Postal tracking. Types of delivery of goods from Ebay

website - convenient tracking of eBay Global Shipping parcels and orders by tracking number. Enter your track number and get the current status of your parcel.

Postal Ninja offers the most accurate information in Russian.

The eBay auction is used by a huge number of individuals and online stores from all over the world. Therefore, when shopping on eBay, the first thing you need to pay attention to is whether the seller ships to your country.

Shipping from eBay

Information about where the goods will be delivered and the cost of shipping is on the product page.

As you can see in the screenshot above, the seller sends the item via economy shipping, without the ability to track the parcel from eBay.

In other cases, the ad may indicate that the shipping cost includes a tracking number, that is, a parcel from Ebay can be tracked by the track number.

You can also find products with free shipping, for example, the famous Chinese cosmetics store Strawberry also sells its products from its Ibay page

In cases where the seller does not indicate the shipping cost, you need to contact the seller for clarification. This will be stated explicitly on the product page. Also, if you are very interested in a product and even the ad itself says that delivery to Russia is not carried out, it makes sense to write to the seller and discuss this possibility with him.

eBay parcel tracking

If you can choose a shipping method, the best option would be shipping from eBay with a tracking number. This way you can always see at what stage of delivery the parcel is. If you have any doubts about whether a tracking number is provided, on eBay it is always best to contact the seller before paying. Do not forget that the buyer’s obligation to pay for the goods arises immediately after clicking on the “Buy it now” button and it is no longer possible to independently refuse the transaction.

After payment and sending the order, eBay will send to email notification with tracking number. The seller will also indicate the tracking number and shipping method on the “Order Details” page.

eBay Global Shipping Parcel Tracking

Also, shipping from the USA and UK can be within the framework of the International Shipping Program (eBay Global Shipping Program). Sellers send their goods to a centralized hub, from where the company delivers them to Russia and transfers them to SPRS, and the courier service delivers them to the buyer’s door.

You can track items shipped through eBay Global Shipping both in your account on the eBay website and on the website of Pitney Bowes, the direct coordinator of all logistics for the Global Shipping Program:

You can track a parcel from Ebay using the tracking number in Russian at , regardless of which postal service the item was sent by.

When delivering goods purchased on eBay, many services are often involved; our service will find and show you additional tracking numbers and download information on them from the websites of transport and postal companies. Options for the names of delivery methods: Standard Int"l Shipping, Economy Int"l Shipping, Economy International Shipping.

It is very easy to track a parcel from eBay using the tracking number on the Parcels service. You will find out the approximate delivery times, all tracking statuses in Russian, and also find out all additional tracking numbers by tracking the parcel with us.

With our universal postal tracker, Economy Int"l Shipping parcel tracking, Expedited Int"l Shipping tracking, as well as Standard Int"l Shipping, Express Int"l Postage tracking and of course Economy International Shipping tracking are possible.

Below I described in detail how to track a parcel on Ebay.

Tracking eBay Global Shipping Program in Russia

The International Shipping Program makes it easier for buyers in other countries to purchase items from sellers in the US and UK. Also known as International Priority Shipping. Sometimes the delivery service may say "Multiple Carriers", which literally means "Multiple Carriers", and means that several companies are involved in the delivery.

After payment has been made for the goods, the seller sends the goods to a local sorting center in the US or UK. Specialists in international shipments at the sorting center they will process the parcel and fill out customs declarations, will pay the applicable import fees and ship the goods to your home. Items shipped through the International Shipping Program typically arrive within one week of leaving the US or UK sorting facility.

If your tracking number is similar to UPAAB000000234225695, then your order has been sent through the International Shipping Program and you will be able to track your package all the way to your door.

When delivered to Russia, the package first goes to Pitney Bowes, then to wnDirect, which delivers the package to Russia, and passes it to SPSR, which performs customs clearance and then delivers the package by courier.

In addition to the UPA*********** tracking number, you can get numbers similar to LPKEN000000278145868, owned by wnDirect and WNM005191837, also owned by wnDirect and tracked by the courier company SPSR Express. Numbers in the OREUSA format, similar to OREUSA1924435435RU, OREUSA11025221709RU, are internal Pitney Bowes numbers, and are tracked only by SPSR Express.

Any of these track numbers will allow you to track your parcel from eBay on our service, in Russian. We will even track the status of the parcel using the Aeroflot air waybill, which delivers cargo by plane from the USA and Britain. The air waybill number appears in wnDirect statuses and is similar to 555-07561945.

Economy International Shipping track in Russia

Track your eBay order using the tracking number on our mail tracker to find out complete information about the status of your package and view delivery times.

Economy International Shipping delivery times vary and depend on the workload of customs posts in the country of departure and in Russia, public holidays, workload sorting centers. On average, delivery time is 25-35 days. Parcels can reach the central part of Russia in 18-22 days.

How to track Economy Shipping from China/Hong Kong/Taiwan to Worldwide

Tracking Economy Shipping from China/Hong Kong/Taiwan to Worldwide is a method of delivering goods from China, Hong Kong, Taiwan all over the world from eBay auctions.

Economy Shipping from China/Hong Kong/Taiwan to worldwide is actually a shipping method. In order to find out the postal or transport company who actually delivers your order, track the parcel on our website and find out the name of the delivery service.

Once your order has been prepared for shipment, personal account A tracking number will appear on eBay so you can track your order through our email tracker.

Economy SpeedPAK from China tracking Tracking RU Tracked Packet from China

In 2014, eBay opened new ways to deliver goods to Russia for its customers. One such delivery method is ePacket (RU Tracked Packet from China). Involves delivery from China with an international track number. Delivery times are expected to be approximately 7-15 days. You can receive such parcels at your post office.

Tracking Expedited International Courier Delivery to Russia

Expedited International Courier Delivery to Russia is a fast courier delivery in less than two weeks, the courier will bring the order directly to your door.

In Russia, orders delivered this way are usually delivered by Pony Express and SPSR.

Features of delivery of goods from eBay via SPSR

To complete customs clearance of your goods at Russian customs, SPSR will ask you to send your passport details and TIN number. After this, the parcel will be delivered to your city and the courier will deliver it to you.

Envío Internacional Económico track your parcel

Let's figure out what it is - Envío Internacional Económico? In Spanish this means Economic International Delivery and is carried out by the Spanish Post Correos Espana. This shipping method is popular with eBay sellers in Spain.

Tracking Envío Internacional Económico is possible using the official website of the Spanish Post, or on our tracker, where all statuses will be translated from English and Spanish into Russian.

Track a parcel from eBay

Ebay is constantly introducing new delivery methods, and you can easily get confused about how to track a parcel from Ebay and how to find a parcel from Ebay in Russia.

Don’t be intimidated by the variety of delivery methods and unclear tracking numbers, we have figured out for you how to track any shipments from Ebay and will help you find a parcel in Russia, and we will tell you which transport or postal company delivers your parcel.

Winit parcel tracking

Sometimes using the Winit tracking number you can get an additional track code of the form UG041119000CN, UC445619639MY and although this is an international format track code, the first letter “U” says that this is an unregistered shipment and therefore untraceable in Russia. The Russian Post website swears and says “The shipment with this number is unregistered - it cannot be tracked.”

It is impossible to find out where the trackless Winit parcel is located in Russia, or when it will arrive at the Post Office. You must wait for a paper notice in your mailbox before you can receive your shipment. Because when a parcel arrives on the territory of Russia, it is re-labeled and assigned an internal Russian Post number, which cannot be recognized anywhere.

ePaket tracking from eBay

It is worth noting that 11-digit track codes starting with 05 (05183648460), although they belong to China Post, are also tracked through Winit and our service will help you with this.

How to track a parcel from eBay using the order number

Each Ebay order sent is assigned new number- tracking number provided by the transport company.

It is not possible to track the parcel using the eBay order number; you need to find the tracking number, and only after that try to track the parcel from eBay.

Track a parcel from eBay using the shipment number

Having the parcel departure number, it is easy to find where your parcel is and find out when it will arrive. Just enter the shipment number for your eBay order in the search field above and click Track Parcel.

How to track a parcel from eBay without a tracking number

Unfortunately this is not possible. The tracking process itself involves searching for a package among many other packages in the computer system of a transport or postal company. To distinguish your package from all others, it must have a unique track number or tracking number, which is created when the shipment is registered by the seller.

Ask the seller to send you the tracking number for your eBay order and then you can easily track your order.

How to track a parcel from eBay using transaction number

The transaction number on eBay is an internal number that cannot be used to track the location of the package. You should find the shipment number in your account on your order page, or ask the seller to send you a tracking number.

How long does it take to send a package from eBay to Russia?

How long does it take for a parcel from eBay to Moscow and other Russian cities? I also asked myself this question, I looked through many services on the Internet, but either they took numbers out of thin air, or did not explain how their forecasting mechanism works, and therefore it is difficult for me to trust such forecasts.

By tracking on my service, you will find out approximate delivery times calculated based on parcel delivery over the last 30 days. For calculation purposes, delivered parcels from the same country, delivered by the same service, are accepted, and upon arrival of the parcel in the country, the transit time between cities, regions or a similar distance between cities is taken into account.

How long does it take to send a package from eBay from America to Russia?

Depending on the delivery service for your order from eBay, the time may range from 5-7 to 15-25 days. From eBay from America, goods can be sent through the Global Shipping Program and then such a package is delivered by SPSR Express.

The most accurate time for delivery of a parcel from eBay from America will be calculated for you by our service based on previously delivered parcels.

How long does it take to send a parcel from eBay to Ukraine?

Everything that is written above about the delivery time from eBay to Russia is also applicable if you are interested in knowing how long it takes for a package to arrive from eBay to Ukraine.

You just need to enter the tracking number of your order, and we will immediately find where your package is and calculate the delivery time to Ukraine for you.

eBay

eBay Inc. is a multinational e-commerce corporation based in San Jose, California that facilitates consumer-to-consumer and business-to-consumer sales through its website.

eBay was founded by Pierre Omidyar in 1995 and became a notable success story amid the dot-com bubble. Today, eBay is a multi-billion dollar business with operations in approximately 30 countries. The company operates eBay.com, an online auction and shopping site where people and businesses buy and sell a wide variety of goods and services around the world.

Story

AuctionWeb (original name eBay) was founded in California on September 3, 1995 by French Iranian-American programmer Pierre Omidyar as part of a larger personal website. One of the first items sold on AuctionWeb was a broken laser pointer for $14.83. Surprised, Omidyar contacted the winning bidder to see if he realized the laser pointer was broken. In his response email, the buyer explained, “I am a collector of broken laser pointers.”

The company officially changed the name of its site from AuctionWeb to eBay in September 1997. The site was originally owned by Echo Bay Technology Group, Omidyar's consulting firm. Omidyar tried to register the domain name echobay.com, but it was already taken by Echo Bay Mines, a gold mining company, so he shortened the name to his second best option, eBay.com.

Millions of collectibles, decor, appliances, computers, furniture, equipment, domain names, vehicles and other items are bought and sold daily on eBay.

Generally, anything can be auctioned on the site as long as it is not illegal and does not violate eBay's Prohibited and Restricted Items Policy.

Services and intangible assets can also be sold. Large international companies such as IBM sell their latest products and services on eBay using competitive auctions and dedicated storefronts. Select eBay sites, such as eBay US and eBay UK, allow users to trade using local currencies.

Software developers can create applications that integrate with eBay through the eBay API by joining the eBay Developer Program. As of June 2005, the eBay Developer Program had more than 15,000 members, including a wide range of companies creating software applications to support eBay buyers, sellers, and eBay affiliates.

website - convenient tracking of eBay Global Shipping parcels and orders by tracking number. Enter your track number and get the current status of your parcel.

Postal Ninja offers the most accurate information in Russian.

Shipping from eBay

Information about where the goods will be delivered and the cost of shipping is on the product page.

As you can see in the screenshot above, the seller sends the item via economy shipping, without the ability to track the parcel from eBay.

In other cases, the ad may indicate that the shipping cost includes a tracking number, that is, a parcel from Ebay can be tracked by the track number.

You can also find products with free shipping, for example, the famous Chinese cosmetics store Strawberry also sells its products from its Ibay page

eBay parcel tracking

Once your order has been paid for and shipped, eBay will send you an email notification with a tracking number. The seller will also indicate the tracking number and shipping method on the “Order Details” page.

eBay Global Shipping Parcel Tracking

You can track a parcel from Ebay using the tracking number in Russian at , regardless of which postal service the item was sent by.

YunExpress is an innovative company that specializes in providing global logistics service to cross border e-commerce merchants. With the core advantages of innovation and professional, we developed in a remarkable speed and now become one of the largest logistics companies in China. We provide customers with up to 50 kinds of shipping options and also customize solutions based on their business needs.

Flyt Logistics Co., Ltd. is a leading service provider engaged in international air mail, international air express and international storage and distribution, also one of the first partners and recommended logistics service providers of China EBAY. The company provides various post, storage and distribution, order management system, for multinational electronic commerce operators.

Ruston express based in Heilongjiang, a provider of supply chain solutions with respect to Sino-Russia cross-border logistics and warehousing services in eastern europe countries. Main market include Russia, Ukraine, Belarus and others. Ruston provides a series of comprehensive logistics solution, which includes air parcel, commercial parcel, 3C packet, B2B freight cargo, overseas warehousing service etc.

YANWEN is a leading industry provider of e-commerce comprehensive logistics solutions, integrating our specialty, safe, efficient and rapid services to sellers with professional team and cost-benefit service concept. Mainly shipping the registered mail in China, Hong Kong, Germany, United Kingdom, Belgium, Netherlands, Switzerland, Lithuania, along wth YANWEN express, YANWEN line, meanwhile, agents DHL, TNT and UPS express services in China and Hong Kong.

BQC International Logistics Ltd is a leading logistics service provider in Southern China and is a part of the BQC Group. Our core business encompasses international express courier, global forwarding, airfreight, cross-boarder trucking, import and export customs brokerage and supply chain solutions.

KAWA Express covers international express forwarding, postal parcel, tax-free express, FCL, CLC, Air freight ,and overseas warehousing services.With high-quality overseas resources, major foreign trade platform, and modern logistics management, we will continue to optimize the EC logistics channels, and provide more convenient, efficiency, economy logistics solutions.

One World Express is a global E-commerce logistics solution supply company which was established in 1998. We provide multiple solutions for global E-commerce market which are integrated to our multi-courier shipping platform. Our global customer service team will bring the most satisfaction to our regional partners. Your package is our pride!

SprintPack China is a joint venture company created by UK well known ecommerce Logistics Company P2P Mailing and EU Logistics Company SprintPack; SprintPack China is dedicated to provide the most reliable logistics resources in Europe, including pick up, warehousing, transportation, airlines and last mile delivery networks.

BuyLogic was set-up in 2011 in Shenzhen with a vision to provide a global one-stop warehousing & distribution solution in the B2C ecommerce market, with branches in Guangzhou, Shanghai & Yiwu.

Logistics Worldwide Express (LWE) is a logistics leader in the Asia Pacific Market. We have established collaborative networks with last mile and postal service providers around the world. Our services are covered in more than 200 countries in Europe, America, Oceania and South East Asia. We can help you in door to door deliveries, warehousing, postal packets and freight forwarding. We are your one stop end-to-end logistics partner!

Founded in 2008, Shenzhen Sunyou Logistics Co.,Ltd provides a range of services ranging from Shunyoubao special lines, Sunyoutong small packets Global express delivery & warehousing etc. It has over 30,000 square meters of package-handling and storage centers in each transfer center and process hundreds of thousands of international parcels per day.

Shanghai Wise Express was set up in 2002, is a professional team to provide international logistics services. Wise rely on independent research and development of the logistics management system for businesses to provide the best logistics solutions and services.

With a global network in over 220 countries and territories across the globe, DHL is the most international company in the world and can offer solutions for an almost infinite number of logistics needs. DHL is part of the world’s leading postal and logistics company Deutsche Post DHL Group, and encompasses the business units DHL Express, DHL Parcel, DHL eCommerce, DHL Global Forwarding, DHL Freight and DHL Supply Chain.

How to track the movement of a parcel from abroad?

To track the movements of international postal items (IPO), a postal monitoring system has been developed, the main tool of which is a unique tracking number. This number consists of digital and alphabetic characters, and is also duplicated in the form of a barcode. Modern postal logistics terminals are equipped with barcode scanners and, when the IPO passes through such a terminal, the tracking number data is read and sent to the servers of the international postal monitoring system.

Thanks to this system, it is very easy to find out the location of the MPO. This can be done on the websites of government postal services or private logistics companies. In addition, there are convenient tracking services - trackers that combine tracking systems of many countries and private carriers.

What is a tracking number?

Tracking number is a number for tracking the movement of your cargo, provided by postal services. The tracking number is standardized by the Universal Postal Union and has a strict structure.

The standard international tracking number is XX123456789XX:

the first letters indicate the type of shipment, for example, CA-CZ – parcel with tracking, EA-EZ – express parcel sent by one of the international express delivery services, for example EMS, RA-RZ – small registered package with tracking, LA-LZ – small package without tracking
Next comes a unique eight-digit code, and the ninth digit is a verification value calculated using a special algorithm,
the last Latin letters indicate the country from which the parcel was sent, for example, CN - China, US - USA, DE - Germany.

Official and complete information is available here (PDF document, English).

To check if your tracking number is up to standard, use the form provided on the UPU website (Excel spreadsheet).

The seller provided a tracking number, but there is no movement of the parcel.

Information in the mail monitoring system may be delayed. The normal situation is a delay of 3-5 days.
The seller provided a pre-reserved number, but the package has not actually been shipped yet. Wait 3-5 days and clarify the situation with the seller.

I just paid for the order, and the seller already gave me a tracking number. All this is suspicious.

There is nothing suspicious about this, because abroad there has long been a system for reserving postal items that are purchased in advance. The seller only needs to enter the addressee’s details and print out the finished form with a tracking number.

What information can I get from my tracking number?

Using the tracking number you can get the following information:

method of sending MPO;
where (export) and where (import) MPO is moving;
find out the stages of movement of international goods - export, intermediate delivery points, import, customs clearance, delivery to the addressee within the territory of the recipient’s country;
mass of MPO (not always provided);
Full name and exact address of the recipient (usually this information is available on official trackers of postal and courier services).

Judging by the track number, the parcel is heading to another country.

The seller mistakenly provided the track number of another parcel or confused the numbers. Ask for clarification on this point.
There was a failure in the mail monitoring system. The parcel will still be delivered to its zip code and address.
The seller deliberately provided a different track number; the parcel might not have been sent at all, hoping for the lack of experience or inattention of the client. Chinese sellers often sin with this.

The IPO tracking number has a non-standard appearance. Why?

The standard tracking number of the form XX123456789XX is specific only to national postal operators that are members of the Universal Postal Union (UPU). There are several common reasons for receiving a non-standard tracking number:

The parcel was sent through large private delivery services - DHL Express, UPS, Fedex, SPSR, Meest, etc., which have their own internal standards for generating a tracking number. Typically, this number has only a numeric format and is tracked on the websites of these services or on aggregator trackers;
The package was sent from China via local carriers.
The seller made a mistake when writing the tracking number. Here you need to check with the seller that the number provided is correct;
the seller knowingly provided a false tracking number in order to deceive the customer. This is typical for Chinese sellers on Aliexpress. In this situation, only a dispute will help.

My order was sent through a national postal operator, but they did not provide me with an international tracking number. Why?

Not all postal items automatically receive an international tracking number. The fact is that all MPOs are divided into “small packages” and “parcels”. A standard small package (parcel) is considered to be a shipment weighing less than 2 kg and is not assigned a tracking number. In some cases, it is possible to register such an IGO for an additional fee and receive a tracking number. MPOs weighing more than 2 kg fall into the category of parcels and are assigned a tracking number, but even in this case it does not always have an international format. Parcels are divided into regular and priority (registered). The latter have an international tracking number.

Who should provide me with the tracking number?

In the case of purchases in foreign online stores and auctions, the tracking number is provided by the seller after payment for the order.

What determines the speed of MPO delivery?

There are a lot of conditions and factors here. The main ones include:

choice of delivery method - regular or priority (express) mail;
choice of delivery operator - state postal service or private express carrier. The delivery speed of private courier services can be 3-5 times faster than using regular postal services;
features of the work of postal operators in a particular country. For example, USPS mail is much faster than Russian Post;
distance between sender and recipient;
depending on the time of year, weather conditions, disasters. For example, during the Christmas sales and pre-New Year rush, the flow of parcels increases sharply and postal operators do not have time to process all parcels on time. This leads to delays.

When exactly will I receive my parcel?

There is no exact answer to this question. In this case, it is much more accurate to use the concept of expected delivery time. The website of each national postal operator contains information about the average delivery time by one method or another to a specific country. Stores also provide this information when choosing a delivery method.

The situation is clearer with courier carriers - DHL Express, UPS, Fedex, SPSR, etc. In 80% of cases, delivery is carried out the same day or within the next 3 days (if there are no problems at customs).

Delivery times for standard MPOs to Russia from the USA and European countries vary within the following time limits:

EMS shipments - 7–14 days.
Registered parcels and parcels - 14–30 days (depending on the distance from key centers of international postal exchange).
Simple packages and parcels - 18–40 days.
The average delivery time for parcels and parcels from China and Southeast Asian countries is about 21–40 days.

I was sent a parcel weighing 1 kg (for example), but according to the track number in Russia, the weight became 0 (or much less than 1 kg). What is this connected with?

This is a very common situation when, after export to Russia, the parcel “loses weight” down to 0 grams. It’s just that some sorters are too lazy to weigh each MPO and enter this data into the tracking system.

The second option is sadder. If at any stage of delivery or customs clearance the parcel suddenly loses weight, this may indicate theft of the investment. This is a direct reason to insist on opening the parcel at the post office upon receipt. A parcel with a difference in weight must have a corresponding certificate.

The DHL Express, UPS, Fedex parcel was detained at Russian customs (sent to the store). For what reason?

The most common reason is exceeding the investment value limit for courier MPOs, which for Russians is 200 euros. You can read more about the features of courier services in our articles:

Also, some courier services arrange delivery only in major cities Russian Federation and, if you are a resident of a small town on the periphery and do not have the opportunity to come to the company’s office, then the parcel will be sent back.

My package ended up in another country. What should I do?

There are two possible reasons for this:

The parcel is delivered in transit through third countries and the final destination has not changed. There is no need to worry, this is normal practice. Especially when delivered by courier services.
The seller mixed up the tracking numbers or entered the delivery address incorrectly. This happens extremely rarely and the problem should be resolved directly with the seller.

The package was sent from the USA via USPS. What is this and where can I track such parcels?

Parcels sent by USPS can be tracked on the official USPS website or on our tracker.

Most Common USPS Statuses

Electronic Shipping Info Received - information about the postal item was received in electronic form.

Shipment Accepted - accepted from the sender.

Arrived at Sort Facility - arrived at the sorting center.

Processed at USPS Origin Sort Facility - the mail item has been sorted at the postal collection point.

Dispatched to Sort Facility - left the sorting center.

Notice Left (Business Closed) - the postal operator attempted to deliver the parcel, but delivery did not take place, because The delivery location was closed. A receipt was left for the recipient.

Processed Through Sort Facility - The mail item left the postal sorting facility in the direction of delivery (export to the destination country).

Customs Clearance - transferred to customs.

Customs Clearance delay (Held in Customs) - the parcel is detained at customs.

Customs clearance processing complete - customs clearance is completed.

Delivered - delivered.

How do I know when my USPS mail has left the USA?

Most often, IGOs leave the United States when the following statuses are assigned:

Processed through USPS Sort Facility, JAMAICA, NY 11430
Processed through USPS Sort Facility, LOS ANGELES, CA 90009
Processed through USPS Sort Facility, CHICAGO, IL 60666
Processed through USPS Sort Facility, MIAMI, FL 33112
Processed through USPS Sort Facility, CHICAGO, IL 60688
or International Dispatch

Where can I get information about the work of the German post office Deutsche Post DHL and where can I track parcels from Germany?

Detailed information about the work of the German state post and how to track IPOs from Germany can be found in our

Delivery from England via Parcel Force. What is this?

Parcel Force is the express delivery division of the UK's Royal Mail. In Russia and the CIS countries, Parcel Force shipments are delivered by local EMS services. You can find out detailed information about the work of the Royal Mail of Great Britain Royal Mail from ours.

Shipping method on eBay is International Priority Shipping to Russia. How to understand this?

In this case, delivery to Russia is carried out under the terms of the eBay Global Shipping Program, which implies the presence of an intermediary in the USA at the delivery stage. More detailed information is in ours.

The online store offers direct delivery to Russia (CIS countries) through the company Borderfree (FiftyOne). What kind of company is this and where can I track the progress of my order?

Borderfree is an American logistics company that provides American stores with delivery services to international customers. The company operates according to a conventional sweat forwarder scheme, that is, it collects orders from stores in its warehouses in the United States and then forwards them to a customer outside the United States. The company charges a commission for its services. Borderfree's contractors for delivery to Russia and the CIS countries are the courier companies DHL Express and SPSR. You can track the movement of parcels on the company’s website using your order number and email address.

Delivery from China (Aliexpress and other stores) via Swiss Post and Sweden Post

Recently, many sellers on Aliexpress offer a choice of delivery via postal operators in Switzerland and Sweden. For many, this raises a logical question - what do China and Swiss Post have to do with it?! The point here is that Swiss Post and Sweden Post have representative offices in China and deliver parcels from the Middle Kingdom with a transit point in Switzerland and Sweden, respectively. The Chinese began to use the services of European carriers due to serious bans on the shipment of Li-Ion batteries by China, Hong Kong and Singapore Post. Delivery scheme: Singapore - Switzerland/Sweden - Russia (other countries). The track number for such shipments is RXXXXXXXXXXCH for Swiss Post and RXXXXXXXXXXSE for Sweden Post.

You can track it on the Swiss Post website www.swisspost.ch and the Sweden Post website www.posten.se

My package was lost (the attachments were damaged, completely or partially missing). What should I do?

If the parcel was lost, you should contact your post office and write an application to search for the parcel.

To avoid becoming a victim of unscrupulous customs or postal workers and to avoid receiving a brick instead of an iPhone, you should familiarize yourself with how to receive parcels at Russian Post offices

What does “sent to airline” status mean? How long will it take for the parcel to arrive after receiving the “sent to airline” status?

“Sent to airline” is the last status that a parcel can receive while in China. Once the package has received the “sent to airline” status, it is no longer under the control of China Post. As a rule, the parcel arrives in the destination country within 2-4 weeks from the date of receipt of the “sent to airline” status. Typically, the “sent to airline” status does not change until the package reaches its destination or is delivered to the recipient.

Be careful if more than 30 days have passed after receiving the “sent to airline” status and you still have not received the package. Perhaps it got lost or its shipment was delayed in another country. In order for the seller or store to return your money, you need to file a claim.

What does the “Import Security Scan” status mean?

If your package has received the “Import Security Scan” status, there are three options:

If the package was originally sent from outside China, and the LOCATION column indicates a city in China, for example, Beijing, Shanghai, etc., this means that the package was delivered to China, and will be delivered to the recipient after customs clearance. See the question How to get a refund for a lost parcel or a parcel that took a very long time to be delivered.

What does the “Import Customs Scan” status mean?

If your package has received the “Import Customs Scan” status, there are three options:

If the package was originally sent from China and the LOCATION column shows a city in China, such as Beijing, Shanghai, etc., it means the package was sent back to China from overseas. Typically, the package is sent back to the supplier and the recipient will receive it later if the supplier pays an additional shipping fee and sends the package again.

If the package was originally sent from China and the recipient's country is indicated in the LOCATION column, this means that the package has been delivered to the customs office of the destination country and will be delivered to the recipient after customs clearance.

What does the status “In Customs-Control warehouse” mean? How long will it take?

The status “In Customs-Control warehouse” means that the parcel is in a customs warehouse awaiting inspection before export or airmail.

What should I do if the status of my parcel does not change for a long time from the status “Export Security Scan”, “Export Customs Scan”?

What does the status “Success find: 0 items!” mean? or “China Post has not received the parcel”?

If you tracked the parcel by tracking number and the status of the parcel is “China post has not received the parcel” or “Success find: 0 items!” (“Result - 0 parcels”), this means that the seller (supplier) gave you a non-existent (invalid) tracking number, which is not assigned to any sent parcels in the China Post database.

There may be several reasons:

The tracking number is incorrect.

Less than 48 hours have passed since the seller sent the goods, China Post has not yet updated the information about the parcels.

The seller has not shipped the items for some reason, such as “out of stock,” but plans to ship them later.

To understand what is being discussed in the three points above, you need to know how the parcel tracking system works by number:
China Post can easily attach a label with a non-existent number to any package. The tracking number is invalid and the parcel cannot be tracked until China Post assigns the tracking number to it. Paypal, ebay and Aliexpress sometimes receive non-existent tracking numbers from many scammers who send these numbers to fill out payment information. Many marketplaces such as ebay or Aliexpress require the seller to ship the order within 24 hours of payment, so some sellers may provide a non-existent tracking number to avoid penalties. Later, when the seller restocks the goods, he uses the same tracking number to ship the goods, and using this number it will be possible to track the parcel on the website within 48 hours after the actual date of dispatch.

What should I do if the status of my parcel is “Success find: 0 items!” or “China Post has not received the parcel”?

If you received the tracking number within 48 hours after shipment, you may need to wait two more days until the China Post database is updated.
If you received a tracking number more than two days ago, you may need to contact the seller and check with them for the real shipping date and real parcel number. Tell the seller that you want to track the package using the number on the website within 48 hours after shipment, otherwise you will file a claim. Typically, the seller provides a new tracking number, actual shipping date, or planned shipping date, which can be checked later on the website.
If the seller again gives you incorrect shipping information or doesn't respond at all, you should file a claim with ebay, Aliexpress or Paypal and ask for a refund. You can also leave negative feedback about the scammer after receiving your refund.

What does the “Export Security Scan” status mean? How long will it take?

What does the “Export Customs Scan” status mean? How long will it take?

“Export Customs Scan” means that the package is ready for customs inspection. Once the customs check is completed, the parcel will be sent by airmail.

What does the status “Arrival at inward office of exchange” mean?

“Arrival at inward office of exchange” means that the parcel has been delivered to the customs office of the destination country. Once customs clearance of a parcel received from abroad is completed, the parcel will be delivered to the recipient by the postal service of the destination country.

What does the status “Departure from outward office of exchange” mean? How long will it take?

“Departure from outward office of exchange” means that the parcel is ready for customs inspection. Once the inspection is completed, the parcel will be sent to airmail.

What do the statuses “NULL”,”PEK NULL”,”PVG NULL”,”Opening” mean?

Some users, after searching on other sites, see that the parcel status is “NULL”,”PEK NULL”,”PVG NULL” (“PVG NULL”) or “Opening” ), etc. In fact, these strange statuses are errors resulting from incorrect translation of the China Post database.

How to file a claim and request a refund for an incorrect parcel number and a parcel that was not received?

Many recipients whose parcels are delivered by China Post often ask the following questions:

The tracker site informs that the parcel was returned to the seller, but he does not confirm receipt of the return and refuses to return the money, how can I get the money back?

The tracker shows that the package was returned to the supplier, or displays the status “unsuccessful delivery”. How can I get a refund from China Post?

The parcel status has not changed for more than 40 days, I still have not received the parcel, can I contact the seller or China Post about a refund?

The answers to these questions are almost the same:
China Post does not deal directly with the recipient. China Post accepts inquiries and claims only from the supplier who has the original receipt for acceptance of the goods for transportation.
So, it is better for the recipient to use the mechanisms provided by ebay, aliexpress, paypal and file a claim for non-receipt of the parcel as quickly as possible.

Once you have filed a claim, the seller must confirm that the package was successfully delivered to the buyer. If he/she cannot provide such confirmation, the money will be automatically returned to the buyer.

How to file such a claim for non-receipt of a parcel?
On ebay, paypal and aliexpress there is a link to a web page called a "dispute resolution center" or "claims center". You can file a claim for non-receipt of your parcel there. All detailed manuals can be found on the website:

Is there a period when I can file a claim for non-receipt of a parcel?
YES. On ebay and paypal you need to file a claim within 45 days of payment. On aliexpress this period is 60 days.

What if I missed the claim deadline but still want a refund?
If you missed the deadline for filing a claim, the only thing you can do is contact the seller. Large sellers with a large number positive reviews will most likely offer you an option that suits you in exchange for a positive review. This will increase sales in their store.

What if I purchase items from a site that does not have a "claims center" and I did not pay through PayPal?
Unfortunately, in this case it will not be easy for you to get your money back, often impossible. Therefore, we advise you to buy goods from Chinese sellers on large trading platforms such as ebay, Aliexpress, Amazon, DX, etc., with a high level of buyer rights protection.

If you buy goods on little-known sites, try to pay for purchases through Paypal. NEVER use bank transfers, money transfer systems such as Moneygram or Western Union, electronic currencies such as bitcoin to pay for goods, even if you make purchases on well-known sites - ebay or Aliexpress, but from unfamiliar sellers.

If a problem does occur and you paid for the purchase with a payment card, you can contact the bank and use the chargeback procedure. The procedure is described in the article:

Parcel status from China Airlines, place PEK. What is this?

PEK code assigned international association Air Transport (IATA) Capital International Airport (Beijing). This status means that the parcel has been sent from this airport to the destination country.

Postal tracking. Types of delivery of goods from Ebay

Related articles

Read also