under the tracking statuses.

Carefully read the "Track Code Information" block, there you will find estimated delivery times and other useful information.

If, when tracking, a block is displayed in a red frame with the heading “Pay Attention!”, carefully read everything that is written in it.

In these information blocks you will find 90% of the answers to all your questions.

To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery Time Calculator"

If the seller promised that the parcel would arrive in two weeks, but the parcel takes more than two weeks, this is normal, the sellers are interested in sales, and that’s why they are misleading.

If the status of the mail item does not change for 7 - 20 days, do not worry, this is normal for international mail items.

If your previous orders arrived in 2-3 weeks, and the new parcel takes more than a month, this is normal, because... Parcels go on different routes, in different ways, they can wait for 1 day to be sent by plane, or maybe even a week.

If the parcel has left the sorting center, customs, intermediate point and there are no new statuses within 7 - 20 days, do not worry, the parcel is not a courier who is delivering the parcel from one city to your home. In order for a new status to appear, the parcel must arrive, unload, scan, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.

If you do not understand the meaning of such statuses as Reception / Export / Import / Arrived at the place of delivery, etc., you can see a breakdown of the main statuses of international mail:

If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.

If, based on the above, you do not understand anything, read these instructions again, and again, until you are completely clear;)

◀◁◀Hello everyone ... hello ▷

Today I can boast of vast experience in cooperation/working/dealing with many transport companies, BUT it is the only one I trust and time after time I am satisfied with the work of this service.

IM "BioPillow"

Then I found out that Boxberry has tracking of shipments. And that's cool! I was just waiting for my pillow.. It became interesting where it was currently on its way, and the status on the website showed that it had literally JUST arrived at the pick-up point..

That is, in theory, the received/arrived parcels had not even been sorted yet, they were standing at the door... It was about 8-9 pm, I got ready and ran to the department)) Again, not a single person in front of me.

And here I have my order..

By the way, I received an SMS to my phone that the parcel had arrived at the order pick-up point only the next day, close to lunch, when I already had the order..

So, as in the case of Russian Post, Boxberry has the GREATEST tracking of shipments, and they update statuses almost instantly))

Great photos for guessing games, really ? =DDDD

Boxberry cooperates with a huge number of online stores, including the well-known iHerb, Ozone and Maytoys, and even Esky...

And gives discounts on orders in these stores, for example:

When registering in personal account, PHOTO BOOK as a gift from netPrint

1000 rubles discount on Xiaomi Mi Qicycle folding electric bike

I had parcels that had already been paid for in advance, and there were also those where payment for the order had to be made upon receipt..

And there was a case when the order was paid, and at the point of delivery I only had to pay for the delivery itself.. And in all three situations, the employees worked very politely and quickly!! I have never spent more than 5 minutes in the department.

I know it doesn't work out for everyone good attitude with this service..And maybe it's pure human factor, BUT for the entire time I contacted them, all the operators were different, and the support service called me back several times and asked if I was satisfied with their work - and that’s worth a lot!!!

I also liked that long before signing the receipt, one of the employees brings out boxes for me and places them near my feet, as if hinting that open/check if necessary)) In other TCs this is prohibited... Until you sign, no opening!

If the parcel is small, they help stuff it into your purse ( with a child in your arms, this is so difficult to do on your own)

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My THIRD order it was a typical review .. It was generally difficult to screw up with it, because there was nothing glass, it was packaged well, and the products had an additional protective membrane!

IM "MeelaMeelo"

But I'm still happy. Quick notification, long shelf life of parcels at no additional cost.

CONVENIENT work schedule:

If you placed an order on the terms of collection at the branch, then you can pick it up at a time convenient for you.
Opening hours: Mon-Sun: 09.00-21.00

I don’t know how it is in other cities, but here it is... and it suits me, because I will never forget how I couldn’t pick up my parcel from dpd because they closed early.. And you work until 8 pm - you can still calmly pick up your parcel.

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But FOURTH order couldn't do without a jamb!!!

I placed an order at “Esky,” which I already loved, where previously I always chose delivery by courier, because for large orders it was free. Now delivery by personal courier costs almost 500 rubles, which of course did not suit me..

The most more or less optimal option was again Boxberry.

And the first thing I didn’t like this time was the lack of SMS notification that the parcel had arrived. That is, the standard postal message was that the order was accepted, please wait...

A week has passed... and silence...

I started to deal with the online store, they solved the problem very quickly, assuring me that I could go and get it - it was already in the department, they say there were some problems in the shopping center..

There was a tamper evident seal on the box, put on by the store itself, and everything was ok with it, that is, the box was not opened! BUT she was so dead, it was terrible..

IM "Eskay"

In the photo above you can see it for yourself. The tape came off the box, and the cardboard itself was torn.

However, the most important thing is that the goods are intact, nothing was damaged or wrinkled - the boxes looked like they came from a store window)))

Lego from IM "Eskai"

But still, for the last delivery I am taking off 1 star, although in fact nothing critical happened...

Because when compared with other delivery services, this mistake is completely forgivable!!

◀◁◀Bottom line ▷

Overall, I am extremely pleased with this delivery service! They suit me in all respects, and I will definitely contact them again.

Fast delivery, on average 4-8 days.
The goods always arrive safe and sound. Nothing has ever spilled, broken, or become wrinkled.
Parcels are not lost - their location can always be tracked on the website.
Not high delivery costs.
Many collection points throughout the city, even in the most remote areas.
Polite staff in the branches. The support service itself calls and asks if you are satisfied with the order.
Convenient opening hours for pick-up points.

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Thank you all for stopping by)) I will be glad if you rate my review.

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